About us
AirAdvisor - Claims Management Company
AirAdvisor is a claims management company. We fight for air passenger rights in cases of flight disruptions all over the world. Our mission is to ensure that air passengers are fairly compensated for the inconvenience and frustration caused by delays, cancellations, or overbooking.
It is unfair for airlines to deny compensation to passengers for flight disruptions, when the average pay of an airline’s CEO is almost EUR 2.8 million. We are here to help you stand up for your passenger rights. Travel should be comfortable and everyone should be treated fairly.
We simplify the process of getting compensation from airlines for those who lack the time, energy, or resources to do so themselves. With legal partners in various countries, we represent clients in courts and advocate for their passenger rights before civil aviation authorities. Our team lobbies for improved regulations to achieve better protections of consumer air passenger rights.
History
We have been helping passengers since 2017
AirAdvisor Founded
AirAdvisor was the first service, which started from Ukraine and quickly progressed to serve 5 countries: Ukraine, Poland, Romania, Russia, UK. Year when we had first victories and first lost cases.
Year when AirAdvisor received first recognition at national media, TV, radio outlets and continued to expand the reach by adding Czech and German languages. AirAdvisor lobbied for adoption of EU passenger rights in East Europe.
AirAdvisor was selected as Top 24 best started by MassChallenge Accelerator in Providence, Rhode Island, USA. AirAdvisor has also won two other startup competitions. AirAdvisor has also expanded its legal partners and started serving clients in 10 languages.
AirAdvisor has improved its quality of services during adverse times of Covid. In 2022 AirAdvisor reached 100,000 clients landmark. During Covid AirAdvisor represented more than a few thousand passengers in a few airlines’ insolvency and liquidation proceedings in different countries.
In 2017 AirAdvisor had an early start and has steadily developed since then. We have been growing organically, taking market share through hard work and focus on customer satisfaction. We are focused on keeping our costs low to ensure we can keep our historic pricing and continue providing the best value on the market to our clients.
CEO of AirAdvisor Anton Radchenko and his family were wrongfully denied boarding by Lufthansa, leaving them stranded at Frankfurt Airport without assistance from the airline. Their wedding anniversary plans were ruined, and even as a lawyer, Mr. Radchenko struggled to claim compensation. This experience inspired him to create an efficient online service to help others in similar situations.
Our values
We believe you deserve to know what values our team has. Our CEO got inspired by wisdom of Mr. Warren Buffet, who once famously said
You’re looking for three things, generally, in a person - Intelligence, energy, and integrity.
We believe life is too short to spend it with people who lack any of the above, so we try our best to live by the above core values.
Meet the founder
Anton Radchenko is a licensed attorney with over 12 years of experience in international and aviation law, including contracting with the US government on various projects. He has worked for a top-tier law firm in Europe and served as VP of Legal and Corporate Affairs for a group of aviation companies in the Middle East.
Mr. Radchenko is a Fulbright alumnus and holds a Master's Degree in International Law from the University of Iowa College of Law. In his free time, he enjoys traveling, fishing, skiing, and spending time with his family.
Meet the Core Team
Our approach
Our approach is to provide an affordable yet efficient option for every passenger to claim compensation from airlines through the lowest pricing structure based on No-Win, No-Fee.
We work to leverage the power of IT solutions to make claims management processes more efficient to achieve our mission.
Careers
Find your dream job
At AirAdvisor we welcome dynamic and results driven people who are passionate about traveling and helping other people. We really care about our values and hope to find candidates with the right fit. If you share our passion and see a position that sparks your interest, please apply.
Come help us grow a global, remote-first company to create value for our international clients from more than 50 countries.
Total Giveback Donations
$4,100
Latest donations made:
Awards
Since our start, AirAdvisor has been achieved few milestones and recognition:
MassChallenge
Top 24 best startups backed by MassChallenge Accelerator, Rhode Island, USA in 2019
Mango Techsurance
Awarded Unicorn for best startup potential in 2018.
