Kompenzace a refundace za TAROM zmeškané nebo zrušené lety

Flight ROXXX parted from OTP at 17h00 and arrived at CDG at 18h40, instead of 15h30. The reason was not provided by the company and when i asked to change the flight with one of a partner Air France, they said it was not possible.

The departure from Suceava was cancelled and we were transported by bus to Iasi, with 3 hours delay. No water or food provided, the new boarding passes were having incorrect departure time.

Flight delayed by 5 hours.

I was informed like all the other passangers that the flight is going to delay for 3 hours.

The flight from Yerevan no longer existed and no one told us so we had no idea it would not be there. Apparently they stopped flying from Yerevan to Bucharest but despite us buying the tickets on September 2019 they failed to let us know so we had to buy flights home to UK with another company

I had to attend an important Business meeting in Amsterdam on February 11th, specifically at 12am however due to the delay of more than 3 hours ( departure scheduled at 8am), meeting was canceled.

We were not informed about the duration or the reason of the delay. There was nobody at the the airline office we could talk to. We tried calling the airline to ask for information, but nobody answered.

Nobody informed us about the delay or the reason of the delay because there was no one at the airline office. We tried calling the airline, but we got no answer.

I had the ticket 2812402085889 bought from 19.11.2019 with the reservation of MPXYY3 and OK I showed up at the counter and received the information that the ticket was canceled and I had to buy another ticket on the same day on the same flight.

The aircraft was broken and had to change it with another one.

The boarding was complete, we waited 1 hour on the plane and then we came back to the airport. Afterward, the flight was canceled and I rebooked another flight on the next day, at 12:40.

Flight got cancelled due to bad meteo conditions(foggy). After already one hour delay they offered us a flight to Iasi and from there bus to Suceava city. TOTAL delay > 4hours.

Hello. I had a flight from Bucharest to Istanbul on the 7th (RO 162). My flight was first delayed and after that it was cancelled. I reach Istanbul with a delay of 8 hours. They announced us that the flight is cancelled in the airport, after we already were in the plan, preparing to land.

The flight Was delayed with No reason announced

The flight's date was May 1st 2020. Tarom, the flight company mentioned in an e-mail on the 27th of April 2020 that the flight was cancelled and the total cost will be refunded. This did not happen yet. They have sent several e-mails announcing that the refund must be postponed, again and again – the last e-mail received was on the 8th of September 2020. Thank you.

We take off from Bucharest to Iași and we landed in Suceava AirPort. The reason they told us is that is fog on Iași. We checked online and there is no fog in Iași.

They sent us to another airport, Suceava Airport at 150 km away with the explanation that is fog on Iași AirPort. We checked and there is no fog...

We were supposed to take off at 7.35 pm on 23rd of Nov 2019 and it was postponed to 12.40 am on 24th of Nov 2019. They communicated us that there were some technical problems.

Flight from Hamburg was delayed for the reason unknown to me. Upon boarding plain remained in parked position for more than 1 hour. May be due to air traffic congestion. As a consequence, the connection flight to Chisinau was missed. Air company provided a room in a hotel for an overnight stay and a ticket for the next flight RO203.

Hello, I had the flight at 19:50, and before the date of departure from Bucharest to Budapest I received an email confirming the change of the flight schedule. I confirmed the new flight time from Bucharest to Budapest. Upon return, ie from Budapest to Romania, there was an unjustified delay by Tarom. I arrived 2 hours before to the airport. The flight had to take place at 19:55, and when we arrived at the airport, the new flight time had been displayed as 21:30, after a few hours it was changed to 21:45 and then the plane took off around 22:00. We were not notified as to why this delay existed. I'm not happy with how the flight went along with the company Tarom. Please look into this problem and compensate me. It does not seem normal to me to spend so many hours in the cold and especially since it is not the first time that there are such delays. The flight was with my husband I look forward to confirming the solution of this ticket as soon as possible. Especially since I'm a sky team member and I have quite a lot of flights on board. Thank you,

No flight delay was communicated during all our waiting time in the airport. We just continuouslynwaited for the gate and hour to appear on the flight board. After 2 hours delay and no ferm news about the flight, I wanted to change my flight with Air Serbia but it was not possible because Tarom did not cancel the flight. Arrival time had to be 10pm, instead I arrived home at 3 am. the next day. Moreover, I have paid around 500 eur for the round trip because of the more favourable timing of flight, which due to the delay did not materialize.

The flight was scheduled to leave Belgrade to Bucharest at 19:40 but we left after all at 23:40. We did not receive any clear reason why this happen and how many hours the flight will be delayed. We just found out the new hour only after the plane left Bucharest. Still after this information we had a 30 min delayed.

The flight initially planned to leave at 19.50 from BUD to OTP due to lack of aircrafts delayed for 22.20 as departure time (announced but delayed even more) with result arriving in OTP (landed and opened doors) at 01.25 local time, 3.20 hours more than the scheduled one

We arrived in the AirPort A-T 6:55, the flight was scheduled for 8:10. We waited in the cue to drop off our bags and were told not to worry. Pu bags were taken at 8:07 and were told that the flight will wait for us. We reached the gate after security and after passport control after 10 minutes. The gate was closed and no one there. We were told to go to ticketing office to be rerouted and there we were told that it is our fault and it’s speak to the flight supervisor. We spoke to the flight supervisor and he sent us to another supervisor who was rude and even threatened us that we will not leave anywhere because it was our fault. We have been told that we should have agitated ourselves more at the cue.

Nous avons eu du retard 3h heures à peu près sur le vol de frankfurt - bucarest et donc j'ai loupé mon avion pour aller à mon destination finale donc à Erevan. J'ai eu une chambre d'hôtel car on m'a dit qu'il n ya plus de vol le jour même. Le lendemain on m'a emener à l aeroport du boucarest depuis l'hôtel et ont trouvé un vol par istamboul pour aller en Armenie à erevan. J'ai du aussi attendre 6h avant le vol. Le jour de mon anniversaire.