We put passengers first. That's why we operate on a no-win, no-fee basis to give you the justice you deserve without the stress, risk, or exorbitant fees.
We only get paid if you do
- AirAdvisor takes a 30% success fee for claims resolved without having to go to court
- VAT is included in the fee, so there are no additional or hidden costs
- We have a risk-free guarantee. If you don’t get compensated by the airline, the service is completely free.
More affordable & efficient than other services
Based on our pricing comparison research, our claim service is at least 14.3% less expensive than our competition. This means that a family can save around £130 / €150 per claim*.
Understanding our fee structure
Transparency is everything, and it’s important that you understand how our fee structure works in practice. So, below are a few scenarios based on EU261 compensation and how much you’ll actually take home once the 30% success fee (including VAT) is applied.
GBP |
| Airline Compensation | AirAdvisor’s Fee (30%) | Your Compensation Total |
| £520 | £156 | £364 |
| £420 | £126 | £294 |
| £350 | £105 | £245 |
| £260 | £78 | £182 |
| £220 | £66 | £154 |
EUR |
| Airline Compensation | AirAdvisor’s Fee (30%) | Your Compensation Total |
| €600 | €180 | €420 |
| €500 | €150 | €350 |
| €400 | €120 | €280 |
| €300 | €90 | €210 |
| €250 | €75 | €175 |
How our fees compare to the competition
If you have a family of 4 and your claim is £520 / €600 per person plus £520 / €600 in additional costs, your total compensation amount will be £2,600 / €3,000. Other services charge higher service fees, but with AirAdvisor, you can save up to £130 / €150** per family.
Additional benefits of choosing AirAdvisor
We believe in fairness and a passenger-first approach. That’s why we offer these extra perks as part of our service.
- A 14-Day Cooling-Off Period: In keeping with EU consumer laws, you can cancel the service within 14 days of filing a claim.
- Help with Additional Expenses: If you spend extra money on essentials as a result of your flight disruption, like meals, hotel lodging, alternative flight etc. we’ll help you recover these expenses whenever it’s legally possible to do so.
- Zero Hidden Fees: We do everything possible to help you understand our fee structure from the start. So, no hidden or surprise fees - ever.
AirAdvisor’s Cost Coverage Guarantee
When we say risk-free, we mean it. In fact, we absorb all the associated costs related to your case, regardless of whether it ends up in court, including:
- Court costs and state duties
- Official document preparation, processing, and notary fees
- Lawyer fees, if necessary
- Bailiffs fees for enforcement of the court decision(s), in case an airline fails to pay after court decision is obtained.
- Personal data protection insurance up to $1 million USD
- Cyber insurance so your documents and data are protected
**Savings based on AirAdvisor’s internal 2025 pricing analysis, which compared standard success fee rates and average customer payouts across major EU-based airline claim services. Actual savings may vary depending on individual claim circumstances.
**This figure is based on a family of 4 where each can claim €600 per person and a total of €600 of extra expenses combined.
AirAdvisor's Fee (Includes Taxes + VAT)
