Získejte odškodnění od Air Canada

I was forced to stay overnight in a hotel and the whole day the next day until my flight 24 hours later.

Our flight was at 17:50 and it’s delayed for an hour. And then one more hour. Around 20:00, they announced that the flight canceled due to technical issue. Later at night they would inform us about next flight information. We were booked for hotels. 18th of Jan., at 11:20 am they arranged another flight AC2144. That was delayed for 40 min. as well. Altogether 17,5 hours delay we had. Even they lost one of our luggage when we checked in. The Air canada employee forgot to label our third luggage.

24 hour flight delay because of technical problems

The company Air Canada denied boarding at the gate 5 minutes before time limit and without final call. After that, at the company desk, they assume that the plane was full. So, if our group had 15 persons, the only explanation is overbooking.

Our flight from Toronto was delayed by 15 min. We made it to the designated gate by 10.30AM (flight for Zagreb was leaving at 10;35AM). We were told we couldn't board because apparently the flight has already left and was full. As a consequence we had to travel to Rome, then Split and Finally arrived in Zagreb at 9;05PM. More then 9hrs delay. There was four of us.

They said there was a maintenance issue and cancelled the flight. They offered another flight the next day and flew another aircraft overnight from Montreal to Edinburgh to service that flight.