Lufthansa despăgubire zbor întârziat sau anulat - obține până la 600€

I wasnt told why the flight was cancelled, but only saw the notification that morning. the alternative flight was for the next day and via Paris. At the time i also had a friend on my booking and he had a connecting flight from Amsterdam to Cork, (he is making his own claim as he was more inconvenienced than me) When i contacted KLM I could not get through for a long time. initially by whats app they could not offer any other solutions other than what was initially offered. I therefore booked a train ticket to Paris. eventually i got hold of an agent and he placed me on a flight from Marseille to Munich and on to Amsterdam with Lufthansa. I had a very short layover in Munich and it was a bit stressful.

I was supposed to land in Gothenburg at 11:40 on December 4th, 2023 but due to the delays, I reached at 19:55 on the same day which is more than 7 hours of delay. The food voucher that was supposedly added to my boarding pass didn't work in Hamburg airport. It still didn't work in Zurich airport either for which I had to stand in a queue for more than an hour and they fixed it later on. I was supposed to work for atleast half a day when I landed in Gothenburg and due to this delay and I reached Gothenburg airport at 8PM, I had to take the whole day off, which affected my work as well. I was never informed about the reason for delay. My flight was cancelled with less 12 hours left for departure and was rebooked with a very long layover in Zurich. Only after I mailed Lufthansa and complained about this that I got to know the reason for cancellation/delay, which was "airfield restriction".

We arrived to the airport and they told us the flight was delayed for an hour and a half then again at the gate they told us that the flight is delayed for another 15-30 mins then we boarded the flight and then they told us that they can’t fly due to the weather conditions and we had to off board the flight

Flight cancelled 5 mins before departure. Appanrelty it was air traffic control

I arrived in Munich around 6:30AM, boarding time of my flight to Düsseldorf is 7:30 AM. Security checka took very long time. I arrived at the gate at exactly 7:30am but my supposed flight already took off. No one notified me that the plane already took off and left me.

When I landed in Frankfurt on June 22,2023 I had my boarding passes for my self and two of my children and waited for 6 hours at the gate waiting to board our plane to Beirut airport, we were denied boarding as our boarding passes were not accepted by the computer ,the person at the counter said that somehow our ticket got cancelled, we were provided vouchers for food and taxi and two hotel rooms for the one night,the next day Lufthansa service issued 3 new tickets for all 3 passengers and listed us on the standby to board the same flight number 24 hours later,we were supposed to reach Beirut at 2:50 am on Fridays morning,June 23,2023 but instead we reached Beirut on Saturday morning at 2:50 am on June 24th ,2023. The airline cancelled our tickets somehow but they never informed us how did that happen, the only time where someone get involved to make changes to our reservation it was when we missed our original flight from MUC to FRA as we only had 40 minutes connecting time so Lufthansa booked us on the following flight one hour later which did not effect our flight to the final destination since we originally had over 6 hours of transit time in Frankfurt any ways.

I had less than an hour notice of cancellation which caused many personal issues on both ends of my travel— I was delayed by 24 hrs causing me to miss important business meetings resulting in financial loss of greater than 50;000

The first flight start at 20:10h instead of 18:30h on day 7 September. I lost my connection flight that was at 20:30h on Frankfurt Airport day 7 of September. They just gave me a new flight next day 8 of September to Porto.

The first flight was with almost 2 hours of delay, i lost the connection flight that was on 7 September at 20:30h and the first flight have start at 20:10h instead of 18:30h

Zborul a fost intarziat overbooked si anulat pierdeam zborul de legatura, am ratat un eveniment nu am primit nici o atentie doar contravaloarea zborului

At the DTW airport they changed our flight FRA to ATH from (LH1280 4Sept) to (LH1278 4Sept) without letting us know and they printed us new boarding passes so when we got to the FRA airport we tryed to find an explanation but they would give it to us as an result we went to the flight that they re-booked and arrived to ATH with an delay.

My flight from Munich was cancelled I was denied my luggage and wasn't offered an alternative flight straight away I had to book myself and pay €250 for a hotel I only got a voucher for €10 food valid at the airport, which barely afforded for a pretzel and a juice I contacted the airline, managed to get them to book me a flight from Frankfurt the next day and a train from Munich to Frankfurt I had to pay €13 for a train from the airport to Munich It took 4 hours to get to Frankfurt The airline lost my luggage

Al doilea zbor nu l-am mai prins Am pierdut bani pe o zi de munca Bagajul a venit după 3 zile Am făcut un drum in plus până la aeroport după bagaj

I missed the flight from Munich to Luxembourg because my flight from Tbilisi to Munich was delayed.

We were 6 passengers and lost 1 days holiday and accommodation costs were paid for that lost day . Although airline provided accommodation and shuttle vouchers for London we had to take taxi to hotel as shuttle’s service was nearly an hours wait the fact that I am 81years old person and had 4 grandchildren under 13 with me we couldn’t wait standing that long for shuttle to arrive. Furthermore we had to leave hotel very early for our flight and no shuttle was available that early either so total taxi cost was £50. Connection flight from Warsaw had technical issues so we were removed from bus to plane and had to wait another hour for next plane thereby loosing another hour of holiday time.4 Eager children were highly stressed and 81 year old person very inconvenienced.

ATENTIE! ACEASTA NOUA ANULARE ESTE A DOUA SI PARTE DIN ACELASI BILET CU CEA DIN REVENDICAREA CU NR XXXXX SI SUNTEM UN GRUP DE 4 PERSOANE CARE AU ACELEASI REVENDICARI. VA SOLICITAM SA LE CONEXATI PENTRU A AVEA UN CAZ SOLID PENTTRU PLATA DAUNELOR CERUTE DE NOI-15000 DE EURO DE PERSOANA PLUS DESPAGUBIRILE LEGALE. MULTUMI In aeroportul din Hamburg,am predat bagajele si am mers la poarta de imbarcare. Inainte cu 30 de minute de plecare, zborul a fost anulat fara sa ni se comunice vreun motiv. Noi banuim ca zborul a f6ost anulat deoarece erau putini pasageri. Am mers din nou la ghiseul de check in Luftahansa, unde dupa vreo 2 ore ne-au dat vouchere de taxi si hotel. Dupa inca alte 2 ore am recuperat bagajul. Pentru zborul de conexiune la Bucuresti, ne-au dat bilete pentru a doua zi la 07.30 pe 27 august 2023 prin Turkish Airlines cu schimbare la Istambul. Am ajuns la Bucuresti in jurul orei 15 pe 27 august. Mentionam ca la hotelul Apartelo, acolo unde am primit voucherele, nu aveau aer conditionat si in camera erau peste 28 de grade, adica, cele cinci ore in care trebuia sa ne odihnim, nu s-a putut dormi din cauza caldurii. In tot acest timp , de la anularea zborului si pana a doua zi, nu am avut de unde sa cumparam ceva de mancare.

Zborul a fost cu escala la Frankfurt unde trebuia sa schimbam avionul pentru a merge la Hamburg. Ne-au imbarcat normal inainte de ora decolarii dupa care am tot asteptat. Dupa vreo 2 ore de stat in avion ni sa spus ca din lipsa de personal sau nu stiu mai ce(nu se intelegea foarte bine), trebuie sa coboram deoarece s-a anulat zborul. Deci, ne-am imbarcat pe la ora15.15 si am fost dati jos din avion la ora 17.30. Ne-am asezat la rand la ghiseele Lufthansa si am stat in picioare pana ne-a preluat un functionar, in jur de 5 ore. Fiind un grup de 4 persoane, ne-au spus ca pentru a doua zi la 7.30, pe un alt zbor de Hamburg, pot da numai doua bilete deoarece nu mai sunt locuri nici pe acel zbor. Nici macar nu au avut bunavointa sa dea cele doua bilete unei familii, adica sot si sotie, au data biletele sotiilor! Asta dovedeste intentia vadita a functionarului de a ne face sa refuzam cele doua bilete. Asa am si facut, nu era posibil ca sotiile sa calatoreasca separat din mai multe motive. Intr-un final, pe la 23.30, ne-au propus bilete de tren pentru a doua zi spre Hamburg. Neavand incotro, le-am acceptat dupa care ne-au dat vauchere pentru hotel si taxi. Cea mai mare problema era cu recuperatul bagajelor din aeroport. La asta ni s-a raspuns ca trebuie sa fim acolo la ora 7 a doua zi. Am ajuns la hotel in jurul orei 01 am si la ora 6.30 am fost inapoi la aeroport. Abia la ora 12 am reusit sa ajungem in gara pentru a lua trenul. Am gasit un tren pe la ora 13.30 cu care am plecat catre Hamburg si ghinion: si acesta s-a defectat si nu stiu din ce motiv a trebuit sa schimbe si ruta. Calatoria cu trenul a durat si ea vreo 5 ore. Pe la ora 19 am reusit sa ajungem la hotelul Ruby Lotti in Hamburg unde aveam rezervare. Aici subliniez ca drumul care trebuia sa dureze o ora, adica de la 16.45 la 17.45 pe 17 august 2023, a durat peste 24 de ore: de la 16.45-17 aug 2023 pana pe 18 aug 2023 la ora 18.30. Surpriza cea mare a fost la hotel cand ne-au spus ca ne-a fost anulata rezervarea pe motiv de neprezentare si ca nu am anuntat ca intarziem. Pe data de 17 am sunat pe doua numere ale respectivului hotel si nu a raspuns nimeni sau a intrat robotul. Nu au inteles asta si a trebuit sa platim din nou 2 camere pentru o noapte- 470 de euro. Asta dupa doua ore de explicatii si negocieri cu cei de la receptie. Obositi, stresati, frustrati, umiliti, a tebuit sa acceptam varianta lor si sa platim, doar plecasem in concediu, nu? A doua zi urma sa ne imbarcam pentru o croaziera in fiorduri pe nava Euribia din Kiel. Noroc ca ne-am gandit sa plecam cu doua zile inainte de imbarcare... Avand in vedere ca toate acestea s-au intamplat din vina Lufthansa si pentru faptul ca am fost pusi in situatii nemaiintalnite: tinuti in avion fara explicatii, stat la randuri interminabile ore in sir, obositi, traumatizati de lipsa unor solutii de deplasare catre destinatia finala, inceput de concediu ratat, despartirea sotiilor de catre soti prin biletele de avion oferite numai lor, umilinta de la hotel unde am fost pusi in situatia de a plati de doua ori aceiasi camera, toate la un loc sunt argumente decisive pentru a ni se da pe langa despagubirile maxime prevazute de legislatie + banii pe camerele de la hotel si despagubiri pentru traumele prin care am trecut in cele 25 de ore: cate15000 de euro de persoana. In afara de subiectul strict al acestei reclamatii, acum va prezint si anularea zborului de intoarcere, atunci cand ne-am intors din croaziera si trebuia sa luam avionul de la Hamburg catre Munchen! Asta pe data de 26 august 2023 cu plecare la ora 19. Am predat bagajele, am mers la poarta de imbarcare si cand trebuia sa urcam in avion s-a anulat si acesta! TOT LUFTHANSA!!! Aceleasi etape ca la Frankfurt: stat la rand la ghiseele check in Lufthansa, luat vouchere hotel si taxi, cautat bagaje 2 ore. Toate astea au durat in total vreo 4 ore. Am ajuns la hotel pe la 23, nu mancare, nu aer conditionat, peste 28 de grade in camera-Apartello se numeste hotelul. Nu ne-am putut odihni cele 4 ore cat ne-am asezat in pat din cauza caldurii. A doua zi ne-am trezit la ora 4 pentru a merge la eroportul Hamburg ca sa luam avionul pe care ne-au relocat- Turhish Airlines cu escala in istambul! V-am scris si despre a doua anulare deoarece a fost in cadrul aceluiasi bilet de avion luat prin Lufthansa: prima anulare pe dus si a doua pe intors si deja avand in vedere toate cele intamplate, pot fi dovezi pentru a actiona in justitie compania Lufthansa. A fost o imensa bataie de joc! Mentionam ca nici la a doua cursa nu au anuntat motivul anularii. Noi credem ca a fost anulat din lipsa de pasageri, erau foarte putini. Suntem convinsi ca pentru astfel de practici, care pur si simplu ne-au cauzat grave traume morale, Lufthansa nu trebuie sa plateasca numai daunele prevazute de legislatia europeana. Noi, ca parti vatamate consideram ca reparatia morala pentru a trece peste tot ceea ce ni s-a intamplat, trebuie sa fie substantiala-15000 de euro de persoana, in total 60000 de euro plus despagubirile prevazute de lege.

My flight was cancelled in Munich, I was not offered an alternative straight away, I was not offered accommodation directly, I had to book my own hotel, then call the airline and find a flight from Frankfurt, 4 hours by train away, plus one more hour from the airport to the train station in Munich, and arrived to London 24 hours later than I should have.

Zborurile initiale au fost in data de 26/08.Am ajuns la destinatia finala ,duminica 27/08 la ora 19h45,pentru ca zborul de legatura era prevazut doar pentru 28/08 .Compania aeriana ne-a trimis la hotel,fara bagaj,fara sa ne asigure cazarea sau alte imformatii, pana in data de 27/08 la ora 13h30.Sotul meu a venit cu masina din Franta (550 km) pana la Zurich ca sa ne recupereze,in data de 27/08,noi ajungand acolo cu un tren Munchen-Zurich.Deci am platit hotelul o noapte la Munchen,trenul pana la Zurich si motorina si taxe de drum pentru 1100km,in total 350 euro.

I was flying out of LHR to Venice connecting Munich. After 2.5 hrs of delay at LHR the Kufthansa flight started but had an emergency landing at a different airport NUE. Nobody from Lyfthansa was there to provide hotel or rebooking at the airport. After spending the night on airport floor the next morning the counter was open and I was rerouted to fly from NUE to Venice thru FRA. I landed at FRA but the final leg to Venice was not on any departure board. I stranded in line to get Lufthansa Service Counter but could not reach anybody due to 300 passengers lined up for services. The departure time from FRA to Venice was passed and I remained stranded in FRA. Now I want to get refund if my entire trip as well ad hotel booked in Venice. I am also staying in a Hotel in FRA to go back to LHR without even using the rest of my return flights from Venice. Everything got so messed up for their scheduling and mismanagement.

Zborul a avut intarziere aproximativ 1 ora si 20 de minute, ulterior a fost anulat.

Apparently there was a storm preventing any landing or taking off from Frankfurt. We had an 18 hour delay and had to sleep on the airport floor. Very little communication and had to queue for 6 hours to get an updated boarding pass. This also caused delays as they automatically cancelled the other legs of the flight and meant that I had a problem trying to return.

I arrived in Toronto more than 24 hours late. The alternative flight was very long and inconvenient, with 2 connections. One Lufthansa agent said the cancellation was caused by mechanical breakdown, another said it was the weather in Frankfurt. Lufthansa offered me 50 euros compensation, but nothing to my other family members who were on same itinerary as me, but different Booking Reference. My wife submitted a claim with you (claim #166168) for herself and my 3 kids.

We returned to Toronto more than 24 hours late. The alternative flight involved 2 connections and was very inconvenient because of the long time and because my daughter requires wheel chair assistance (this is documented on their system). Two separate Lufthansa agents blamed the cancellation on mechanical problems and bad weather in Frankfurt. Not sure who is right.

Ajungând la aeroport cu 3 ore înainte de decolare, aceasta fiind la ora 13.40, am aflat la poarta zborului că avionul către Frankfurt va avea întârziere 50 de minute, ca ulterior sa aflăm că avionul va întarzia aproape 3 ore. Zborul de conexiune către America a fost pierdut. Așadar, am ajuns la destinația finală, Seattle Washington, cu 18 ore mai târziu.

On Aug. 17, 2023, had a flight LH 1349 from Warsaw to Frankfurt, the flight was delayed by 3 hours and I lost the connecting flight (LH 9252) from FRA to IAD Dulles. The delay in Warsaw was caused by problems with the crew. II was rebooked on Flight LH 0416 the next day, Aug. 18, 2023. LH paid for the night stay in Frankfurt including meals and transportation. But I had expenses in Washington DC as I lost all the arrangements in Washington DC as I arrived a day later.

Ne-au tinut 3 ore la terminal spunand ca intarzie , apoi dupa imbarcare , doua ore in avion asteptand sa primeasca comenzile , apoi dupa inca doua ore ne-a spus ca zborul este anulat am stat mai mult de 8 ore in aeroport asteptand sa aflam ceva despre un nou zbor

Reason was not provided at the time, in a written response to claims directed to Lufthansa they give weather conditions at Frankfurt airport as the reason. I was re-booked with Austrian through Vienna with a stopover for the night. Total delay arriving at Zagreb was 12h.

Had already checked in and flight was first delayed 30min before we were set to departure then cancelled 30 mins later

Flight delayed out of Chicago by 3 hours. Missed connecting flight to ATH from MUC. Original itinerary was ORD-MUC-ATH arriving 18:35 on 24JUN23 Actual flown was ORD-MUC-FRA-ATH arriving 10:45 on 25Jun23 We boarded flight in Chicago on time and left gate. but could not take off for 3 hours. Returned to gate to refuel and no food was provided. Landed late after original flight had left to ATH. Was not rebooked onto next flight on 24JUN23 from MUC. Instead flown to FRA for extra overnight stay.Paid $281 out of pocket for hotel and $30 for food. No access to checked bag either. in FRA.

Zborul din Brussel catre Munchen(conexiunea) a intarziat cam 2h dar in timpul zborului stewardesele au zis sa nu ne facem probleme ca o sa fim asteptati pentru ca toate zborurile au intarziere. Am ajuns la poarta de imbarcare cu 2 minunte inainte de inchiderea portii si nu mai era nimeni acolo si nu ne-au luat. Persoanele ce se aflau langa poarta ne au spus ca au inchis poarta cu cateva minute inainte decat era anuntat. Ulterior am ptimit mail ca zborul a fost reprogramat peste 2 zile...(17.08). Am reusit sa facem o rezervare pentru a doua zi insa nu mergea check inul. ni s a spus sa mergem la aeriport si urmatoarea zi dar sunt sanse mici sa prindem un avion. O alta pasagera ce era cu noi a reusit sa faca checkinul.Este necesar sa ne luam cazare cel putin o noapte si sa lipsim de la munca

Am fost anunțată despre anularea zborului cu aproximativ o ora înainte fiind deja în aeroport. Compania aeriana mi-a oferit posibilitatea de cazare la München și reprogramarea integrala a zborului. Am ales a doua opțiune, zborul fiind pentru urmatoatea zi. Mi-am pierdut timpul așteptând patru ore îmbarcarea, care inițial a fost decalată o ora, iar ulterior fiind anulat cel de-al doilea zbor, fapt anunțat cu mai putin de o ora înainte de îmbarcare. Costurile cu reprogramarea zborului au fost suportate de companie, însă am avut cheltuieli legate de transport și cheltuieli uzuale pentru încă 24 de ore.

Hello, My flight from Cluj-Napoca to Washington with 2 stops in Munchen and Brunelleschi had a delay of 37 hours and that fact produced me a financial damage, making me lose 2 days at work and another 2 interviews for my second job. Beeing in this situation, I expect a compensation for all the damage that this delay produced to me. Thank you !