Onur Air Delayed or Cancelled Flight compensation and refund
It's everyone's dreaded travel scenario: you buy a ticket from Onur Air, show up, and discover that your flight is delayed, cancelled, or worse. Or you find that the flight is fine, but you or an immediate family member are denied boarding. What are your rights? Are you due compensation?
You could receive up to €600 from Onur Air. We here at AirAdvisor make claiming compensation easy. If we collect compensation for you, we charge a fee of only 30% from the amount you receive. But we get paid only if we successfully obtain compensation on your behalf.
Delayed or canceled flight with Onur Air Airlines? Find out if you're owed up to €600 in compensationCheck Now for Free
If you've had a cancelled or delayed flight and are looking for information about a refund or Onur Air flight compensation, we are here to help. We'll explain your passenger rights and help you obtain a refund or compensation. Submit a complaint to Onur Air and receive as much as €600 per passenger. Use our free Compensation Calculator to find out much you are owed and to start your Onur Air claim. You don't need to be an expert on Onur Air refund policy or cancellation policy to receive your money back.
What Are My Passenger Rights in Case my Onur Air Flight Was Cancelled or Delayed?
According to EU law your rights include:
- up to €600 compensation which is not reliant on ticket price
- Includes disrupted Onur Air flights up to 3 years old
- Covers flights that were delayed at least 3 hours, cancelled, or overbooked
What Should I Do in Case of Cancellations or a Onur Air Delayed Flight?
- Confirm the reason for the delay or cancellation.
- Collect proof: photos, receipts of expenses, Onur Air booking number, vouchers, etc.
- Insist on your basic benefits and services at the airport.
- Check your eligibility for compensation with our free online compensation calculator.
Onur Air Flight Compensation Claims
As a passenger, you may be entitled to compensation if the following have occurred:
- Flight delay: If your flight arrived 3+ hours late at your final destination.
- Onur Air Cancel Flight: if Onur Air cancelled your flight and informed you less than 14 days before departure.
- Overbooking: If you have been denied boarding due to overbooking.
- Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs and you arrived at your destination 3+ hours late.
Onur Air Flight Cancellations: When are they Liable?
When Onur Air can escape liability: Onur Air claims if a flight was cancelled due to events outside of its control; for example bad weather, or issues at the airport. Such events are typically called extraordinary circumstances and in such cases, you are not entitled to a Onur Air missed flight refund.
All airlines will generally try to book you on the next available flight at no additional charge, in the case of cancelled flights. You may agree to the proposed flight or request another replacement flight, or demand reimbursement if you are not happy with any of the options proposed.
Note: If your rebooked scheduled departure arrives at a similar time to your original departure time, you're not entitled compensation. The law is fair and allows airlines not to pay compensation if you can reach your destination with minimum inconvenience. In most cases, passengers who have a cancelled flight will have valid claims for a Onur Air flight compensation.
An airport employees’ strike is beyond anyone's control. Learn more about cancellation compensation.
When Onur Air cannot escape liability: When Onur Air cancel flights, EU 261 Regulation on air passenger rights are clear: You must be put on an alternative flight or provided with a full flight refund.
Also, if you were notified about the flight cancellation less than 14 days before your date of departure, you may be able to receive up to €600 per person in compensation. Additionally, you may receive Onur Air flight delay compensation if you arrived 3+ hours later than the scheduled arrival time of your initial flight.
Figuring out how much you are owed for a disrupted flight can be complicated. We're here to help. Let us assess your compensation for you.Check Your Flight
Onur Air Flight Refund policy
A flight compensation and a refund are two different things. Regulations allow you to receive both: a cancellation refund and compensation.
In case of a cancellation, an airline will try to re-book you on the similar flight, but if that becomes impossible, a cancellation refund will be a full cash refund. Generally, your claim would succeed, providing there were no extraordinary circumstances beyond airline control.
If Onur Air cancels your flight to extraordinary circumstances (such as Covid travel restrictions or a serious illness) and you were offered no replacement flight, you can obtain a ticket refund in full, since your flights booked were not available.
Types of ticket refunds: A full refund must be in cash or credit. Vouchers are allowed only if you specifically agree to it. We do not recommend accepting vouchers due to short expiry dates and potential restrictions on redemption.
Note: If Onur Air offers a replacement flight with approximately the same arrival time and you decide not to take it, there is a possibility of you losing the right to get both compensation and a ticket refund.
Rule of thumb: you can generally reject alternative flights and receive a refund in full, if a new replacement flight arrives 3+ hours later from your initial scheduled arrival time.
Onur Air Refund problems? Let our team help you.
Disrupted flight? You might have a right to compensation - up to €600Check Your Flight
Onur Air Flight Delay Compensation
While all airlines attempt to operate on time, sometimes delays happen. EU regulation 261 (EU 261) protects passengers in cases of flight delays.
According to EC 261, if your flight arrives later than 3 hours at your final destination, you may be eligible to file a Onur Air delayed flight compensation claim form to receive up to €600 as a flight refund.
Exclusions: Onur Air delayed flight compensation will not be enforceable in case of extraordinary circumstances. If the flight departure time is delayed because of bad weather or any airport related disruption, that is considered an extraordinary circumstance. Technical problems, airline staff strike, or operational problems are not valid reasons for rejected compensation claims.
Tip: accepting vouchers or signing release paperwork will result in losing the right to compensation.
Learn more about passenger rights to Onur Air delay compensation and how to demand Onur Air claim compensation.
What is the Time Limit for Compensation Claims?
You have up to six years to contact Onur Air and collect your compensation and ticket refunds.
How to Claim Compensation for a delayed flight Onur Air?
We advise you to use our free flight delay compensation calculator for further information. It takes only a couple of minutes to input basic information about your flight. Our calculator will inform you if you are eligible for compensation and exactly how much.
EU 261 Compensation Claim: How Much Can You Get?
Distance Compensation: All flights under 1,500 km Up to €250 per person
Onur Air Internal flights over 1,500 km Up to €400 per person
Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person
Onur Air international flights over 3,500 km Up to €600 per person
Table shows values in € as specified in EC 261. To get calculate how much compensation is owed to you, please use our free compensation check.
Claim your compensation with AirAdvisor and get up to €600. Find out how much you’re owed today.
If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to €600 in compensationCheck Your Flight
Common questions: Compensation Claims and Refunds
What to do when your Onur Air flight is cancelled?
Confirm the reason for a flight cancellation with the airline ticket desk. Also, collect receipts for any additional expenses for reimbursement later. Ask the airline to provide food and refreshments for a delay of 3 hours or more. If your replacement flight is departing the next day, the airline must provide hotel accommodation and transportation. Finally, use our free online compensation calculator to check if you are eligible for compensation and submit a Onur Air refund for cancellation.
What if I cancel my Onur Air flight? Can I get a refund?
If Onur Air cancels the flight, they must refund the price of ticket to passengers. But if you decide to voluntarily cancel your scheduled flight, you are not entitled to a refund. Onur Air cancellation policy is restrictive, unless you have a flexible fare, which allows you to reschedule your flight to a later date with minimal cost.
Note: regardless of ticket type, passengers have the right to request a refund amount for airport taxes and fees as part of a cancellation refund.
Do I also get my money back for the Onur Air cancelled a flight due to Covid-19?
If Onur Air cancelled a flight due to Covid-19, passengers are entitled to a reimbursement as part of flight cancellation rights. If Onur Air attempts to reimburse your cancelled flight with a voucher, we do not recommend taking it. Instead, apply for a refund. If your refund claim is rejected, AirAdvisor can help enforce your claim through our external lawyers.
Can I Get a Onur Air Refund?
Unless you've chosen a flexible, refundable fare when booking your flight, cancelling the ticket yourself will likely render you ineligible for any compensation. However, if Onur Air has to cancel the flight due to external circumstances outside of your control then the airline shall provide a full refund.
How many hours for flight delay to be eligible for Onur Air compensation?
If your Onur Air flight experiences a delay of 3 hours or more at the final destination airport, you may be eligible for compensation. The calculation of delay and compensation can be complex and may depend on factors such as the length of delay and flight distance. Use the AirAdvisor flight delay compensation calculator to check your Onur Air flight eligibility.
How long does it take to get Onur Air flight delay compensation?
According to EU 261 regulation, compensation for flight delays shall be paid by airline within a month, however Onur Air typically takes 2-3 months to process such claims. In some instances, Onur Air may postpone or overlook these requests in an attempt to avoid paying out. AirAdvisor team can assist you in such situations.
How to claim Flight Delay Compensation with Onur Air?
Are you owed compensation for a delayed or canceled flight from this airline? If so, AirAdvisor is here to help! Our team of legal and travel experts have the knowledge and expertise necessary to complete your claim with the best possible results. Reach out today to learn how we can make sure that you get back what's rightfully yours. Don't let them keep your money any longer - contact us now!
How much compensation for Onur Air delayed flight can you get?
If you're travelling within the EU, up to 250€ per person can be reimbursed if your flight is under 1,500 km. Meanwhile, flights over 1,500 km will get a compensation of 400€ per passenger - and that's true for both intra-EU journeys as well as international ones between 1,500km and 3,500km. As for those extra long trips? They'll be eligible for 600€ in compensation!
How Much Time Do I Have to Make My Claim againt Onur Air?
The statute of limitations for filing a Onur Air compensation claim can differ depending on the laws of the country of departure or arrival. Generally such period is 3 years. But it's important to note that some countries may have a shorter time frame, such as one or two years. Avoid the hassle and check your flight at AirAdvisor's website. Let AirAdvisor team file your claim before it expires.
Original flight was suppose to b at 9:30am from vilnius 1st February, but we actually flight out at 2:35pm. Because of that I missed my business meting and lost a lot of money.
Our flight was late 3,5 Hours we dont now the reason because nobody told us anything . The take - off time 02:45 but the Plane take - off at 06:15