AV 19 Flight Delayed or Cancelled: Claim Compensation and Refund

Reviewed by a licensed lawyer.

Last Updated: August 23, 2022

AV 19 Flight Delayed: Compensation

If your Avianca flight AV 19 departing Barcelona heading to Bogota got delayed, you may be eligible for compensation for a flight delay, which depends on circumstances of a flight disruption. Regulation EU EC261/ 2004 is a European Union regulation that mandates the right to compensation for flight delay inconvenience and lost time for every passenger affected regardless of ticket price and if somebody else paid for tickets.

However, the EU Regulation does not require Avianca to pay compensation for minor delays less than 3 hours. Eligibility criteria for valid compensation claim requires that your flight AV 19 must arrive in Bogota at least 3 hours late. The distance between Bogota and Barcelona is the one of the major factors that influences the amount of compensation that you might be able to claim for your flight AV 19.

Tip: If Bogota is not your final destination, the amount of compensation must be calculated based on the distance between the point of your original departure: Barcelona and your ultimate final destination if both flights are booked under the same reservation.

To make sure you don’t miss a chance to claim compensation, our system allows you to instantly check your flight AV 19 eligibility and determine the correct amount of compensation due to you. It is free to check your flight.

Technology developed by our team from AirAdvisor allows you to check eligibility of your claim for flight AV 19 compensation and to determine the accurate amount of compensation payable by Avianca. Make sure to use our free flight checker not to miss out on your compensation claim.

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AV 19 Flight Cancelled: Compensation

Depending on your case circumstances, you may be up for a claim of 600 € if your flight AV 19 from Barcelona bound to Bogota was cancelled. European Union Regulation EC 261/2004 ensures for every paid passenger the right to compensation of up to €600 for the time lost and inconvenience caused by Avianca flight cancellation.

The law says that your flight AV 19 must be delayed upon arrival at your final destination by 2 hours or more for Avianca to be liable to pay compensation to you.

Our clients frequently informed us that Avianca often rejected their compensation requests made directly by passengers when they were not represented by lawyers, but this is not the case with AirAdvisor claims. Make sure to check your eligibility for flight AV 19 compensation and submit a claim risk-free.

AirAdvisor works based on a No-Win, No-Fee basis, so there is no risk in allowing our team to enforce your claim.

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AV 19 Flight Compensation: My Passenger Rights and What To Do

AV 19 Flight Cancelled: Right to Claim a Refund

Avianca is responsible to honour your refund request for the price of flight ticket and to reimburse passengers for any additional out of pocket expenses incurred as a result of flight AV 19 cancellation. If you arranged and paid for a rebooking of an alternative flight, Avianca shall compensate any such expenses. Avianca shall also cover reasonable costs of a temporary hotel stay in case of overnight delay.

It is important to properly track all expenses and keep originals of all receipts. This would be required by lawyers to build up a legal case. Our professional team has experience handling such claims against Avianca. Airlines tend to disregard complaints filed by passengers without legal representation, however Avianca take our complaints more seriously as we have strong legal expertise and strong legal support to resolve those cases in courts if needed.

Our team recommends you to avoid accepting airline vouchers in lieu of a ticket refund, as Avianca vouchers or credits typically have a lot of limitations and a short validity period without option of extension. Airlines often insist on offering passengers to accept vouchers, because Avianca knows well that most passengers will not use vouchers.

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