Відшкодування та компенсація KLM за скасування рейсу або затримку рейсу

I asked at the gate if I can be rebooked on a flight for the next day instead of having to fly from Manchester and being stuck in Amsterdam.. Was told this wasn't possible unless I voluntarily don't get on the first flight. This was incorrect information and ultimately forced me to be stuck in Amsterdam airport for an entire day. This is unacceptable from your staff who should know better than to advise this when I specifically asked for an alternative that would have been better and was wrongly told it was not possible

Min mamma var 70år .Det är första gång.Kommer o Stockholm besök sina familjer.Hon fick inte hjälp en person asistent från Aiport Arlanda till Amsterdam.Bogota .

Flight got delyed due to technical reasons, which they specified in the email to me - KLM denied my claim because the arrival time was just 1 hour 32m, when in reality it was 3 hours and 40 minutes. I was scheduled to land with KL601 at LAX 24th of November at 11.50, but landed first at 15.32. According to KLM, I should be entitled to compensation if the flight was over 3 hours delayed at destination, which it was.

My flight from Hongkong to Amsterdam on 26.11.2023 (Sunday) (13:35) KL888 was cancelled. Last minute cancel due to technical issues. I got different flight (with a connection instead (17 hours travel time + addition 12 hours waiting time). I arrived to amsterdam 16 hours later than planned. Due to the issue, I have missed work.

There was a nationwide air traffic control failure in the UK on the 28th August. Our flight to London was cancelled and pushed to Wednesday making us arriving 2 days later than the original arrival date. KLM told us that they will compensate the hotel and meal fees afterwards but the passenger should pay out of their own pocket first then make a claim for the money later.

Initially flight on 25th July was delayed by 4 hours due to late flight coming from Atlanta. After boarding they found a crack in Cargo door. Cancelled flight due to mechanical issue. They rebooked me on 26th July to Atlanta via Dublin. I arrived at Atlanta on 26th July at 2 PM instead of 25th July 2 PM. Also my bags were misplaced and I got them on 29th July. This has caused major inconvenience for me including missing client meetings, birthday party planned by my wife on 25th July evening. Also I had to stay near KLM provided hotel near Amsterdam airport with no cloth or toiletries.

Inbound flight was 2 hours late due to technical issues. We departed over 2 hours late, leaving me with less than 30 min to make my connection.

I missed my flight on the 21/8/23 due to security long queues and then was made to return to arrivals to go check in my hand luggage. As they wanted to trash all of my cosmetic. The airline left with my luggage.They misled me, and lied that they had returned my bags to CDG Airfrance baggage claim.When I got there ,I was informed that they my luggage was not offloaded, and had proceeded to LOS without me. They gave me a budget purse without sanitary pad, but with satchet toothpaste, wash. They showed me no empathy. I was distraught and in tears,because my check -in Luggage had no padlocks. I expressed my concerns to them. They replied and said that, ideally my luggage was supposed to have been taken out of the flight, when they realised, I had missed my flight,they sent a message to Airfrance Nigeria informing them of the checked-in Luggage.I was made to pay an extra €214 to get a ticket for the following day.Despite paying an additional token on the missed flight, to get a front row seat with extra Leg room space, because my Legs usually swell and the swelling extends all the way to my knees during my menstruation. They refused to put that into consideration in charging for the new fare, or even share the expenses with me. The manager was very hostile towards me, however the young man thst printed my ticket was quite empathetic towards my predicament.I explained to her that I was on my monthly flow and had packed most things in my check-in Luggage. She insisted that it wasn't Arfrance business. I paid for an extremely budget hotel to spend the night. I was emotionally and physically exhausted.I arrived Lagos at about 10pm but due to immigration and clearance, it extended to about 11:45pm Lagos time,ideally we were originally scheduled to arrive Lagos at 9:30pm 22/8/23 Lagos Time, but we were however delayed at CDG for more than half an hour I went for my Luggage after immigration checks, and they had stolen ($1,200) hidden in one of my handbags,inside my check in Luggage that arrived on the 21/8/23 without me.The handbag was left open. I reported and was told to send an email to Airfrance Paris. I insisted, then they reluctantly opened a file for it in the Airfrance/KLM Lagos office.

Amsterdam to Paris flight delayed due to technical problems. Flight to Johannesburg moved to following night. We were put up in a hotel overnight and arrived 24 hours late. We had no dinner and we had to take a taxi to the airport hotel at our own cost

We were finally offered a flight to Heathrow which was very inconvenient and I had to pay more to reach my final destination.

Due to this flight distruption we were forced to spend the night in Amsterdam. I submitted reimbursement for this and received 1229.87 for the hotel. However, I did not receive any compensation for the missed flights for 8 passengers. We arrived at our final destination a full day after our original arrival. The airline did not say why the first flight was cancelled. They also did not provide any vouchers for meals or lodging and simply said to submit it later. I lost the receipt from our dinner and did not get reimbursed for this. My party consisted of 8 people: my five children, ages 5-14, and our nanny. It was incredibly difficult and inconveinent to find our own losing and navigate Amsterdam late at night and unexpectedly.

My 10am flight from Nuremberg to Amsterdam on the 4th August was delayed by over an hour. While the staff was finally boarding the delayed plane, they paged for me to come to the front gate. I waited until they boarded everyone before the staff then explained to me that they had overbooked the flight and since I had one of the longer connecting flight, the system kicked me off the plane onto the next flight. They also told me that they had already removed my luggage from the plane and it was on it's way to 'lost and found'. They put me on standby though as two people hadn't shown up for their seats. I eventually got a seat, but before boarding, provided them with my address in France for my luggage which they assured me would be sent the same day. I mentioned that I was attending a wedding in France over the weekend and needed my suitcase. Later on, I found out that they had combined the 10:40am flight onto the same plane as I happened to see another lady's boarding pass on the same flight. When I landed in Paris, I went straight to Baggage Service to ask about my luggage. After extensive checking, they confirmed that the luggage was still in Nuremberg and no delivery request had been filed for my suitcase. I lodged a claim at CDG Paris that same day. However, by the time I had to return home on the 7th August (after the wedding), I again went to Baggage Services at CDG Paris (Terminal 2E +2F) and they informed me that the bags had just left the airport to be delivered to a now empty wedding venue. So I went through the wedding without my suitcase and as it was in the countryside, there were no shops around to buy things from so I had to borrow most things from the other girls who were also there for the wedding. Now, I have returned home and still don't have my suitcase. I reported it again when I landed at the airport in Melbourne returning home. They confirmed my bag is still in Paris. I have had to purchase toiletries, some essentials and makeup from the airport since I require them for work and they were all packed in my delayed baggage. Thank you for considering my claim. Thank you.

I had booked one ticket Ams - CDG-SGN online using the KLM website. First leg was delayed, no reason provided, and I missed the connection in CDG. KLM rerouted me over Hanoi with Vietnam Airlines. I arrived on 21 April 2023 at 11:35 in stead of 06:30.

Oversold flight. Denies boarding. 24 hour delay.

KL1888 was delayed (NUE to AMS) and arrived after 2105 26SEP23 KL1139 left as scheduled at 2105 26SEP23 (arrived to CPH 2230) Passengers rebooked to KL1125 at 0720 27SEP23 KL1125 arrived in CPH around 0840 27SEP23 Passengers arrived > 10 hrs delayed to destination KLM in NUE stated: Staffing shortages and delays at AMS arrivals were causes of delay. Passengers opted to sleep in airport terminal as it was stated security line queues exceeded 4 hours. KLM offered a stay in a hotel outside the terminal, however, if passengers left the terminal there would be less that 2 hours in a hotel in order to accomodate excessively long queues. Passengers missed out on scheduled night stay in Copenhagen and a cooking class as a result (neither was refundable within the short notice). Sleeping in the airport was not accomodating and the situation was very uncomfortable with the short notice.

Flight is canceled due to crew member illnes. I get info about that about one and a half hour before flight . Than I went to Newcastle airport and arrange another flights because I had to be in zadar on July 12 , and KLM offered me new flight on July 13 only.

- Arrived to Bologna 22:15 instead of 16:55 - Technical issue of aircraft after boarding. We were inside cabin and awaited for departure - re-booked on the evening flight - missed day at work/stress due to tight schedule - no -

flight was delyed by more then 5 hrs. approx.4 hrs stay was mentioned on ticket but after boarding flight was holdup for next more then 5 hrs total stay at AMS was becomes 9more then 9 hrs i was arrived at final destination by 21:30 instead of 15:40, air line says there was some technical fault, tea coffee was served on demand lunch was not provided on asking reply that there is shortage of food only they have for one time serving, no comlaint form was distibuted to register the complaint even no one allow to back down from aeroplain we stucked in plane like a prisinor of KLM airlines

Last week I traveled with my 4-year old daughter from Boston to Bilbao (Spain). My first flight (KL6016) was delayed 2h without a reason. I was then changed to an earlier flight (DL256) so I could still make my original connection. The DL256 flight was also late without a reason and I still missed the connection. I was then placed in flight (KL1687), arriving at my final destination 5h later than expected (4:30pm instead of 11:15am). KLM arranged my new flight and provided $15 worth per person for food at the airport.

flight was delayed for two days. rescheduled the flight from Saturday to Monday. on Friday, the day before departure, the airline announced that it was postponing the flight to Monday due to a strike by Italian air transport personnel. As a result, I had to pay for accommodation and food. I was also late for my mother-in-law's birthday.

Доброго дня. Виліт планувався о 14.30. Спочатку рейс затримали до 15.10 через затримку команди, а потім ми довго сиділи в літаку та змінили його через технічні проблеми. В кінці ми прилетіли таки до Варшави з затримкою у 3 години 40 хвилин. Запізнилися на потяг додому, змушені бронювати готель та купляти нові квитки на автобус на завтра. Нас ніхто не годував і тільки у новому літаку дали сендвіч, який був запланований, та воду. Мені ще веселіше, бо я вагітна і це все дуже мене змусило нервувати.

День добрый. Вылет планировался в 14:30. Сначала рейс задержали до 15.10 из-за задержки команды, а потом мы долго сидели в самолете и сменили его из-за технических проблем. В конце мы прилетели в Варшаву с задержкой в 3 часа 40 минут. Опоздали на поезд домой, вынуждены бронировать отель и покупать новые билеты на автобус завтра. Нас никто не кормил и только в новом самолете дали запланированный сэндвич и воду. Мне еще веселее, потому что я беременна и это все очень меня заставило нервничать.

On 7/23/23 the plane was on the runaway seconds to take off when the pilot slammed on the breaks and turned around back to the gate. We were then told to deboard as the flight was cancelled due to mechanical issues. Delta told me that there were no other flights to New York for another 2 days so I was advised to call customer service to find another flight. After making several phone calls and being on the phone over an hour I was finally able to find a flight with an overlay of 11 hours and 40 minutes (flight# DL0219) departing on 7/24/23 back to New York.

3 of us were scheduled to fly on Sunday, July 9th from BaseI to Amsterdam for a connecting flight to Atlanta, Ga. We were forced to spend an extra night, at our expense, in Basel. We were halfway through a Viking River Cruise when this happened.

We had a flight on friday (Amsterdam to Kuala Lumpur with KLM, Kuala lumpur to Medan with Malaysia airlines). The flight to Medan was moved from saturday to sunday (by a day).

The flight started at 5:59 PM instead of 1:25PM. Also, my mom was a wheelchair passenger and for over 9 hours at the airport, she was not even asked if she wanted to use the rest room, or anything to eat. She was left sitting on the wheelchair for 9 hours, without any assistance. I would like to make the airline pay for such gross negligence, along with the delay compensation.

they said that the power engines weren’t working so we sat in the airplane with no AC for about an hour and a half. my original flight was for thursday the 20th at 9:50 am(direct) and my new flight is friday the 21st at 10:35am(layover). the airline is giving us hotel vouchers but i have been waiting for 3 hours and I haven’t been given mine yet.

16,5 hours of delay, due to the fact that they didn't warn us that they removed the flight from the schedule. It was a non-eu flight, and we want to know what we can get from this delay. We booked with KLM, but they blaim Copa Airlines for it and don't want to help us.

My first flight (KLM) was delayed which meant I missed my connecting flight (KLM) so KLM booked me onto a flight with British Airways which was also delayed.

Delayed Dubai to Amsterdam by approx 3 hours. Missed my connection in Amsterdam. Amsterdam to Glasgow flight was delayed (under an hour taking off).

In June 16 our flight from Billund to Amsterdam was delayed for two hours. When we arrived in Amsterdam. We are informed that our flight is cancelled. We need to stay in Amsterdam for the night and our next flight will be at 12 noon with Cathy Pacific.

we booked a journey through air france. granted it had a short connection but it was a valid option the airline was selling so we didnt thing it wasn't possible to make the connection. Why would it even be available to buy!!?? we missed our connection. we landed on time and a 10 min taxi to the gate. No delay was announced and the pilot/air steward even announced our connection on the plane. we missed it. they told us we should have been informed that we were "never going to make it" when we landed. this wasn't the case so we ran to baggage security, and ran to passport control where we were not allowed to be ussured through. I am 6 months pregnant travelling with a 4 year old and stroller.. and then had to run to the furthest gate away to try and make this flight, then was told we should have been told "not to bother". no care from KLM just a ticket booth with our new flight boarding passes to print out, which added on ANOTHER further connection VIA Paris. PLUS we had to stay 1 night in AMS hotel.

In addition to my flights from Nairobi and Amsterdam being delayed, my luggage was lost which I did not receive for another 3 following weeks and I had to travel to Ireland as part of my connecting flight which was not part of my journey at all, I ended up arriving at Bristol airport nearly 12 hours after I was supposed to. It was extremely inconvenient, distressing and disorganised for me. I was very disappointed.