Компенсація за затримку або скасування рейсу Wizz Air

отменили реис не сказав причину

Вылет рейса 7302 (первый 7301) должен был состоятся в 9:05, но откладывался несколько раз. В 13:56 пришла СМС, что время отложено до 13:30. Далее в 16:09, была вторая о переноса вылета на 17:45. За время ожидания дважды выдавались талоны на еду

Причину отмены рейса не сообщили, просто поставили перед фактом, что рейс отменён чуть менее чем за двое суток до вылета. В предыдущие разы причину указывали как Коронавирус. в моем последнем случае перелеты были уже возобновлены. Спустя месяц деньги вернули в полной сумме, предварительно перевели уплаченную сумму в бонусы несмотря на то что я был против, а уже, имея бонусы на счету я от них отказался и затребовал возврат уплаченных денег в полной мере!!!

По приезду в аэропорт, получил информацию что рейс отменен! билеты были куплены в обе стороны! прошла неделя с авиакомпанией не как не связался! Общие затраты составляют около 130 ево!

К посадке на самолёт не были допущены сотрудниками аэропорта; Сотрудники аэропорта утверждали, что звонил супервайзер авикомпании Wizz air и дал распоряжение не пускать в самолёт тех, кто не является гражданами Республики Молдова по причине того, что транзитный рейс Кишинёв-Москва отменён. Никаких письменных или электронных подтверждений предоставлено не было.

Отменили рейс за 5 часов до отправления

Отказ в посадке в связи с коронавирусом

Приехавши в Аеропорт, компания wizz air отменили. Свои рейсы , а своим пассажирам не сообщили, и не предоставили возможность лететь другим рейсом.

через погодні умови рейс було затримано на майже 4 години, а після оголосили про відміну рейсу

при прибутті в аеропорт, усіх зареєстрували та провели на борт літака. Через погодні умови кожної години відкладали рейс (люди в цей час перебували у літаку). Після майже 4 годин затримки рейсу, повідомили про відміну польоту.

У звязку із затримкою рейсу понад 5 годин, не встиг на наступний літак. З Катовіце до Львова змушений був добиратися автотранспортом та додатково оплачувати дорогу.

Сказали, що через техннічні неполадки необхідно здійснити посадку у Вроцлаві. Там ми прочекали близько 6 годин на наступний літак до Дортмунду

Я і моя дружина були завчасно зареєстровані на рейс через мобільний додаток WizzAir, але через затримки в роботі стійки реєстрації і здачі багажу, а також перекриття шляху до виходу до літака поліцейськими ми не змогли вчасно прийти до виходу до літака. Таких пасажирів як ми було близько 20 осіб. Працівники авіакомпанії не зробили ніяких дій, щоб затримати літак, не запропонували альтернативного рейсу, а просто розвернулись і пішли у невідомому напряму. Також представників авіакомпанії не вдалось знайти на їх робочому місці. Довелось самостійно шукати інший рейс, купувати нові квитки і летіти до пункту призначення авіакомпанією LOT через Варшаву.

Wizz air desk worker didn’t allow boarding to the plane due to the situation with the corona virus. His explanation was that in case the Holland police do not allow entry at the airport, the costs of returning the passengers will not be refunded to Wizz air. I also had a return ticket

Since for the coronavirus and my wife’s pregnancy, I can’t travel. I booked our tickets when coronavirus wasn’t so riskiness to fly. After this situation and the urging of the doctor, the best for the baby and my wife was to not travel. So, I had to cancel our flights.

Pur flight delayed over 18 hours. No one gave us a place to stay or some money, they just kicked us out. We had to take a taxi both ways that we had to pay and also find a hotel to stay the night. Don’t even mention the many hours we spent outside in the cold till we found out at what time we were about to finally fly.

no refund yet

Since May, Wizzair has not issued the refund yet

I bought a roundtrip ticket for my friend XXXXXX (first n) XXXXXX (last n) I paid a surcherge for to have flexible ticket. but due to the COVID19 problems my friend realized before departure that he could not leave. I proceded to freeze the ticket and the amount paid was credited in my Wizzair account. Now, before the deadline for the new booking expired (04-11-2020) I tried to book a new ticket but the Wizzair site doesn't allow me to use this credit. I tried a thousand timems to call Wizzair callcenter but all times the line went down and I couldn't speak. Can you do somethiung to recover this amount (€ 182,98) ?

I have been announced about the cancellation with exactly 6 hours and 6 minutes before the flight was supposed to take of. They called me to tell me about the refund procedure, but the problem was that I haven’t been notified about the cancellation in the first place. If they would have called 2 hours later, I would have been in a train to Liverpool (I am from Manchester), with a ticked that costed 4£. I have booked a flight eventually which costed 281£, because the UK is going to lockdown and I am a student who doesn’t want to get stuck here. I believe they owe me a lot.

7 hour delay

The flight couldn’t land and our flight was canceled

Flight was delay because of a fog

airport curfew

Despite the presentation of the "Cyprus Flight Pass" with the result "CLEARANCE TO FLY", which entitles me to enter the Republic of Cyprus, my family and I were not allowed to board the flight.

On Sunday, 2nd of August myself and my husband (both residents of Denmark) were supposed to travel together with my mother-in-law (resident of Ukraine) from Cyprus to Poland on a flight W6 5052. From there we had a connecting flight back to Denmark on the same day, so it was a transfer flight. However, during boarding process my mother-in-law, Larysa, was denied boarding by the Wizz Air administrator claiming that she needs a EU residence card to board the flight. According to Danish Rules, which can be found at https://politi.dk/en/coronavirus-in-denmark/travelling-in-or-out-of-denmark/persons-resident-in-banned-countries, parents of Danish residents can enter Denmark without restrictions. This does not require you to take a direct flight or have a EU residency card. According to Polish Rules, which can be found here https://www.gov.pl/web/coronavirus/travel “Poland has restored full border traffic within the internal borders of the European Union, and travellers have regained the right to free entry, exit and transit through the territory of the Republic of Poland.” Therefore, since we have been traveling within internal EU borders (from Cyprus-Poland-Denmark), there should not be a problem for Larysa to enter or transit, regardless of her passport. Furthermore, on my arrival to Poland I enquired from a polish border control officer whether Larysa has a right to enter Poland with a purpose of transit to Denmark as a parent of Danish resident and the answer was “yes, of course”. Therefore, it is safe to say that Wizz Air administrator who denied boarding to Larysa has made an error, which resulted in extra costs for us. Because of this, Larysa and my husband (he had to stay to support her since she does not speak English) had to stay in Cyprus for extra 2 days. This, in turn, resulted in many related expenses: - Rebook the flights from Cyprus to Denmark - Stay 2 more nights in Cyprus - Cover transportation and food costs We, therefore, ask Wizz Air to refund these costs for the trouble caused by this mistake.

I received an email of flight cancelation two days before the flight. In that email they said: "We regret to inform you that your flight under confirmation code FDKK7T has been cancelled. Please accept our sincere apologies for the inconvenience this change may cause." They didn't say the reason of cancelation, nor they refunded the ticket cost until now.

I booked from kiwi website and they never offered an alternative flight, and wiz because it was booked from Kiwi didnt offer any alternatives

After check in and registration of the baggage there was the delay on 30 minutes. The flight needed to be at 14;55. Then already at boarding on aircraft there was released a technical issue by the captain, so they called for another airplane that needed to come from another airport. So it was delayed on more than 4 hours. Finally we were departed at 20:30.

Originally flight W6 1245 should have been a direct flight, but now, when I checked the flight radar, somehow they managed to split it into two and there was never any information about this. We had to sit on board of the plane for 3-4 hours and we were not provided with any information from the crew or captain and the departure was at 17:26 (5:26pm) local time instead of 14:00 (2:00 pm). Then, when we finally were in the air, out of the blue the captain told us, by the way we have to stop in Norway for fuel.

Our flight was delayed for over 18 hours and we were kicked out of the airport with no place to stay. They haven’t give us even a place to stay. We had to stay outside for more than 3 hours and had to find for ourselves a place to stay. We had to pay the place and also the transportation to the place and back to the airport wich was not cheap.

Our flight was delayed for over 18 hours and we were kicked out of the airport with no place to stay. They haven’t give us even a place to stay. We had to stay outside for more than 3 hours and had to find for ourselves a place to stay. We had to pay the place and also the transportation to the place and back to the airport wich was not cheap.

Our flight was delayed for over 18 hours and we were kicked out of the airport with no place to stay. They haven’t give us even a place to stay. We had to stay outside for more than 3 hours and had to find for ourselves a place to stay. We had to pay the place and also the transportation to the place and back to the airport wich was not cheap.

I canceled the flight because of the Covid-19. I’m in pregnant and I was afraid to travel.

I canceled the flight because of the COVID-19. My wife is in pregnant and we were afraid because if this. I paid 235 and I kindly requested for a voucher or refund.

The flight was cancelled and we were informed about at the airport, less than 20 minutes before the time of flight. Also nobody told why did this happen, there were no one to explain the passengers about why is it cancelled and the alternatives were offered only with the application “kiwi travel” I traveled with.

1) Lack of adequate reaction and respect of protocol in case of delay I`d like to express serious complain in regards of lack of adequate reaction and respect of protocol in case of delay. It`s understandable that delay could accrue, but reaction of the team at Sofia Airport was totally unacceptable! Having in mind that due to Covid restrictions in Sofia we were supposed to wear masks at the Terminal, we were kept without any kind of refreshment at the Airport. Children, elderly people and all passengers were kept locked at the terminal without having a chance to get a sip of water. All stores and free shops were closed, so we were not having a chance to even buy water or anything else. Air-condition system and acclimatization at the terminal (old building) were not good enough, so we were kept with the masks, hardly able to breathe and not having a chance to drink even water! Totally not acceptable and lack of any kind of adequate reaction nor information! At one point after complain to the team, more than 2 hours waiting they announced that will give us refreshment, but same was given to the passengers after departure on board of the aircraft. 2) Reimbursement of additional, unexpected costs for transfer from Airport to Home, CHF 200 Due to late arrival of the flight in Basel we were not able to utilize Public Transport and had no other choice, but arrange late night transfer from Basel airport to Zurich which cost additional CHF 200 to our family. Please advise what is the procedure those costs to be reimbursed? We can present you copy of the Invoice in case needed.

I canceled my flight because of the COVID-19 and because I’m pregnant I was afraid, so I cancelled the flight by my self.

We were refused birding because we did not have a COVID test (which was extremely not clear during the booking process). We were told to fill a visa Covid for Cyprus which was approved but nothing clear to have a test before hand. Changing the flight has a 80€ penalty fee for both of us which is much more expensive then booking another flight.

The initial flight was planed for 11 of August but the company changed for 10 of august.We accept the change in the first stage but because of our jobs we was unable to flight on 10 of August.When we try to change the flight for a different date they ask us for a fee of 40 pounds per passenger which is more than what we pay for tickets.

Booked this flight on 08.08.20, was delayed 24 hours. Wasn t able to enter Budapest anymore, had to lose the money for ticket and lost money on hotel reservation and I had to buy a bus ticket.

We incurred more costs as we had to take a flight from Denmark (additional 100 EURO)

I had to take the car instead and thereof had a lot of extra costs (bridge ticket Sweden-Denmark and ferry ticket Denmark-Germany plus petrol costs)

Flight was delayed. It was supposed to take off 21:05 27/07/2020 instead it took off at 01:00 28/07/2020

I asked for my refund but unfortunately the bank transfer has not arrived yet. The price of the flight was 129.70€

Technical issues, first delay 1h after up to 4h

We came to the Eindhoven airport at 1pm, our flight was scheduled at 2.45pm. First they changed the time to 3, then 4, 4.15, till 5 and 6 pm. We contacted them the company stuff and they said, they don’t know the reason of delay. They provided us with 4 euro coupons for food and told us they take no responsibility for the delay. We had next flight from Milan to Lisbon at 6.55pm. With the same company wizzair. Obviously, we would have missed it. We called the company and they said literally “we don’t care, buy another ticket. This is your fault you bought 2 tickets to 2 different destinations”. We were shocked, I started crying because I was never treated like that. We had to leave the airport with other passengers, because the flight departure time was changed again and the crew didn’t know what to do at all. The guy from the crew said he is sorry, but he doesn’t know anything about the flight. He is only responsible for giving vouchers. On Internet I found thousands negative reviews. I didn’t want to believe it might happen to me. But it did. I demand full compensation. Thank you

My flight was cancelled on the 7th June 2018 on the route Charleroi Budapest. We were not at all notified in advance, we already checked in and then suddenly they told us that our flight wouldn’t take off. In the meantime all other flights were leaving the airport and also there were no issues in Budapest. I could only arrive a week later as the flights the following days were full. Later I contacted Wizzair but they wouldn’t refund me and said it was the weather conditions the problem - which not true.

When I have tried to check-in in the airport, they said because of COVID-19 you could not enter the Tuzla!

I did not receive the money for my canceled flight from Bucharest to Malaga . The flight canceled because of Covid-19