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Venice Marco Polo Airport Flight Delay and Cancellation Compensation

If you have suffered a flight delay or cancellation, or got denied boarding by an airline at Marco Polo Airport, you may have the right to compensation of up to €600 per person.

AirAdvisor makes it easy for you to claim compensation. Filing a claim does not entail any risk or advance cost, as AirAdvisor only gets a success fee commission from payment received from the airline. The service is free, if compensation is not collected.

Marco Polo Airport on the map

Nicolle Harwood-Nash
Last Updated: April 19, 2024

Venice City Old Historical Centre with Marco Polo airport on background

Venice Marco Polo Airport is one of Italy’s busiest airports. It’s located close to the popular tourist destination of Venice and has over 8 million passengers through its doors per year. Due to the level of flight traffic it experiences, it's common for passengers catching flights from Venice Airport to experience flight disruptions including delays and cancellations. In this article, the team at AirAdvisor helps you understand what compensation you might be able to claim for a range of flight disruptions out of Venice Marco Polo.

Tip: Did you know that Venice Marco Polo Airport (VCE) has secured a notable position in the world's best airports ranking? It has earned the impressive 12 place in the prestigious ranking by AirAdvisor.

Venice Marco Polo Airport Flight Delay Compensation

The information below explains compensation for delayed flights from Venice Airport. You can read this section to help you understand your passenger rights when travelling from this airport, including the amount of financial compensation you may be eligible to claim:

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Passenger Rights in Case of VCE Flight Delay

There are certain criteria you must meet before receiving flight delay compensation following disrupted travel out of Venice Airport. For example, the flight delay must have resulted in you arriving at your final destination at least 3 hours later than your scheduled arrival time. If this is the case and it's been no more than 3 years since your delayed flight, AirAdvisor can help you submit an application for compensation.

Something else to consider is the reason your flight was delayed. There are many reasons a flight can be delayed, some of which are outside of the airlines' control, such as severe weather conditions. If your flight was delayed due to issues that are the fault of the airline, such as airline staff shortages or a technical breakdown, then you may be eligible for compensation under EU261.

How Much Can You Claim for VCE Delay

Depending on the length of the flight you were meant to take from Marco Polo Airport you may be eligible for varying amounts of compensation. For example, if you were catching a flight from Venice Airport to Riga, Latvia and it was delayed by more than 3 hours, you can claim for up to €250 in compensation. For longer flights exceeding 1,500km, you may be eligible for up to €600.

If your flight from Venice Marco Polo was only delayed by 2.5 hours, you do not meet the criteria for compensation under EU261 law. Regardless, you still deserve to receive care from the airline to cater for your inconvenience. So with that in mind, make sure you receive food, beverages and access to communication from the airline as you're entitled to.

a table with compensation you can receive for a delayed flight from Venice Airport

Venice Airport Cancelled Flight Compensation & Refund

If your flight from Marco Polo Airport gets cancelled, it’s likely to leave you feeling frustrated at the inconvenience caused. To make the situation a little less stressful, you’re usually entitled to cancelled flight compensation from the airline. Depending on the circumstances of the flight cancellation, this is usually in addition to a refund for the ticket price.

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Cancelled Flight Law in Europe

If the flight you planned to catch from Marco Polo Airport is cancelled, EU261 states that airlines must offer you the choice of either a full refund or an alternative flight to your planned destination. If the flight is cancelled within 14 days of departure and the cancellation is for reasons within the airline's control, you may also be eligible for financial compensation.

In addition to compensation for your cancelled flight from Venice Airport, European flight law also states that the airline must provide you with food, drink and access to communication if your flight is cancelled. You may also receive free accommodation. This can provide you with security to ensure the cancellation does not greatly inconvenience you.

Before applying for compensation, it's helpful to know that eligibility depends on the circumstances of the flight cancellation. If it was because of circumstances that were outside the airline's control, you may not be eligible for compensation. For example, if there was a severe weather warning in place that deemed the flight unsafe to depart. Regardless of the reason for cancelling your flight, airline staff are responsible for making alternative travel arrangements for you and providing you with support to ease the burden of your travel plans being cancelled.

Venice Marco Polo Airport Flight Delay Compensation

Venice VCE Cancelled Flight Compensation You Can Claim

If you were booked onto a flight to depart from Marco Polo Airport and it was cancelled because of a fault caused by the airline, you may be eligible to receive up to €600 in compensation. This amount may vary depending on the distance the flight was meant to travel. For example, for flights travelling under 1,500km, you're likely to receive up to €250.

a table with compensation you can receive for a cancelled short flight from Venice Airport

a table with compensation you can receive for a medium flight from Venice Airport

a table with compensation you can receive for a cancelled long flight from Venice Airport

Denied Boarding at Marco Polo Airport

EU261 also covers you for flight compensation for denied boarding from Venice Airport.  This can occur if a flight is overbooked or if you’re travelling without the correct travel documents to reach your destination. This regulation ensures that you're refunded the cost of your airline ticket or that you're rerouted to your destination. You may also be offered meals and access to communications if this occurs. Depending on the reasons you were denied boarding and the distance you were planning to travel, you may be eligible for compensation ranging from €250 to €600.

Claim Venice Airport Compensation With AirAdvisor

Here at AirAdvisor, we’re dedicated to making the compensation process as hassle-free as possible because we know how frustrating it can be when your flight is delayed, cancelled or you’re denied boarding. Our team is committed to helping you get the compensation you deserve.

You can access our user-friendly online claim form on our website. You'll need to input your flight details and any other relevant information relating to your flight. We’ll then review your case and be in touch with you shortly after. 

One of the perks of using AirAdvisor to claim compensation is that we won't charge you a fee unless your claim is successful. We also take the fee out of your compensation, so that means there’s no sneaky invoice for you to pay at the end of the process. The fee we take covers the administrative costs associated with your claim and the legal processes. We think this is the best approach to allow for complete transparency with our customers.

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Venice Airport VCE Questions and Answers

If your flight out of Venice Airport is cancelled or delayed or you're denied boarding, it's possible you require further information to help you understand your rights under EU261. To help you understand a little more about flight disruptions at this Italian airport, you can find the answers to some frequently asked questions below:

Why do flights get delayed at Venice Marco Polo Airport?

The most common reasons for flight delays at Venice Airport can be:

  • technical issues
  • severe weather conditions
  • operational issues
  • security concerns

How do I claim compensation if my flight from MUC was delayed or cancelled?

If you're not up to speed with the claim process and relevant laws and regulations, claiming financial compensation can be an overwhelming process. Luckily, thanks to AirAdvisor, you don't need to worry about that. Our team has plenty of experience helping passengers who are entitled to compensation receive their payments. We’re familiar with the claims process and happy to work through all the paperwork and legal jargon on your behalf.

What to do if I am denied boarding at Marco Polo Airport?

If an airline denies you boarding at Venice Marco Polo Airport, there are steps you can take to resolve the situation and set you on your way to your destination. First, you should take the time to understand the reasons the airline denied you boarding. It may be due to the plane being overbooked or simply because you didn't meet the airline's dress policy. Whatever the issue may be, be sure to get the reason in writing so AirAdvisor can help you claim any compensation you may be entitled to.

Once you understand the reason you’ve been denied boarding, the airline staff should be able to provide you with options to resume your travel plans. This may include scheduling a new flight to your destination. It's a good idea to keep hold of your travel documents, including boarding passes and receipts to submit as evidence with your compensation claim.

If you require further clarification about your rights under European flight law or you want some guidance with the claims process, you can contact AirAdvisor for help‌.

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