Компенсація за затримку рейсу та відміна рейсу Wizz Air UK

Меня вообще никто не предупредил об отмене рейса!

I had a insurance policy caverd but they never returned my money even I had insurance they totally ignored me!

Flight cancellation due to Covid 19 and no money refund what so ever until now!

Delayed for hours

Hello! Could you assist me,please. I have booked a flight from London to Sofia. I have purchased and done full insurance for cancelation when I was buying the ticket.I decided to cancel the ticket and asked for full refund as it says in the police,however from the company refused to refund me back any money because the flight wasn't canceled. Please redirect me to whoever can help me. I have used your service before and I am very happy from you. Sue them for at least 1000€ compensation! I will give you 50% instead of 30% if do so ! Thank you very much in advance! Best Regards Bobby

My flight was canceled and, although I have been asking for a refund for 2 months, no one pays attention to me

Hello.we flight with wizz air company on 13.12.2019 Luton-Suceava route. Before landing, they said they don’t have visibility to land because of the weather but they would wait a little longer if they could not land they have to go on Iasi or Cluj airport . they flight an hour while in care they did not announce anything and at the landing they said that we are on Cluj airport The other passengers started to group and take taxis. I waited until I found a taxi with a 1.10 year old child at 11:00 pm and I paid € 250 to go to the destination. The wizz air company did not offer anything ,like hotel until morning or busses to reach the destination.

Flight Delay Wizz air below is my emails to wizzair. One of our friends was on the same flight, she has used similar service to yours and got money back. email #1 Dear WizzAir, we had a terrible night yesterday and unfortunately the trip with your airline will remain in our memories as one of the worst ever. We came the the airport drop our gate and started the process of boarding as it should be. But than the nightmare has started. I have been traveling with my wife and 2 small children. From 17:00 to 22:00: 1. we were board but never moved to the aircraft 2. we were asked to comeback later 3. come to gate 4 come back later 5. finally we were board on the airplane, to be informed that crews are out of hours and we had to leave the airplane 6. wait in a queue to be inform to go from gate 22 to gate 6 where we supposed to get vouchers for drinks 7. waited at gate 6 "for wizzair rep to bring vouchers in 5 minutes", never happened and we were misled multiple time. we thought you "were playing on time" 8 sent back to gate 22 and eventually after 5 hours to be placed on the airplane and take off It was a nightmare for me and my family. We were all tired and we had to take day off to recover from the experience. Based on the EU regulations I would like to claim the full eligible refund for me and the remaining members of my family: Piotr Byrski Can you please advise if you have all documentation in place to proceed the claim? regards Piotr email#2 Good evening, thank you for your email and negative feedback. Unfortunately, I was hopping that you will be in a position to look after your customer. I can see that it is not the first time that you have had an incidents with birds, and you have had your lawyers on the case to create a great statement that you are not obliged to pay customers anything. Before I will forward this case to my lawyers, can you please provide me with the log of the event. I could see that technicians were on location and were working on the engine and were cleaning the issue. The time log as per my notes was as follow: -17:00 airplane has arrive on location 17:00 -17:20 we were checked in pass the boarding desk and were awaiting boarding -17:44 we were advised that airplane has got an issue and engineers are checking, new boarding time 18:30 confirmed with -18:30 no information given, people being send back and forth with no information -19:15 - it looks like issue with the engine is resolved, some additional work is being carried over End issue with bird strike, clock starts with new issue 20:15 we were told that we will board an airplane -around 21:00 we have board the airplane ###1 hr 45 minutes delay because of bad organisation of wizzair#### -21:07 we have been told that crews hours are ###1hr 52 minutes delay because of bad organisation of wizzair#### 22:17 after number of being sent back and forth through your customer service, being promised that we will receive some drinks and voucher for food we have been board on the airplane again. As mentioned in my initial email we were one of few families with small children being not treated correctly... 3 hours 2 minutes delay because of bad organisation of wizzair 22:49- airplane departure 3 hours 34 minutes delay because of bad organisation of wizzair 01:03 airplane lands in Stavanger ###5 hours 8 minutes delay less 2 hours for bird strike 3 hours 08 minutes delay because of bad organisation of wizzair. This log of event is based on my observation, if it is incorrect please provide me with the official log from the London Lutton airport officials, where the log of all the events is listed, to proof me incorrect. As mentioned earlier, I am awaiting your positive feedback. If negative I am expecting the log from airport officials. I will consider together with other passengers of that flight file a case against Wizzair. regards Piotr

I recieved an email today , which is 4 days until our flight saying that the flight was cancelled and I could either have the ticket price refunded into my bank or have them added as credit to my wizz account

The flight was delay by 2 hours and then diverted to another city. Then been transferredto to Suceava Airport with bus

We left london with 2 hours delay and been diverted to another city and from there gone to Suceava airport with bus

I waited for 3 hours at the terminal, it was planned to depart on 2 o-cloclk, but we took of on 5. They even haven't changed their schedule of when they departed and when they have arrived in Tirana. They were pushing the depart time hour by hour which was really frustrating.