Delayed or cancelled flight?

Yes, as long as the airline strike was announced, then the airline is required to pay you for any flights disrupted as a result.

Yes, if you booked a package tour, you can still get compensated for flight disruptions.

Yes, your rights are protected by Regulation UK261, which is nearly identical to the passenger rights laws in the EU.

You can get as much as 520 GBP in compensation depending on the distance of your flight.

As a passenger in the United States, you won’t get any kind of flight compensation, but Canada has laws similar to Europe’s EU261, so you can get some repayment for flight disruptions there.

Yes, each country has its own deadline for submitting airline compensation claims.

The claim will be filed against the airline that actually operated the flight. So, if you booked with Air France but KLM actually operated the flight with the disruption then you file the claim with KLM.

Our fee is 30% of the compensation collected. It’s deducted from the money that the airline has paid. This means we only get paid if you get compensated. We deduct our fee when transferring money to you. Read more about our fees.

No, you don’t pay AirAdvisor anything. We provide our services under the "No-Win, No-Fee" rule. When we collect compensation from the airline, we transfer it to you, deducting our commission. If we do not succeed, you don’t have to pay us anything.

We guarantee success: Either we win compensation for you, or our service is completely free. Our service fee is 14.3% less expensive than other similar providers. In fact, the average family can save up to €150 when using AirAdvisor. Here’s a comparison with other providers.

Also, if we have to pay a court fee, state duty, notary fees, etc., then AirAdvisor will pay all expenses at no cost to you. Plus, we’re insured up to US $1 million. Not only that, but we are the only company that offers a ‘grace period’.

Airlines intentionally make it very difficult for passengers to claim compensation. That is why only 2-4% of people submit a claim for compensation. An even smaller percentage of passengers succeed in receiving any payout at all.

Plus, you might have to deal with jurisdictional issues (where the passenger resides in one country, and the airline is based in a different country) and issues where an airline seeks an excuse to avoid a payout. AirAdvisor has over 7 years of experience dealing with compensation cases, and we have a 98% success rate, saving you time, money, and stress.

It depends. Usually, it takes up to 6 weeks, but 72% of early submissions are paid faster. If you do not receive feedback from the airline or the airline rejects your complaint, then the process could take up to a year.

• Copy of your e-ticket(s).
• Certificate of authority (aka power of attorney) signed & submitted via our website.
• A copy of your passport or ID document containing a sample of your signature to attest that the power of attorney was signed by you and the signature is valid;
• Confirmation of the delay or cancellation provided by the airline if possible (e.g., statement or email received from the airline itself or from the airport).
• If you want to claim for Extra costs as well, we will need the receipts of your additional expenses: taxi, hotel, food, train ticket, etc.

Technically speaking, the process is very straightforward. The trouble most passengers have when they file by themselves is that they have to prove their case against huge airline corporations, and this can take a lot of time and effort.

Airlines are savvy when it comes to avoiding payouts, and they have entire teams dedicated to fighting your claim. By the end of the process, you might have dedicated 80+ hours to the claim. If you feel an hour of your time is worth $20, then you could be out $1,600. Why not let us do all the hard work?

In the EU, all companies offering a digital service must allow customers a cooling-off period. This is the right to withdraw from the service within 14 days without justification. A grace period is something that only AirAdvisor offers.

This means that if legal action is initiated and the airline quickly responds, we will review your case and work with our legal partners to keep your base fee at 30%. Other claim companies will deduct a legal fee in addition to the base fee.

We sure are, and we have over 20K reviews to prove it! We started back in 2017, and since then, we have filed over 350,000 claims and helped our clients get more than $60 MILLION in compensation payouts!

AirAdvisor is also a trusted source and featured in major media publications including the New York Times, Forbes, USA Today, The Sun, The Daily Mirror, and many others.