EU261 Compensation under Regulation 261/2004
What is EU Regulation 261/2004? Regulation EC 261/2004 is a set of rules that protects air passenger rights. It went into practice on 17 February...
EU261 Compensation under Regulation 261/2004Air Passenger Rights: Simplified Guides
UK 261 Compensation
Travelling by air is one of the fastest and most convenient ways to travel, but it can also be frustrating when your flight is delayed...
UK 261 Compensation
Canada’s Air Passenger Rights Law Explained
Air travel doesn't always go to plan. A delayed flight, last-minute cancellation, or lost luggage can quickly turn a smooth journey into a stressful ordeal....
Canada’s Air Passenger Rights Law Explained
Montreal Convention
Have you ever wondered about your passenger rights when you’re flying internationally? The Montreal Convention is a treaty that covers countless international passengers each year. While...
Montreal Convention
Warsaw Convention
What are your international passenger rights Every day approximately 400 flights1 travel between the U.S. and Europe, with countless other flights traveling between countries around...
Warsaw Convention
Amended Package Travel Directive (EU) 2015/2302
In the last quarter of 2023, over 132 million travelers bought some form of travel package and the numbers are only expected to grow. If...
Amended Package Travel Directive (EU) 2015/2302
SHY Passenger Regulation Explained: Turkey’s Air Passenger Rights Law
If you're flying to or from Turkey and your flight gets cancelled or delayed, you might be covered by Turkey's passenger rights law called SHY....
SHY Passenger Regulation Explained: Turkey’s Air Passenger Rights Law
Bumped Flight Compensation
What Does It Mean to Be Bumped To start, it’s important to understand what we mean by a ‘bumped flight’. Basically, it means you’ve been...
Bumped Flight Compensation
Missed Connection Compensation
What is a Missed Connecting Flight A missed connection is a situation where you don’t make one or more flights in the course of a...
Missed Connection Compensation
Flight Refunds
Key Takeaways You’re legally entitled to a refund if your flight’s cancelled, delayed by 5+ hours, or you’re denied boarding under UK261 / EU261. Refunds...
Flight Refunds
Diverted Flight Compensation
What It Means When Your Plane is Diverted A flight diversion happens when your plane has to land somewhere other than the intended destination airport....
Diverted Flight Compensation
Flight Downgrade Compensation
What is an Involuntary Downgrade An involuntary downgrade is a situation where the airline reassigns someone in a higher cabin class to a lower one...
Flight Downgrade Compensation
Delayed, Lost or Damaged Baggage Compensation in the EU
Baggage problems are always frustrating, but the good news is that you’re covered by EU Law that has comprehensive regulations safeguarding air passengers. In October...
Delayed, Lost or Damaged Baggage Compensation in the EU
Mishandled Wheelchairs and Mobility Aids
Being an air passenger is stressful enough at the best of times, but when your checked baggage is lost or damaged, it can feel like...
Mishandled Wheelchairs and Mobility Aids
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