Claim Compensation and Refund for Flight AV 121 Delayed or Cancelled

In case you are travelling with Avianca from London to Bogota and your flight AV 121 is being unexpectedly delayed or cancelled, try to not stress out too much (even though it can be extremely frustrating). Our team of legal professionals can advise you on your passenger rights in a situation like this, and how AirAdvisor can help you file a claim for compensation and refund from the Avianca.
Avianca - AV121 (AVA121)
600 €
London Heathrow Airport (LHR)
United Kingdom
El Dorado International Airport (BOG)
Up to €600 in compensation No Win - No Fee Helping passengers from 2017 Your personal information is secure
Reviewed by a licensed lawyer Anton Radchenko.

AV 121 Flight Delayed: Compensation

If you are experiencing a flight delay with your Avianca flight AV 121 flying out of London en route to Bogota, there might be flight delay compensation that you could be entitled to. However you should bear in mind that the eligibility depends on the specific details of the disruption. Regulation EU EC261/ 2004 protects the rights to monetary compensation for every passenger in cases of delay, no matter how much the original ticket cost and whether or not it was purchased by you or by somebody else on your behalf.

That being said, it should be noted that the EU Regulation obliges the Avianca to pay compensation only in cases where the delay is longer than 3 hours. The amount of time you are delayed is determined by how late you arrive at your final destination, not by how long you wait at the airport. The number of kilometres you have to travel between Bogota and London will be the most determining point in establishing the amount of monetary compensation you could be claiming for your flight AV 121.

Tip: In cases relating to connecting flight delay compensation when your journey consists of two flights booked under the same reservation number, you can claim compensation for the distance between the London and the Bogota.

Our team at AirAdvisor has developed online services that can help you check if you are eligible for compensation from Avianca for your flight AV 121, and how much compensation you are owed. Our free flight checker is very useful and can help you to ensure getting compensated if your circumstances meet the criteria.

 Check my flight AV 121 for compensation nowCheck Your Flight

AV 121 Flight Cancelled: Compensation

Given that the specific circumstances of your case qualify, you might be able to submit a claim of 600 € if your flight AV 121 departing from London to Bogota ends up being cancelled. Passengers who have their flights cancelled by Avianca are entitled to claim up to 600€ in compensation. Regulation EC 261/2004 grants this right to alleviate the stress, inconvenience and time loss caused by the cancellation.

The legislation requires that your flight AV 121 be delayed by at least two hours upon arrival at your final destination, so that you can demand compensation from the Avianca.

Many of our clients have told us that Avianca often denies their requests for flight cancellation compensation when they try to handle it themselves, without any professional legal help. Fortunately that isn’t likely to happen with AirAdvisor claims. Use our online tool to check your eligibility for flight AV 121 compensation and send in a claim request to increase your chances of getting compensated without any extra risks.

AirAdvisor operates on a no-win, no-fee rule, and ensures that there is no financial risk involved for you when entrusting us to process the claim for you.

 Check eligibility for compensation for my cancelled flight AV 121Check Your Flight

AV 121 Flight Compensation: My Passenger Rights and What To Do

My flight AV 121 to Bogota is delayed: Passenger Rights Highlights

  • Compensation of up to 600 € can be claimed under EU law
  • Amount of compensation is fixed by the law regardless of the ticket price or class of travel
  • Flight distance from London to Bogota determines the amount you can claim
  • The average statute of limitations for such claims is 3 to 6 years
  • Submit your claim early to increase the chances to get compensated

My flight AV 121 to Bogota is delayed: What To Do?

  • Take a photo of flight AV 121 status
  • Keep original receipts for any any expenses made
  • Avianca shall provide you food and drink as well as a hotel stay in case of overnight flight delay
  • Do not sign any paperwork requested by Avianca or accept vouchers
  • Exchange contact info of your co-travellers to file a group claim
  • Ask Avianca about the reason for flight disruption to help your claim


AV 121 Flight Cancelled: Right to Claim a Refund

If your flight with Avianca gets cancelled, they are required by law to satisfy your request for a ticket refund and to reimburse you for any additional expenses that were a direct result of the disruption of your AV 121 flight. The Avianca is responsible for reimbursing you for the cost of new tickets if you have to rebook and purchase an alternative flight to your destination. In addition to that, if the disruption causes you to wait for the next flight overnight, the Avianca must provide you with a budget to pay for a hotel stay.

Bear in mind that if you would like to claim for any additional expenses, you should keep all of the original receipts and have digital copies of them if possible. Such records would help the lawyers make a stronger compensation case for you. The legal team of AirAdvisor has extensive experience in dealing with such cases against Avianca. Many airlines may not respond to compensation requests from passengers without legal representation. However, Avianca is more likely to respond to claims submitted by a company with strong legal expertise and a network of experienced international lawyers, who are willing to take cases to court if necessary.

If you are offered a voucher as compensation for an unused ticket, we strongly recommend that you do not accept it. Vouchers and credits from Avianca usually have a lot of limitations, including an expiration date, which can prevent passengers from being able to use them at all. The vouchers make it easier for airlines to avoid dealing with delays and cancellations, as they know that many people don't use them.

 Don’t leave money with Avianca, claim your cash refund nowCheck Your Flight

AV 121 Avianca: London to Bogota route map

AV 121 Flight Compensation Tips:

  1. Early filing of a claim with Avianca increases the chances to get compensated by 64%
  2. 81% of Avianca vouchers expire unused
  3. You pay nothing if we don’t win the case against Avianca
  4. It takes 3 minutes to submit a claim against Avianca with AirAdvisor
  5. Statutes of Limitations are short, so file your claim before it expires

You may be eligible for

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What happened with AV 121 clients

Recent Comments

Thomas from United Kingdom (Avianca AV 121 Flight cancellation)
June 8, 2020, 3:14 pm

Flight cancelled last minute due to electrical fault. Had to fly on replacement service the next day.

Laura from United Kingdom (Avianca AV 121 Flight delay)
August 8, 2022, 2:24 pm

The flight was over 11 hours delayed and meant I missed my next flight from Colombia. I arrived at 14:40pm when I was supposed to arrive at 03:29am. The airline gave no details except for "due to factors that affect our operation". I was offered no compensation at the time, including no hotel for the overnight delay or any food. This inconvenienced me hugely and I lost money because I then had to change the next flight I was supposed to get from Bogota to Cartagena. The airline made me pay $30 for changing this later flight.

Wayne from United Kingdom (Avianca AV 121 Flight delay)
November 22, 2022, 7:32 pm

My flight on 27 August 2022 at 22:40H was delayed until 28th August at 12:00. flight delay was given as a medical emergency. I had to spend one extra night in London and arrived 13 hours late in Bogota. All I got from the airline was a letter about delay once I arrived at the airport as I booked an extra night at the hotel I was staying at in London the night before. There was no point in going to the airport until Sunday morning as I found out about the delay when I went to check in online before I left the hotel I was already staying at.

AirAdvisor can help youIf your flight was delayed, cancelled or overbooked 3 to 6 year back, you may be eligible for up to €600 in compensation
Check your compensation

When shall Avianca pay compensation for your flight AV 121 disruption?


Avianca shall pay compensation

Technical problemsAvianca staff shortage or sicknessOperational problemsAvianca economic problemsLate arrival of another flightAvianca employees strike


Avianca is not responsible for flight AV 121 disruption

Security issuesAir Traffic Control problemsSevere storm (not just bad weather)Bird strikeStrike of airport personnelProblems with passenger’s travel documents

Avianca AV 121 London to Bogota Flight Compensation: Questions and Answers


What to do if flight AV 121 from London to Bogota is delayed?

Ask the airline for reasons of delay and submit a claim for compensation risk-free. Our team has a lot of experience to help enforce your claim. We work on a No-Win, No-Fee basis (no risk for you).

What to do if flight AV 121 from London Heathrow Airport to El Dorado International Airport is cancelled?
  • Keep receipts for any expenses you might have.
  • Demand Avianca to provide food and drinks and hotel stay in case overnight flight delay.
  • Submit a claim risk-free for compensation and refund.
  • Book an alternative flight, if Avianca failed to provide a replacement flight.

How much compensation can I claim for my flight AV 121 delay?

According to EU Regulation 261 you are entitled to 600 € in compensation if you arrive in Bogota with a delay of 3 hours or more. Check your eligibility now.

My flight AV 121 arrived late by 2 hours upon arrival at El Dorado International Airport, can I get compensation?

Unfortunately, EU law does not provide for compensation for short delays. However, if your flight was cancelled and you arrived 2 hours later, you may be eligible for 600 € in compensation. Check your flight.

My flight AV 121 arrived late by 3 hours, can I get compensation?

Yes, you should be eligible for compensation. Check your compensation now before your claim expires.

My flight AV 121 was late by 4 hours, can I get compensation?

Yes, Avianca might owe you compensation. Check your flight for free before your claim expires.

Flight AV 121 delayed by 5 hours, can I get compensation or refund?

If your flight AV 121 is delayed for 5 hours or more, you can get a refund for the part of your journey you did not fly. Also, if you arrived late in Bogota by 3 hours or more, you can submit a claim for up to 600 € in compensation. Check your flight eligibility for free.

What is the airline of AV 121?

The airline of AV 121 is Avianca.

What is the flight distance from London to Bogota?

The flight distance from London to Bogota is 8468.41 km or 5262.03 miles.

How else can the flight AV 121 be referenced as?

This Avianca flight can also be referenced as AV121, AVA121, AV 121, AVA 121.

How long is the flight AV 121 from London to Bogota?

The average time from London to Bogota is 10 hour and 49 minutes. Flight distance is 8468.41 km or 5262.03 miles.

How to get a status update for flight AV 121?
  • Contact your airline directly to get the latest update for your flight AV 121 status.
  • While it is helpful to check flight status on London Heathrow Airport departure screens, it is not always reliable during times of disruptions as flight status can be updated frequently and on a short notice.
  • Track flight status closely through the airline help desk or information telephone line.
  • Remain in close proximity to the correct departure gate.

Last problematic flights on the London to Bogota route

Cancelled or delayed flights between London to Bogota

Flight numberFlight dateStatusActions
AV 1212023-11-01Flight delayClaim my money
AV 1212023-10-31Flight delayClaim my money
AV 1212023-10-30Flight cancellationClaim my money
AV 1212023-10-23Flight delayClaim my money
AV 1212023-10-22Flight delayClaim my money
AV 1212023-10-21Flight delayClaim my money
AV 1212023-09-27Flight cancellationClaim my money
AV 1212023-09-11Flight cancellationClaim my money
AV 1212023-09-10Flight delayClaim my money
AV 1212023-09-09Flight delayClaim my money
AV 1212023-06-28Flight cancellationClaim my money
AM 82023-05-21Flight cancellationClaim my money
AV 1212023-03-01Flight delayClaim my money
AV 1212023-02-11Flight delayClaim my money
AV 1212023-02-10Flight delayClaim my money
AV 1212022-09-27Flight cancellationClaim my money
AV 1212022-08-27Flight delayClaim my money
AV 1212022-08-24Flight cancellationClaim my money
AV 1212022-08-09Flight delayClaim my money
AV 1212022-08-08Flight delayClaim my money
AV 1212022-07-26Flight cancellationClaim my money
LH 923 2022-07-21Flight cancellationClaim my money
AV 1212022-07-18Flight cancellationClaim my money
AV 10.44 2022-07-16Flight cancellationClaim my money
AV 1212022-06-07Flight delayClaim my money
AV 1212022-04-10Flight delayClaim my money
AV 1212020-03-26Flight cancellationClaim my money
AV 1212018-03-16Flight cancellationClaim my money

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