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Delayed OS 391 Flight. How to claim compensation from Austrian Airlines

It is never pleasant to experience a flight disruption when you are traveling. But, if you are flying with Austrian Airlines from Vienna International Airport (VIE) to Barcelona International Airport (BCN) and your flight OS 391 arrives late, you may be eligible for  flight delay compensation. The Regulation EU EC261/ 2004 requires Austrian Airlines to pay compensation if the delay is 3 hours or more at arrival.

With our free flight checker for flight OS391 you can determine if your delayed flight meets the criteria for a reimbursement in a very easy way and totally free.


Compensation Claim for OS 391 Flight Cancellation 

If Austrian Airlines cancelled your OS 391 flight to Barcelona International Airport (BCN) and you are stuck in Vienna (VIE), you may be eligible to claim a compensation of 250€, given your flight specification. 

When dealing with the airline alone, many passengers declared they didn’t received compensation from Austrian Airlines.

AirAdvisor can help you avoid this situation and help you get a refund in case of cancelled OS 391 flight. 

All you have to do is to submit your risk-free compensation claim with us!

 Check if you are owed payment for Flight OS391 disruption

OS 391 Flight Delay Compensation Passenger Rights

 Flight OS391 Passenger Rights

Cancellation of Flight OS 391: when are we eligible for a refund

In the event of a cancelled flight OS 391,  Austrian Airlines is obliged by EU Regulation 261/2004 to grant your request for Vienna to Barcelona ticket refund and to compensate you for any additional expenses (overnight accommodation in Vienna) incurred due to the flight OS 391 disruption.

Read more about flight OS391 refund.


Vienna to Barcelona Austrian Airlines flight OS391 route map

Flight OS391 Compensation Tips

Claiming Austrian Airlines compensations for delayed or cancelled flights

Introducing Austrian Airlines

Austrian Airlines, Austria's largest airline, has been flying high since its inception in 1957. As a part of the Lufthansa Group, the airline prides itself on offering quality service to its passengers. Headquartered in Vienna, Austrian Airlines operates around 220 flights every day to over 130 destinations, with a fleet size of 65 aircraft. Focused on Central and Eastern Europe, the airline has transported over 305 million passengers to date. With about 6000 employees and a revenue of EUR 1.871 mio as of 2022, Austrian Airlines remains a trusted name in the aviation industry.

An Introduction to Vienna Airport (VIE)

Vienna International Airport, situated 11 miles (18km) from central Vienna, is the largest airport in Austria and an essential hub for travel within Europe. With four terminal buildings, the airport caters to extensive passenger flow, providing travelers with a full range of associated services. It's worth noting that Vienna Airport is one of few airports in Europe to be quoted on the stock exchange, attesting to its size and importance. In 2021, the airport served 10.4 million passengers and facilitated 111,567 flight movements, and saw 261,229 tonnes of cargo. With excellent connections to European destinations, Vienna International Airport is critical for people travelling to and from Europe.

Getting to Know Barcelona Airport

Just outside the Catalonian city of Barcelona, El Prat Airport is a busy place to visit. Up to 50 million domestic and international passengers have been known to frequent the airport annually. To accommodate this large number of passengers, Barcelona Airport offers two modern terminals, three runways, and countless shopping and dining options. In business for nearly 100 years, 60 airlines take off and land at El Prat Airport, and in total, there are 195 accessible cities from here.


Vienna to Barcelona Austrian Airlines compensation for flight OS 391 disruption - FAQ


My OS 391 flight from Vienna to Barcelona is delayed. How to get a flight refund ?

In the situation you experience a delay or any disturbances on Flight OS 391 from Vienna International Airport to Barcelona International Airport, the steps you need to take are: reach out to Austrian Airlines to inquire about the cause, and then let the AirAdvisor team of experts with their extensive experience, to help you submit a claim for compensation risk-free. Our No-Win, No-Fee approach ensures that you won't incur any costs unless your claim is successful.


Can I get compensation if my flight OS 391 arrived at Barcelona Airport 2 hours late?

Unfortunately, compensation for delays shorter than 3 hours on arrival for flight OS 391 is not provided by EU law. However, you may be eligible for 250€ in compensation if Austrian Airlines cancelled the flight or delayed the flight OS 391 longer than 3 hours on arrival.


How much is the compensation if my OS 391 flight with Austrian Airlines was delayed?

As per EU Regulation 261, if you experience a delay of 3 hours or more upon arrival in Barcelona, you are entitled to a compensation of 250€.


What other ways can the OS391 flight be referred to?

The OS391 Austrian Airlines flight can also be referred to as AUA391, OS 391, or AUA 391.