OU 491 Flight Delayed or Cancelled: Claim Compensation and Refund

if you are travelling to Zagreb with Croatia Airlines and found out that your flight OU 491 was delayed or cancelled, don't get stressed. It pays to know your passenger rights and we are here to help.

In this article we will explore how to claim compensation from Croatia Airlines and how AirAdvisor can help you enforce your claim.

Croatia Airlines - OU491 (CTN491)
250 €
London Heathrow Airport (LHR)
United Kingdom
Zagreb Airport (ZAG)
Croatia
Up to €600 in compensation No Win - No Fee Helping passengers from 2017 Your personal information is secure
Reviewed by a licensed lawyer Anton Radchenko.

OU 491 Flight Delayed: Compensation

Depending on the reasons for your flight delay, you may be eligible for flight delay compensation if your flight OU 491 London to Zagreb was delayed. EU Regulation 261 is a European Union regulation that provides passengers with the right to compensation for inconvenience caused by flight delay.

To be eligible for compensation, your flight OU 491 must be 3 hours late upon arrival in Zagreb. Compensation for flight OU 491 delays is determined based on the distance between London and Zagreb.

Tip: If Zagreb is not your final destination, then the amount of compensation must be measured by distance to your ultimate final destination if booked under the same reservation.

To ensure you don't lose out on your entitlement to compensation, our technology allows you to check your eligibility for flight OU 491 compensation and determine the correct amount of compensation owed by Croatia Airlines in real time. It is completely free to check your flight.

 Check my flight OU 491 compensation nowCheck Your Flight

OU 491 Flight Cancelled: Compensation

If your flight OU 491 from London to Zagreb was cancelled, you may be entitled for flight cancellation compensation, depending on the circumstances. For the inconvenience caused by Croatia Airlines flight cancellation, EU Regulation 261/2004 allows passengers the right to compensation of up to 600 EUR.

Your flight OU 491 must arrive late by 2 hours or more to cause Croatia Airlines to pay you financial compensation.

Airlines routinely reject demands made directly by passengers, however this is not the case with claims made by AirAdvisor. You may check your flight OU 491 compensation eligibility and file a claim for free.

We work on a No-Win, No-Fee basis, so there is no risk in filing a claim with us.

 Convert my cancelled flight OU 491 to 250 € in compensation nowCheck Your Flight

OU 491 Flight Compensation: Passenger Rights and What To Do

My flight OU 491 to Zagreb is delayed: What are my passenger rights?

  • You can claim up to 250 € in compensation based on EU law
  • Compensation amount depends on flight distance from London to your final destination (same booking)
  • Amount of your compensation claim does not depend on price of ticket or class of travel
  • Compensation can be claimed for flights for the last 6 years
  • Apply early to increase chances of recovery

My flight OU 491 to Zagreb is delayed: What should I do?

  • Collect evidence: take photo of your flight OU 491 status
  • Save receipts for any of your expenses
  • Demand food, drinks, hotel stay in case of overnight delay from Croatia Airlines
  • Do not sign anything and do not accept vouchers
  • Get contact info of your co-travellers to file a group claim
  • Ask Croatia Airlines a reason for flight disruption as it helps your claim

 

Flight OU 491 Cancelled: Refund

Croatia Airlines must refund you the price of your flight ticket as well as any additional expenses incurred as a result of your flight OU 491 cancellation. Croatia Airlines must reimburse you if you had to rebook your flight at your own expense or pay for lodging and food.

Save all of your receipts and leave the rest to our experienced team to handle with Croatia Airlines. Airlines take our complaints more seriously than those filed by passengers who do not have access to pricey legal counsel.

Avoid accepting coupons in lieu of a refund since they usually have a lot of limitations and a short validity period. Because Croatia Airlines understands that the majority of coupons will be unused and expired, airlines strive to force passengers to take vouchers.

 Don’t leave money with airlines, claim your cash refund from Croatia Airlines risk-freeCheck Your Flight

OU 491 Croatia Airlines: London to Zagreb route map

Flight OU 491 Compensation Tips:

  1. 82% of Croatia Airlines vouchers expire unused
  2. Increase your chances to get paid by 67% by filing a claim promptly with Croatia Airlines
  3. Spend 4 mins submitting a claim with AirAdvisor against Croatia Airlines
  4. Our fee is zero, if we don’t succeed in collection from Croatia Airlines
  5. File your claim before it is time barred

You may be eligible for

250 €

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☛ View
☛ No Win No Fee Claims
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2. Assign us your Claim
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AirAdvisor can help youIf your flight was delayed, cancelled or overbooked 3 to 6 year back, you may be eligible for up to €600 in compensation
Check your compensation

When shall Croatia Airlines pay compensation for your flight OU 491 disruption?

YES

Croatia Airlines shall pay compensation

Technical problemsOperational problemsCroatia Airlines employees strikeCroatia Airlines economic problemsCroatia Airlines staff shortage or sicknessLate arrival of another flight

NO

Croatia Airlines is not responsible for flight OU 491 disruption

Strike of airport personnelAir Traffic Control problemsSevere storm (not just bad weather)Bird strikeSecurity issuesPassenger visa or covid documents problems

Croatia Airlines OU 491 London to Zagreb Flight Compensation: Questions and Answers

FAQ

What to do if flight OU 491 from London to Zagreb is delayed?

Ask the airline for reasons of delay and submit a claim for compensation risk-free. Our team has a lot of experience to help enforce your claim. We work on a No-Win, No-Fee basis (no risk for you).


What to do if flight OU 491 from London Heathrow Airport to Zagreb Airport is cancelled?
  • Keep receipts for any expenses you might have.
  • Demand Croatia Airlines to provide food and drinks and hotel stay in case overnight flight delay.
  • Submit a claim risk-free for compensation and refund.
  • Book an alternative flight, if Croatia Airlines failed to provide a replacement flight.

How much compensation can I claim for my flight OU 491 delay?

According to EU Regulation 261 you are entitled to 250 € in compensation if you arrive in Zagreb with a delay of 3 hours or more. Check your eligibility now.


My flight OU 491 arrived late by 2 hours upon arrival at Zagreb Airport, can I get compensation?

Unfortunately, EU law does not provide for compensation for short delays. However, if your flight was cancelled and you arrived 2 hours later, you may be eligible for 250 € in compensation. Check your flight.


My flight OU 491 arrived late by 3 hours, can I get compensation?

Yes, you should be eligible for compensation. Check your compensation now before your claim expires.


My flight OU 491 was late by 4 hours, can I get compensation?

Yes, Croatia Airlines might owe you compensation. Check your flight for free before your claim expires.


Flight OU 491 delayed by 5 hours, can I get compensation or refund?

If your flight OU 491 is delayed for 5 hours or more, you can get a refund for the part of your journey you did not fly. Also, if you arrived late in Zagreb by 3 hours or more, you can submit a claim for up to 250 € in compensation. Check your flight eligibility for free.


What is the airline of OU 491?

The airline of OU 491 is Croatia Airlines.


What is the flight distance from London to Zagreb?

The flight distance from London to Zagreb is 1367.12 km or 849.49 miles.


How else can the flight OU 491 be referenced as?

This Croatia Airlines flight can also be referenced as OU491, CTN491, OU 491, CTN 491.


How long is the flight OU 491 from London to Zagreb?

The average time from London to Zagreb is 2 hour and 5 minutes. Flight distance is 1367.12 km or 849.49 miles.


How to get a status update for flight OU 491?
  • Contact your airline directly to get the latest update for your flight OU 491 status.
  • While it is helpful to check flight status on London Heathrow Airport departure screens, it is not always reliable during times of disruptions as flight status can be updated frequently and on a short notice.
  • Track flight status closely through the airline help desk or information telephone line.
  • Remain in close proximity to the correct departure gate.

Last problematic flights on the London to Zagreb route

Cancelled or delayed flights between London to Zagreb

Flight numberFlight dateStatusActions
OU 4912023-12-27Flight delayClaim my money
BA 848 2023-05-26Flight cancellationClaim my money
LH0915Y 2019-09-15 Missed connection Claim my money

We'll help you get compensation for last 3 years, if your flight was delayed, cancelled or if you were denied boarding.

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