Air Serbia - Odszkodowanie za opóźniony lub odwołany lot

The flight was cancelled 13 minutes before take-off.

Both flights, from Dubrovnik to Belgrade and from Belgrade to Ljubljana were canceled, we were notified one day before. We bought another tickets and few from Dubrovnik to Zagreb by air Croatia.

Once I go to the checkin desk I was informed that due to a lack of Serbian identity document I am not allowed to board. (COVID19 measures). I have never received any alert from the airlines company prior to that date.

I had a vacation for one week in Nice(13-19th July). On the 2nd day of my vacation I got an email saying, that my flight back to Vienna is cancelled and the offered alternative flight is on the next day(15th July), which I couldn't choose actually, because my vacation at that time had just started and, also, I didn't know, if I understood the email right or not. So I decided to call them. I couldn't reach them for 2 days. It was the 4th day of my vacation, when I finally talked with them, they told me they'll call me back during that day. They didn't. So I called them back the next day again. They told me there are no flights to Vienna till the end of the month and if I want to get my money back I have to contact the website from which I bought the ticket. The website (bravofly) doesn't accept any calls now.

Air Serbia has canceled both of my flights

Departed late from Larnaca airport and when we arrived in Belgrade we where informed that the plain left without waiting the passengers from Larnaca

Air Serbia Flight delay compensation The embarkation took place from Bucharest at 8:10 with destination Belgrade at 08:45 on January 3, Friday. (at the box above with the date I am not allowed to tick the date of 3, I do not know what the problem is), but the destination changed later, this being Timisoara, apparently due to weather conditions. We had to stay here from 9:35 am since we landed in Timișoara, (because the aircraft flew over the area to wait for improvements in the weather, which did not appear) until 19:15, when the -My second flight was lost. We were promised that we would be kept up to date with information very frequently, at least every hour, but it was not like that, some people came only once when they asked each of us where we choose to go, back to Bucharest by plane to find each other flights to their destinations, or to Belgrade by bus. I was the only person with a connection who chose to go to Belgrade to solve the problem (hopefully quickly) with the second flight to London. I chose to go because a lady from Timișoara advised me to go, telling me that it is the duty of those from Air Serbia to solve the problem, the second ticket belonging entirely to them. Obviously when I arrived, the gentlemen there refused to listen to everything I told them about their responsibilities to find me another flight to London, saying that it was the duty of the Tarom to do so, motivating that they delayed the flight, so they must also take care of the second flight. On this night of January 3 to 4 I had to stay at the airport (adding to these hours and the previous day entirely spent at the airport in Timisoara) because no one offered me any support of any kind, I was without food, because all the shops at the airport were closed, not to mention transportation or offering a room to sleep in. I spoke with a lady from the Tarom call center, who had a very impertinent attitude when I asked why no one from Tarom helped me with anything, accommodation, transport, ticket change, motivating and dancing in her turn as the other company should to deal with, not Tarom ul. In a word, no one wanted to take responsibility, each blaming the other, which does not seem at all professional for some airlines of such prestige. Please consider all these dramatic aspects that I experienced, alone, in a foreign country, without any help at least from those who delayed the first flight. Without too much information, without detailed explanations and without compassion, some representatives of these companies let so many hours pass, putting innocent people on the road, and leaving them to wait in animal conditions, putting as the main motivation the weather. But from here until I make no effort to help my passengers ... Without words ... It's the first time something like this has happened to me ... At least to offer options, information, support of all kinds, for so that passengers can reach their destination in a timely manner, not after 24 hours from the original date as I arrived. After many requests to Air Serbia, they agreed to change the date, instead of 3 as it was originally, to be on 4, this happening - just an hour before check-in. I was lucky to have a gentleman from the information who helped me with all the steps, his superiors called, and they let him change my flight, still claiming that it was not up to them, but to Tarom, the company that led to flight delays.