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OU 369 Flight Delayed or Cancelled: Claim Compensation and Refund

if you are travelling from Skopje to Zagreb with Croatia Airlines and discover that your flight OU 369 was delayed or cancelled, don't panic. In this article we are going to share useful information about your air passenger rights and how AirAdvisor can help you claim compensation and refund from Croatia Airlines.
Croatia Airlines - OU369 (CTN369)
250 €
Skopje Airport (SKP)
Macedonia
Zagreb Airport (ZAG)
Croatia
Reviewed by a licensed lawyer.
Last Updated: August 24, 2022

OU 369 Flight Delayed: Compensation

If your flight OU 369 Skopje to Zagreb was delayed, you may be entitled to compensation for a flight delay, depending on the circumstances. Regulation EC 261/2004 is a European Union law that gives passengers the right to compensation for flight delay inconvenience and lost time.

The law does not provide compensation for minor delays less than 3 hours. So to be entitled to make a valid compensation claim, your flight OU 369 must arrive in Zagreb at least 3 hours late. The distance between Skopje and Zagreb is the main determining factor for compensation calculation for your flight OU 369.

Tip: Zagreb is not your final destination, the amount of compensation must be calculated based on the distance between Zagreb and your ultimate final destination if both flights are booked under the same reservation.

Our technology allows you to check your eligibility for flight OU 369 compensation and determine the proper amount of compensation in real time due from Croatia Airlines. Make sure you don't miss out on your compensation claim, use our free flight checker.

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OU 369 Flight Cancelled: Compensation

Depending on the circumstances, you may be eligible for compensation if your flight OU 369 heading to Zagreb from Skopje was cancelled. EU Regulation EC 261/2004 gives passengers the right to compensation of up to 600 euros for the inconvenience caused by Croatia Airlines flight cancellation.

Your flight OU 369 must be delayed by 2 hours or more for Croatia Airlines to be liable to pay compensation.

Croatia Airlines often rejects compensation requests made directly by passengers without proper legal backing, but this is not the case with AirAdvisor claims. You may check your eligibility for flight OU 369 compensation and submit a claim for free.

AirAdvisor works based on a No-Win, No-Fee basis, so there is no risk in allowing our team to enforce your claim.

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OU 369 Flight Compensation: Passenger Rights and What To Do

My flight OU 369 to Zagreb is delayed: Passenger rights Key Points

  • Based on EU law compensation claims can be up to 250 €
  • Compensation amount does not depend on price of ticket or class of travel and is set by the law
  • Compensation amount depends on flight distance from Skopje to Zagreb
  • Compensation can be claimed for flights going back 3-6 years
  • Submit your claim early to increase chances of recovery

My flight OU 369 to Zagreb is delayed: What To Do?

  • Take photo of your flight OU 369 status
  • If you incurred any expenses, you will need to keep the receipts
  • Demand food and drinks as well as hotel stay in case of overnight flight delay by Croatia Airlines
  • Do not accept vouchers and avoid signing any forms
  • Get contact info of your co-travellers to file a group claim
  • Ask Croatia Airlines a reason for flight disruption as it helps your claim

 

Flight OU 369 Cancelled: Claim a Refund

Croatia Airlines is responsible to refund the price of flight ticket along with any additional out of pocket expenses incurred by the passenger as a result of flight OU 369 cancellation. If you had to rebook an alternative flight at your cost, Croatia Airlines shall repay any such costs and pay for food and temporary hotel stay.

Make sure you properly track your expenses and keep all your receipts and let our professional team handle your complaint with Croatia Airlines. Airlines take our complaints more seriously than those filed by air passengers who don’t have strong legal support.

Avoid accepting airline vouchers in lieu of a ticket refund, as vouchers typically have a lot of limitations and a short validity period without option of extension. Airlines try really hard to force passengers to accept vouchers, because Croatia Airlines knows that the majority of passengers will never redeem vouchers, which will expire unused.

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OU 369 Croatia Airlines: Skopje to Zagreb route map

OU 369 Flight Compensation Tips:

  1. 83% of Croatia Airlines vouchers expire unused
  2. Filling your claim early with Croatia Airlines will Increase chances to get paid by 67%
  3. It takes 4 mins to submit a claim with AirAdvisor against Croatia Airlines (risk-free)
  4. Our fee is zero, if our team does not achieve payout from Croatia Airlines
  5. Statutes of Limitations are short, so file your claim before it expires
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AirAdvisor can help youIf your flight was delayed, cancelled or overbooked 3 to 6 year back, you may be eligible for up to €600 in compensation
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When shall Croatia Airlines pay compensation for your flight OU 369 disruption?

YES

Croatia Airlines shall pay compensation

Technical problemsOperational problemsCroatia Airlines employees strikeCroatia Airlines economic problemsCroatia Airlines staff shortage or sicknessLate arrival of another flight

NO

Croatia Airlines is not responsible for flight OU 369 disruption

Strike of airport personnelAir Traffic Control problemsSevere storm (not just bad weather)Bird strikeSecurity issuesPassenger visa or covid documents problems

Croatia Airlines OU 369 Skopje to Zagreb Flight Compensation: Questions and Answers

FAQ

What to do if flight OU 369 from Skopje to Zagreb is delayed?

What to do if flight OU 369 from Skopje Airport to Zagreb Airport is cancelled?

How much compensation can I claim for my flight OU 369 delay?

My flight OU 369 arrived late by 2 hours upon arrival at Zagreb Airport, can I get compensation?

My flight OU 369 arrived late by 3 hours, can I get compensation?

My flight OU 369 was late by 4 hours, can I get compensation?

Flight OU 369 delayed by 5 hours, can I get compensation or refund?

What is the airline of OU 369?

What is the flight distance from Skopje to Zagreb?

How else can the flight OU 369 be referenced as?

How long is the flight OU 369 from Skopje to Zagreb?

How to get a status update for flight OU 369?

Last problematic flights on the Skopje to Zagreb route

Cancelled or delayed flights between Skopje to Zagreb

Flight numberFlight dateStatusActions
OU 367 2019-11-04Flight delayClaim my money

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