Choosing an airline is not always as straightforward as you might think. With countless airlines competing for your business, it can be difficult to narrow down the best one for your needs. That's why reading reviews of airlines before buying a ticket is incredibly important. On this page, you can get honest and unbiased reviews of the airlines, which we hope will allow you to make the best decision when it comes time to book your next flight.
In these reviews, we covered everything important, from how easy it is to buy tickets to the in-flight experience.
The elements that you can find in all our reviews are:
how to book tickets
additional booking charges
check-in
baggage policy
airport experience
boarding
airplane interior
in-flight service
business class
customer service
Besides these, we also cover on-time performance, which is a crucial factor, especially if you really need your flight to arrive on time.
How to Book Tickets
AirAdvisor reviews are comprehensive and always include information regarding how easy it is to purchase tickets, both online and over the phone, from an airline. Our reviewers keep track of how straightforward the airlines’ websites and phone lines are to navigate, how long the wait time on the line can be expected to be when booking via telephone, and if there are any hidden fees associated with either method.
Additional Booking Charges
In our reviews, we also into account any additional taxes or fees associated with an airline ticket, allowing customers to make an informed decision on who to travel with. These charges are often associated with low-cost airlines.
Check-in
The check-in is an important process, especially if the airline charges additional costs if this is done at the airport. We explain how the check-in process works and how you can do it for free.
Baggage Policy
Each airline has its own baggage policy. In our reviews, we cover everything from price, weight limits, and other restrictions, as well as how well the policy is enforced in practice by staff.
Airport Experience
In this section we cover all the important information you need to know before buying a ticket, like wait times at the ticket counter or the quality of customer service at the terminal.
Boarding
The boarding experience differs from airline to airline. We try to cover every experience in as much detail as possible so you will know what to expect before you arrive at the airport.
Airplane Interior
The way the airplane looks inside will tell you a lot about the level of confort you should expect during a flight. We'll tell you how much leg room to expect and which are the best seats in the airplane.
In-Flight Service
Before buying a ticket you will know what free food or refreshments you can expect during your flight. Or, in the case of low-cost airlines, what are the average prices for food and drinks.
Business Class
Business class experience says a lot about an airline. In this section we'll explain to you everything you should expect before boarding the airplane.
Customer Service
Lastly, we cover customer service. We believe that the quality of an airline also lies in the way it handles customer questions on complaints. You'll find all the contact information if you need to make any of the 2.
