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OU 491 Flight Delayed or Cancelled: Claim Compensation and Refund

if you are travelling to Zagreb with Croatia Airlines and found out that your flight OU 491 was delayed or cancelled, don't get stressed. It pays to know your passenger rights and we are here to help.

In this article we will explore how to claim compensation from Croatia Airlines and how AirAdvisor can help you enforce your claim.

Croatia Airlines - OU491 (CTN491)
250 €
London Heathrow Airport (LHR)
United Kingdom
Zagreb Airport (ZAG)
Croatia
Reviewed by a licensed lawyer.
Last Updated: August 24, 2022

OU 491 Flight Delayed: Compensation

Depending on the reasons for your flight delay, you may be eligible for flight delay compensation if your flight OU 491 London to Zagreb was delayed. EU Regulation 261 is a European Union regulation that provides passengers with the right to compensation for inconvenience caused by flight delay.

To be eligible for compensation, your flight OU 491 must be 3 hours late upon arrival in Zagreb. Compensation for flight OU 491 delays is determined based on the distance between London and Zagreb.

Tip: If Zagreb is not your final destination, then the amount of compensation must be measured by distance to your ultimate final destination if booked under the same reservation.

To ensure you don't lose out on your entitlement to compensation, our technology allows you to check your eligibility for flight OU 491 compensation and determine the correct amount of compensation owed by Croatia Airlines in real time. It is completely free to check your flight.

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OU 491 Flight Cancelled: Compensation

If your flight OU 491 from London to Zagreb was cancelled, you may be entitled for flight cancellation compensation, depending on the circumstances. For the inconvenience caused by Croatia Airlines flight cancellation, EU Regulation 261/2004 allows passengers the right to compensation of up to 600 EUR.

Your flight OU 491 must arrive late by 2 hours or more to cause Croatia Airlines to pay you financial compensation.

Airlines routinely reject demands made directly by passengers, however this is not the case with claims made by AirAdvisor. You may check your flight OU 491 compensation eligibility and file a claim for free.

We work on a No-Win, No-Fee basis, so there is no risk in filing a claim with us.

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OU 491 Flight Compensation: Passenger Rights and What To Do

My flight OU 491 to Zagreb is delayed: What are my passenger rights?

  • You can claim up to 250 € in compensation based on EU law
  • Compensation amount depends on flight distance from London to your final destination (same booking)
  • Amount of your compensation claim does not depend on price of ticket or class of travel
  • Compensation can be claimed for flights for the last 6 years
  • Apply early to increase chances of recovery

My flight OU 491 to Zagreb is delayed: What should I do?

  • Collect evidence: take photo of your flight OU 491 status
  • Save receipts for any of your expenses
  • Demand food, drinks, hotel stay in case of overnight delay from Croatia Airlines
  • Do not sign anything and do not accept vouchers
  • Get contact info of your co-travellers to file a group claim
  • Ask Croatia Airlines a reason for flight disruption as it helps your claim

 

Flight OU 491 Cancelled: Refund

Croatia Airlines must refund you the price of your flight ticket as well as any additional expenses incurred as a result of your flight OU 491 cancellation. Croatia Airlines must reimburse you if you had to rebook your flight at your own expense or pay for lodging and food.

Save all of your receipts and leave the rest to our experienced team to handle with Croatia Airlines. Airlines take our complaints more seriously than those filed by passengers who do not have access to pricey legal counsel.

Avoid accepting coupons in lieu of a refund since they usually have a lot of limitations and a short validity period. Because Croatia Airlines understands that the majority of coupons will be unused and expired, airlines strive to force passengers to take vouchers.

 Don’t leave money with airlines, claim your cash refund from Croatia Airlines risk-freeCheck Your Flight

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OU 491 Croatia Airlines: London to Zagreb route map

Flight OU 491 Compensation Tips:

  1. 82% of Croatia Airlines vouchers expire unused
  2. Increase your chances to get paid by 67% by filing a claim promptly with Croatia Airlines
  3. Spend 4 mins submitting a claim with AirAdvisor against Croatia Airlines
  4. Our fee is zero, if we don’t succeed in collection from Croatia Airlines
  5. File your claim before it is time barred
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Check How Much Compensation You Can Claim

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AirAdvisor can help youIf your flight was delayed, cancelled or overbooked 3 to 6 year back, you may be eligible for up to €600 in compensation
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When shall Croatia Airlines pay compensation for your flight OU 491 disruption?

YES

Croatia Airlines shall pay compensation

Technical problemsOperational problemsCroatia Airlines employees strikeCroatia Airlines economic problemsCroatia Airlines staff shortage or sicknessLate arrival of another flight

NO

Croatia Airlines is not responsible for flight OU 491 disruption

Strike of airport personnelAir Traffic Control problemsSevere storm (not just bad weather)Bird strikeSecurity issuesPassenger visa or covid documents problems

Croatia Airlines OU 491 London to Zagreb Flight Compensation: Questions and Answers

FAQ

What to do if flight OU 491 from London to Zagreb is delayed?

What to do if flight OU 491 from London Heathrow Airport to Zagreb Airport is cancelled?

How much compensation can I claim for my flight OU 491 delay?

My flight OU 491 arrived late by 2 hours upon arrival at Zagreb Airport, can I get compensation?

My flight OU 491 arrived late by 3 hours, can I get compensation?

My flight OU 491 was late by 4 hours, can I get compensation?

Flight OU 491 delayed by 5 hours, can I get compensation or refund?

What is the airline of OU 491?

What is the flight distance from London to Zagreb?

How else can the flight OU 491 be referenced as?

How long is the flight OU 491 from London to Zagreb?

How to get a status update for flight OU 491?

Last problematic flights on the London to Zagreb route

Cancelled or delayed flights between London to Zagreb

Flight numberFlight dateStatusActions
OU 4912023-12-27Flight delayClaim my money
BA 848 2023-05-26Flight cancellationClaim my money
BA 0840 2022-04-02Flight cancellationClaim my money
LH0915Y 2019-09-15 Missed connection Claim my money

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