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Based on 49 reviews, French airline Corsair scored a 5 out of 10 customer rating on Skytrax. On TripAdvisor, they scored a 3 out of 5 based on 2,550 reviews.
Even though the airline is undergoing the restructuring process, it is still liable for passenger compensation when they experience flight delays. Keep reading to find out how you could get between €250 and €600 for delays, cancellations, denied boarding, and missed connections.
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Your Passenger Rights with Corsair
As a Corsair passenger, you have rights in the European Union thanks to the rules of EU261. This means that when you depart from or arrive at an EU airport, you will be protected under these regulations regardless of your citizenship. If you fly with Corsair to the UK, you will have similar protections based on UK regulation UK261.
The carrier does have flights to other regions like Canada and Africa, but because it is an EU airline, you will be protected as long as your flight is departing from or arriving in the EU. Canada has its own regulations to protect passenger rights, so if you happen to be flying from Canada to Africa for example, then you will be protected by Canada’s regulations.
In each case, you will be protected if your Corsair flight is canceled, delayed, oversold, or if you miss a connection flight. Care and assistance, cash compensation, alternate flights, and refunds are all potential entitlements for flight disruptions as shown in the table below.
Corsair Delayed Flights
When passengers experience a flight delay with Corsair, they are entitled to various forms of recompense based on the length of the delay.
- 2 hour delays - You’re entitled to meals, refreshments, and access to communication.
- 3 hour delays - Passengers are entitled to the above as well as cash compensation
- 5 hour delays - You must be given the option of a flight rebooking or a full refund in addition to cash compensation if you arrive more than 3 hours late to your final destination.
Corsair Canceled Flights
If your Corsair flight is canceled with more than 14-days notice, you will not be entitled to cash compensation, but you are entitled to a new, rebooked flight or a refund.
In situations where Corsair gives you less than 14-days notice, then you are entitled to:
- A rebooked flight or cash refund
- Care and assistance (for delays at the airport that last 2 hours or more)
- Overnight hotel accommodation and transport for delays that require you to wait until the next day
- Cash compensation when Corsair is at fault for the canceled flight
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Cash Compensation: How Much Can You Get from Corsair
The amount of cash compensation you receive from Corsair is decided based on the number of hours you’re late at your final destination, and the distance of your flight. Basically, you could receive anywhere from $270 (€250) to $650 (€600).
Delay Time | Flight Distance | ||
Flights under 1,500km | Flights between 1,500-3,500km | Flights over 3,500km | |
Over 3 hours | €250 | €400 | €600* |
Under 3 hours | €0 |
* Corsair might try to reduce this amount by as much as 50%, but AirAdvisor always works to get the full amount.
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Corsair airlines Flight Refund Policy
A flight compensation and a refund are two different things. Regulations allow you to receive both: a cancellation refund and compensation.
In case of a cancellation, an airline will try to re-book you on the similar flight, but if that becomes impossible, a cancellation refund will be a full cash refund. Generally, your claim would succeed, providing there were no extraordinary circumstances beyond airline control.
If Corsair airlines cancels your flight to extraordinary circumstances (such as Covid travel restrictions or a serious illness) and you were offered no replacement flight, you can obtain a ticket refund in full, since your flights booked were not available.
Types of ticket refunds: A full refund must be in cash or credit. Vouchers are allowed only if you specifically agree to it. We do not recommend accepting vouchers due to short expiry dates and potential restrictions on redemption.
Note: If Corsair airlines offers a replacement flight with approximately the same arrival time and you decide not to take it, there is a possibility of you losing the right to get both compensation and a ticket refund.
Rule of thumb: you can generally reject alternative flights and receive a refund in full, if a new replacement flight arrives 3+ hours later from your initial scheduled arrival time.
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What is the Time Limit for Compensation Claims?
You have up to six years to contact Corsair airlines and collect your compensation and ticket refunds.
Extraordinary Circumstances
Airlines don’t have to pay passengers cash compensation when extraordinary circumstances cause the flight disruption. So, anytime you have a delay or cancellation caused by the following situations, you will not be eligible for compensation but you will still be offered a replacement flight or a refund as described in earlier sections.
- Dangerous weather
- Airport strikes
- Civil unrest
- Security threats
- Air traffic control restrictions
Always remember to ask a reputable source such as airline or airport staff what caused your flight disruptions because this information will help support your case when you file a compensation claim.
If you need help, you can let AirAdvisor take care of your compensation claim for you. Our team of legal experts can find out what caused your flight disruption, file your claim, and follow up with the airline so you get the full amount that you’re owed.
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- We have an amazing 98% win rate
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- So far, over 400,000 passengers have turned to AirAdvisor to get them the compensation they deserve.
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People Also Ask
What happens if your baggage is lost after a Corsair flight?
You should file a missing baggage report at the airport so the airline can track down your luggage. Then, if your belongings haven’t been returned to you in 30 days you can file a baggage claim with Corsair. Lost, damaged, and delayed baggage are all eligible for cash compensation.
Can you get refunded if you decide to cancel your Corsair flight?
If you decide to cancel your flight, then you won’t be refunded under EU and UK regulations, but you may be able to get refunded if you purchased a refundable ticket.
Are children eligible for delay and cancellation compensation on Corsair flights?
Yes! If you purchased a ticket for your child, then they are eligible for compensation.