Відшкодування та компенсація Wizz Air за скасування рейсу або затримку рейсу

We are worried for such unprecedented event that occured. Such delay, 5 hours, is a very problematic situation because we had a very important meeting tonight and the delay is giving us a completely shock.

Не пустили на рейс по причине что лишняя сумка, я хотела оставить её, но все равно не пустили. Нас было двое человек. Не пустили двоих. Билеты покупали по 13 евро, но новые стоят по 100 евро на человека. Потеряли не только деньги, но летели на соревнования, и не смогли на них попасть, большой моральный ущерб :(

I booked a flight for two for 09/02 from Bologna to Sofia via Wizz Air. Today 02/02 i recieved an SMS that my flight is delayed. Turns out they annuled my 09/02 flight and have put me on a 02/02 flight, a week early. They have notified me by email on 11/01, but it was in spam. So now my new tickets are for 180 euro, instead of 30. Can someone please contact me and tell me if I'am eligible for compensation?

Прибыли в аэропорт с ребенком. Прошли все регистрации и пропускные пункты. Ожидали посадки, которая задержалась на 2 часа. Объявления по поводу отмены рейса не было. Появилось уведомление на сайте авиакомпании о том, что рейс отменен. Было предложено заменить билет на следующий рейс этой же компанией через 3 дня

My flight was scheduled to leave Gatwick at 15:10 but was delayed until 19:40 We were supposed to land in Athens at 22:30 but landed at 01:40am The airline provided no care other than to keep apologise for the delay! I am an older woman travelling alone The public transport in Athens does not run after midnight and taxis charge double. I had to pay 90 euros for my ride As I was alone and it was very late at night, it caused me great stress and anxiety

My original flight was supposed to leave at 17:10 but I received a text message from my booking company to inform me flight was delayed until 19:40. We finally boarded the flight around 22:00 and sat on tarmac. The crew kept apologising but that was it! There was no care provided Athens public transportation does not run after midnight and taxis charge double. The original flight was supposed to land 10:30pm but the delayed flight landed at 01:30 am I am an older woman travelling on my own I had to use a taxi, which cost 90 euros. The stress and anxiety of having to sort out transportation on arrival was too much for me!

Boarding was delayed by about 3 hours and then we had to wait inside the plane for almost one hour for take of approval

We had to change planes and because of the late hour arriving in Liverpool, there was very limited staff and had another long wait just to disembark.

Прибыли в аеропорт в 18:00 (так как check-in был по первому времени вылета) 03.09.2023. Рейс должен был быть в 20:20 03.09, потом перенесли в 22:05, 22:20, 23:05, 00:05, а вылетели в 13:00 04.09. Авиакомпания сообщала только о переносе вылета в смс и по микрофону. Прождали 5 часов в аеропорту и за 40 минут до вылета в 00:05 сообщили, что рейс переносится на завтрашний день. Так как мы из Риги, поэтому поехали ночью домой на такси. Сказали сохранить чеки на такси, что и сделали. Неудобства: 1. Мы потеряли сутки из оплаченного тура 2. Пришлось по новому планировать свой маршрут и людям (которые были из разных стран), пришлось подстраиваться под наше прибытие не по расписанию.

Рейс был запланирован Рига- Кутаиси.3.09 в 20:20. Затем сменили айропорт на Тбилиси. Рейс меняли несколько раз и в итоге перенесли на 12 дня 4.09. В айропорт просили явиться за 2 часа до первоначальной регистрации. Я провела время в аэропорту с 18:30 до 22 примерно и нас отправили домой ждать 12 часов дня. Я потратила снова деньги на такси и туда и обратно.

The flight took off 2 hours late and was then diverted to Budapest to change crew

Hi I was book tickets for 320€ including priority and seats also 20 kg baggage . The reason they didn’t get me on the plane was because they give my seat to someone else. This was very rude from Wizz air because I used this company a lot. Also the delay cost me a lot money and stress also losses money from work . Didn’t sleep at all . I’m really disappointed from this at the moment.

The flight was delayed by 3 hours because the plane wasn't ready. Then once the plane was ready there were further issues with the plane which meant we had to wait for another plane. The eventual delay was 5 hours. We were not provided we any food or drink despite the 5 hour delay.

Denied boarding because of overbooked flight. Had to use a different airline to arrive at my destination. Received compensation but not a refund

З Польщі автобусом мала дістатись до України. Рейс затримали на 5 годин, змушена була шукати житло і залишитись на ночівлю в Польщі

We find out the flight was cancelled at the boarding gate. No explanation given, we were directed through passport control and told we had no flight that day. We were offered one night at a hotel, but no one communicated with us again from Wizz air. At the airport we were shouted and insulted by the airline staff for asking where the shuttle departing to the hotel was leaving from. We have lost out tickets, had to buy new flights, we paid an extra night at the hotel in order to take our flight, had to spend money on restaurants, lost our car rental in France and paid another 500 to get a car upon arrival. In total we have lost over 2000 pounds as a result of the disruption. We want a refund and a compensation for the apaĺling treatment received by wizz air staff.

Das Flugzeug musste auf Wunsch der WizzAir-Unternehmenszentrale einen weiteren Flug von Athen nach Kutaisi und zurück nehmen

Auf dem Weg zum Flughafen wird Ihnen die Stornierung vier Stunden vor Abflug mitgeteilt. Wir entschieden uns für den Flug von Gatwick mit Wizz am nächsten Tag und arrangierten den Transport nach Gatwick. Wir waren im Flughafenhotel in Gatwick untergebracht, wurden aber von den Buchungsagenturen enttäuscht, da das Hotel ausgebucht war. Die Nacht verbrachten wir am Terminal. Der Flug sollte um 14:40 Uhr starten, hatte Verspätung bis 17:00 Uhr, startete schließlich um 17:45 Uhr und kam um 23:55 Uhr in Larnaca an. Zu diesem Zeitpunkt war der Grund für die Annullierung unklar, aber man ging davon aus, dass die Flugsicherung das Problem war. Die einzige Hilfe seitens Wizzair war der telefonische Transfer zum Gatwick-Flug. Mir wurde geraten, Transport und Hotel selbst zu organisieren und die Kosten später geltend zu machen

Рейс скасували, а наступного дня відновили. Мені потрібно було прийти в офіс у понеділок, і я втратив день роботи в офісі.

2 adults and 2 children travelled and flight delayed from 24/08/23 @ 17:55 until 25/08/23 @ 12:20 but late again until 13:20. Had to take taxi from Krakow Airport to relations in Krakow and taxi back to Airport on 25/08. Receipts available. My wife missed her days work on the 25th. Isn’t there compensation and EU/IAAtA regulations?

I went to the airport at the normal Hour I was meant to check in but the flight kept delaying. Was meant to take off at 22:00 but it actually took off at 2:30. It was an overbooked flight and I had to push hard to grab a seat even though I hS paid the ticket

Я купил билеты через интернет через сайт eDreams 16.08.2023 для своей семьи за 1467 PLN : номер бронирования XX. Сделал Сheck in онлайн, получил на почту электронные билеты. По прибытию в аэропорт сотрудники аэропорта не обнаружили их в базе и отказали в посадке. Пришлось покупать по месту новые билеты за 3278 PLN

Wizz air delayed my flight and gave me a flight the following day at 2:30am . I have two children aged 2 and 6 and was travelling by myself and this time would have made it extremely difficult to travel with two children. I specifically booked the original flight time at 8am so that it would be manageable with two young children. Additionally they stated that there could be further delays with the new flight too.

They cancelled 2 hours before flight, no one was there to offer help or support. They told us we need to rebook ourselves and sort out our own accommodation and that we weren’t getting our money back

I had a flight to go to Faro the 16th of august at 8am, when I wake up around 5 am to go to the airport I checked my email and I find out that my flight was cancelled (with no reason) they were offering to me the 120% of the money back or a new flight, I had to go to faro so I choose the 2nd option but there was no flights to go to faro the same day so I had to take the next flight that it was the day after. So I had a whole day lost because of them. All my schedule had to change, I missed some activities I had planned to do and of course a whole day of holidays that never gonna have back.

Air traffic control issues led to the flight being cancelled 30 minutes before boarding. Very little information was given on what to do and next steps. All other flights until the end of the week were booked so we have ended up booking a 30 hour coach to get back. We finally arrived at our hotel at 10:25pm after waiting for almost 3 hours to find out what was happening. When we got the hotel we got dinner but have since been told other meals are not available to us despite up staying for multiple days. I will be arriving at my designation 3 days late. It has inconvenienced me through having to book a new bus journey, being on a 30 hour bus and having to spend money on transportation, food and clean clothes. I am also missing 3 days of work due to this.

When we arrived at Tel Aviv airport we were informed that the flight to Krakow had been cancelled.

я з дружиною повинні були прибути до Варшави о 23:10 , а ми тоді вилітіли тільки в 1:43 . рейс був затриманий мацже на 5 годин(без 7хвилин) авіакомпанія написала повідомлення про зміни рейсу, коли ми вже були в аеропорті. Та після того рейс переносили ще кілька разів, на годину , дві, три і т.д. авіакомпанія надала купон на 4 евро, за які можна було купити в терміналі хіба що воду, або каву. ми тоді були злі та голодні. вода закінчилася, в аіропорті позакривалися магазини. А ми все ще чекали на наш рейс. Стало прохолодно, а у нас навіть не було теплих речей. моя дружина замерзла. у день прибуття нам обом треба було йти на роботу, і якби ми прилетіли вчасно , до опівночі, то проблем би не було. Але ми потрапили до дому ближче до 5 години ранку, і були вимотані очікуванням. тож змушені були звонити на роботу, та попередити що не зможемо прийти. Короче кажучі, все пішло нє по плану.

Our flight was delayed 18hrs. We lost our dental appointment and also lost money on coach bus. We had to rearrange everything when we arrived at Tirana Airport. Total has cost us £450

After waiting for over 8 hours, going in the airplane, the pilot gave us a short ride then returned us to the airport and said that the flight is cancelled.

Flight was delayed, no reason given. Flight was checked in then different plane, seats changed and my family were split up. Had to pay more for my taxi as the website was not updating real time

We head that it was due to some huge fire in Greece and that’s why the plane which was supposed to come and pick us up from DMM airport to LCA, was delayed 24 Hrs !

The flight was meant to depart on 16th August at 9:15 PM, but it departed on 17th August at 7:45 AM. So it was delayed more than 10 hours.