2989 passengers’ reviews
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2989 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
A surprising number of Air Dolomiti reviews praise the airline for their satisfying in-flight meals and comfortable seating that provides extra legroom and overall cabin comfort notable for a smaller, regional carrier. Passengers also noted the warm, professional cabin crew who were extremely helpful. Overall, reviewers highlight an efficient and smooth flight experience. By contrast, complaints were plentiful about flight delays and how the carrier seems to constantly struggle with punctuality. Also, multiple reviews centered on the unhelpful assistance they received for cancellations and delays as well as how challenging it was to get refunds and compensation. Many reports mentioned that the website had technical issues and customer support was unresponsive.
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