AirAdvisor Reviews: What Passengers Are Saying

Since 2017, we’ve helped over 620,000 passengers claim the airline compensation they were owed. But for us, it’s never just about winning cases. We also pride ourselves on making the entire process as simple, stress-free, and as transparent as possible.

Our customers consistently highlight three things they value most about AirAdvisor:

Fair and low fees that ensure compensation stays where it belongs . . . with you.
€1M insurance coverage through our private protection policy, giving you peace of mind through every step of the claims process.
Trustworthy handling of personal data, with every team member fully trained and certified in GDPR compliance.

These are the foundations of the service we deliver. They set us apart, and they’re why passengers worldwide trust us with their claims.

But you don’t have to take our word for it! Explore the reviews and see what travellers around the globe have to say about their experience with AirAdvisor.

AirAdvisor is Rated 'Excellent' 4.6 Based on 28,036 Reviews

Nicholas Mead

Verified Customer

Great end to end experience. Somewhat misleading information. Initial payout was communicated 600, and at the end way different. Maybe a bit more transparency on the process of collecting the right information to communicate more accurately.

6 days ago

Gingcong Si

Verified Customer

Very satisfied with Airadvisor. Beginning was I not too believed this website, Only try it. Now I trust them efficiency work and help customers.

1 week ago

Patricia Vicente

Verified Customer

Before i could not upload my documents, but the team is being very helpful in finding a way to solve ir and get the necessary information to go ahead. Thanks

1 week ago

Francisco Nunes

Verified Customer

Before i could not upload my documents, but the team is being very helpful in finding a way to solve ir and get the necessary information to go ahead. Thanks

1 week ago

Viorel Lefter

Verified Customer

We worked very well with Natalia. The whole process was very fast from making the claim until the payment. During the process we were constantly informed about the steps that were accomplished on our behalf. We felt supported and valued as clients. We are very happy for the results and want to thank Natalia and her team for their outstanding work. Although we hope to never need their services again, we strongly recommend them.

1 week ago

Beyond thousands of reviews, here's why AirAdvisor is worth your attention:

Expertise at the Helm: Our founder, Anton Radchenko, is a licensed US attorney with a solid track record spanning over 12 years, emphasising our deep-rooted expertise in the field. You can verify his professional credentials with registration number 5078464.
Reputable Affiliations: There's more to AirAdvisor than just being another name in the industry. Our noteworthy affiliations underscore our credibility and commitment to excellence in air passenger rights.

Guaranteed Client Security: We offer Professional Liability Insurance of 1 million USD, reinforced with cyber insurance. We prioritise the protection of our clients, covering both service and financial risks.

Michael John

"After a 4.5-hour delay in Malaga with my family, we were left frustrated with no communication or support from the airline. That's when I stumbled upon the EU compensation law. Turning to AirAdvisor, we submitted our claim and hoped for the best.

Their entire process was surprisingly straightforward. We didn't have to engage beyond the initial application, yet a few months later, our compensation showed up in our bank account. Their service fee? More affordable than many others I've seen. The convenience and seamless experience made it all worth it. Given our experience, I'd wholeheartedly recommend AirAdvisor."

(UK)

Octavian Paul Chivulescu

"I remember being at the airport when another firm tried to woo me. Their fees? A whopping 50% plus VAT of my Wizz Air compensation! I wasn’t about to agree to that. A quick online search led me to AirAdvisor. Their commission was far more reasonable. To my surprise, soon after, €277 appeared in my account. AirAdvisor truly deserves a recommendation."

(Romania)

Jorge Alberto Games Gutierres

"I had a claim against KLM. From the very start, AirAdvisor was right there with me. They kept me informed every step of the way, making the entire process feel so personal and attentive. I can’t thank AirAdvisor enough for their supportive role in my compensation claim journey."

(Spain)

Gabrielle Dufort

"I stumbled upon AirAdvisor by chance, and I'm so glad I did. Everything progressed so fast, and I was kept in the loop at all times. Within a month, everything was settled. My only wish? That I had kept evidence of my past delays. But for now, a big thank you to AirAdvisor for their professionalism."

(France)

Ulrich Schaeffer

"After a flight cancellation, I couldn’t really grasp Eurowings' explanation. It felt more like an excuse. But amidst all this, AirAdvisor stepped in. Even though the compensation wasn’t massive, I’m grateful to AirAdvisor for managing to secure something for me."

(Germany)

Celso Modino Aller

"In the beginning, I was quite unsure about these companies that claim to help stranded passengers. But with AirAdvisor, it was different. They made everything seem so simple, especially when dealing with airlines that barely communicate. I can't express how grateful I am to AirAdvisor for their assistance."

(Spain)

See what other passengers are saying about AirAdvisor

We’re rated 'Excellent' based on thousands of verified reviews on REVIEWS.io, TrustPilot, and Google Reviews.

Reviews.io 4.6/5 based on 28,036 reviews

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