Meet the AirAdvisor Team

Executive Team

Our Executive Team brings together leaders from across legal, product, technology, content, and communications. They set AirAdvisor’s strategic direction and oversee how our services are built, communicated, and delivered, ensuring consistent standards and a reliable experience for passengers at every stage.

The Legal Team

Our legal team brings extensive cross-border experience to every claim, guiding passengers through the process with clarity and confidence. They handle cases under EU261, UK261, the Montreal Convention, U.S. Department of Transportation rules, and passenger rights regulations in many other countries. This breadth of experience means they know when a case can be resolved efficiently through negotiation and when escalation is necessary. All team members are fully trained and GDPR certified, ensuring personal data is handled securely at every stage.

Notable Achievements

• 2018
  AirAdvisor actively lobbied for the adoption and stronger enforcement of EU air passenger rights frameworks in Eastern Europe, supporting the extension of passenger protections in markets where enforcement had historically been weak.
• 2019
  AirAdvisor was selected as one of the Top 24 Best Startups backed by the MassChallenge Accelerator in Providence, Rhode Island. During the same year, the company won two additional startup competitions, expanded its network of legal partners, and began serving passengers in 10 languages, marking a major step in its international growth.
• Airline insolvency and bankruptcy cases
  AirAdvisor has represented several thousand passengers affected by airline insolvencies and liquidations, helping clients pursue compensation in situations where recovery is often considered unlikely. To date, the company has handled claims connected to more than 10 airline insolvency and bankruptcy proceedings across Europe, securing payouts for passengers despite the legal and financial challenges involved in these cases.
• Advocacy for passenger rights
  AirAdvisor has actively opposed proposals that would weaken existing passenger protections. The company launched an e-petition aimed at preventing revisions that would dilute EU air passenger rights, while also supporting initiatives to modernise EU261 by adjusting compensation amounts to reflect inflation and current travel realities.

The Editorial Team

Our Editorial Team plays a central role in how AirAdvisor explains and applies passenger rights. Working across multiple languages and in close collaboration with our legal professionals, they turn complex aviation regulations into clear, accurate guidance travellers can rely on.

With strong expertise in research, content strategy, consumer rights, and international air passenger law, the team tracks regulatory changes, interprets new rulings, and localises updates for different regions. From EU261 and UK261 protections to baggage compensation and airline policy changes, their work helps travellers understand their rights and take informed action with confidence.

The Operations & Support Team

Behind every successful claim is a team ensuring AirAdvisor runs smoothly day to day. Our Operations, Marketing, and Analytics specialists work closely together to deliver an efficient and supportive experience, from a passenger’s first interaction through to the final outcome.

This team focuses on refining internal processes, strengthening communication, and making each step of the claims journey clear and straightforward. By analysing trends, monitoring performance, and continuously improving how we work, they help ensure AirAdvisor remains responsive to passenger needs and consistent in the quality of service we provide.

All team members have consented to having their information displayed on this page.

What’s New at AirAdvisor

Recent announcements and updates from across AirAdvisor, from new partnerships and milestones to media features and advocacy work in passenger rights.

• 04.11.2026
• 1 minutes read

AirAdvisor Launches flightstatus.io

AirAdvisor has launched flightstatus.io, a free website for checking the live status of any flight. Passengers can see whether their flight is on time and...

• 02.07.2026
• 1 minutes read

AirAdvisor at the 13th Air Law Conference in Rome

More than 500 aviation professionals from over 40 countries gathered in Rome this June to debate where air travel is heading and AirAdvisor was in...

• 29.06.2026
• 2 minutes read

AirAdvisor lands a major win against Lufthansa

AirAdvisor has won a compensation claim against Lufthansa in which the airline tried, and failed, to have the case thrown out on a six-month time...

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