Norwegian Air Shuttle vs Ryanair: Which airline is better?

The airline later refused reimbursement on the basis that the verbal assurance was not provided in writing, despite no assistance having been offered at the airport.

airline's ground handling partner behaved unprofessionally - essentially telling us we were out of luck and should purchase new tickets for the next available flight two days later at three times the original price

Back at the Ryanair desk they offered us no care, no replacement flight and no compensation. Only thing that they offered was to change the flight for €100 per passengers per flight still no admitting its their fault we were unfairly denied boarding We didn’t accept it as we had connections flight to catch from London to Katowice on the same day. My husband contacted customer service via phone but customer support Zuzzana said she cannot do anything there and we have to file the complaint after we pay.

Pilot of Ryanair refused to flight during windy weather , but all other pilots agreed to flight in this day . My kids and me wait for the flight almost 6 hours on the London Stansted airport

They made us wait until the closing of the gate without making any effort to board us and then directed us to the customer service area of Ryanair to book another flight in the afternoon. We lodged a complaint with the manager at the Ryanair customer service desk and they redirected us to a form online saying that in this case we had no rights to compensation or to book us onto a different flight. I told them that This was a serious breach of customer’s right.

I was absent from business meeting in Athena , I was nearly lost my job , all other airlines , I tarvelled before , I had never make check in , for Egyptair , UAE , KSA , Oman , british airlines I am new i travlling with ryanair , and it's the worst I've ever flied with.