Croatia Airlines

Croatia Airlines

IATAOU

Kompenzace a refundace za Croatia Airlines zmeškané nebo zrušené lety

Koupili jste si jednu nebo více letenek od Croatia Airlines a ocitli jste v nepříjemné situaci: let byl zpožděn, zrušen nebo Vám byl odepřen nástup na palubu? Stále nevíte, jestli máte nárok na odškodnění?

Můžete získat až 600 € od Croatia Airlines. AirAdvisor Vám usnadní nárok na odškodnění. Jestli se nám podaří zajistit odškodnění, účtujeme si 30% z částky, kterou obdržíte od letecké společnosti.. Nicméně, tento poplatek účtujeme jen při úspěšném získání odškodnění.

Výše odškodnění od Croatia Airlines

Délka Vaší cesty a doba Croatia Airlines zpoždění určuje výši kompenzace, kterou můžete požadovat.

250

250

do 1500 km

400

400

nad 1500 km do 3500 km

600

600

nad 3500 km

Jak to funguje

Zašlete Vaši žádost

Dokončení trvá jen pár minut! Zjistěte, jestli máte nárok na kompenzaci a její výši.

Bojujeme za Vaše práva

Naši profesionálové budou zjišťovat Váš nárok na kompenzaci do hloubky, kontaktují aerolinky a příslušné úřady atd.

Obdržte své odškodnění

Jakmile obdržíme Vaši kompezaci, pošleme Vám peníze na účet minus náš poplatek. Nebudete platit nic, jestli nevyhrajeme.

Co se stalo se Croatia Airlines zákazníky

Nedávné komentáře

Ferda z Švýcarsko (Croatia Airlines Zrušení letu)
July 6, 2020, 4:36 pm

SUBJECT: Booking number - JXX7UY / 24JUN [eTrackNr:44412311] booked via MyTrip - Refund Request This disruption belongs to MyTrip as we have bought our tickets for Croatian Airline through MyTrip. The flight on June 24, 2020 - Flight Nbr. OU 463 (direct flight form Zürich to Split) and the return flight on June 28, 2020 - Flight Nbr. OU655 from Split via Zagreb to Zürich (Nbr. OU464) has been cancelled. We have received from MyTrip cancellation information on 12th June (e-mail from MyTrip is available and can be provided) which is less than 14 days prior our initially booked flight date. For flights which are cancelled less than14 days the EU Law states the below: "The airline has the obligation to prove if and when you were personally informed that the flight was cancelled." As our flight has been cancelled and we were not offered re-routing even though Croatia Airline was still operating on the exact same dates from Zurich to Split. Under the EU law we have the right for a full reimbursement or re-booking. We have also contacted Croatian airline which confirmed that MyTrip is obliged to refund the cash amount or re-booking. We have spent hours staying in the line with the MyTrip hotline agents, we have not been connected to the re-booking or refund department. Our issue was ignored and we have now additional cost for staying in line with the MyTrip hotline. We must admit this was the most unprofessional service we have ever experienced. MyTrip is not answering to our claim e-mails, we have sent already 3 mails - reply still pending. As so far we did not get receive any response to our refund request we feel forced to take the next actions. Seats to be refunded for passengers: AYDOGAN BEKTAS KARACAN SCHRAEMLI DIMA / SANDARA MS(ADT)


Dominik z Chorvatsko (Croatia Airlines Zmeškané spojení)
February 8, 2020, 10:08 pm

Missing conection flight from Viena to Pristina becouse delay departure in Zagreb Airport. Must stay overnight in Viena and arrived in Pristina on 12 around noon with 24 hours delay. Missed several buissnes meetings and arrangements.


Dominik z Chorvatsko (Croatia Airlines Zmeškané spojení)
February 8, 2020, 9:23 pm

The Flight from Zagreb has been posponed for 30 minutes for weather condition. I arrived in Viena instead of 0900 as the arrival was scheduled, at 0955. Bording time for Viena to Pristina was 0935 and the Flight was scheduled for 1005. I miss conection flight and in Austrian Airalns did not possiblity to arrage another flight on 11 Novemeber 2019. I stayed overnight in Viena and took firs avaliable flight on 12 Novemeber and arrived in Pristina on 12 NOvember 2019 arround noon which is one day delay. I miss some of mine scheduled buissnes meetings and arrangments on 11 Nov 2019.


Pomůžeme vám získat kompenzaci, jestliže byl váš let za poslední 3 roky opožděn, zrušen nebo pokud vám zamítli nastoupení na palubu.

Ověřte kompenzaci

bude to trvat několik minut


4.66 out of 5