For What Aer Lingus Flights Can You Make Compensation Claims?
As a passenger on Aer Lingus flights, you may be entitled to compensation if the following have occurred:
- Aer Lingus flight delays: If your flight arrived 3+ hours late at your final destination.
- Aer Lingus Cancelled Flights: if Aer Lingus cancelled your flight and informed you less than 14 days before departure.
- Denied boarding: If you were denied boarding due to overbooking.
- Missed connecting flights: If you missed a connecting flight due to a delay in one of the legs and arrived at your destination 3+ hours late.
What Are My Passenger Rights in Case my Aer Lingus Flight Was Cancelled or Delayed?
According to EU law your rights include:
- up to €600 compensation which is not reliant on ticket price
- Includes disrupted Aer Lingus flights up to 3 years old
- Covers flights that were delayed at least 3 hours, cancelled, or overbooked
Compensation for Aer Lingus Flight Delays
A delayed Aer Lingus flight, although not very uncommon, it s always a dreadful situation. You should know that, in such situations, you are protected in Europe, by both EU and UK law. According to these, you can claim compensation of up to €600 (£520), depending on flight distance. Use our free flight delay compensation calculator to see exactly how much you could claim.
Exclusions: Aer Lingus delayed flight compensation will not be enforceable in case of extraordinary circumstances. If the flight departure time is delayed because of bad weather or any airport related disruption, that is considered an extraordinary circumstance. Technical problems, airline staff strike, or operational problems are not valid reasons for rejected compensation claims.
Tip: accepting vouchers or signing release paperwork will result in losing the right to compensation.
To learn more about your rights, read our flight delay compensation guide.
Aer Lingus Flight Cancellation Compensation
The EU 261, or UK 261, laws protect you in case of a cancelled Aer Lingus flight as well. Just like in the case of delays, the cancelled flight compensation you can claim depends on flight distance and can reach €600 (£520).
We here at AirAdvisor make claiming compensation easy.
Denied boarding Compensation
Lastly, you can receive compensation even if you were denied boarding at the airport. Airlines, Aer Lingus included, often sell more tickets than the total seat availability. This is because they know not all passengers show up for the flight.
But when they do, the airline must refuse boarding to some of the passengers because of the overbooking. In such a situation you can receive compensation as well as a ticket on the next available flight.
To learn more, read our denied boarding guide.
What Should I Do in Case of Cancellations or an Aer Lingus Delayed Flight?
In case of a delayed or cancelled flight, you should take the following steps immediately:
- Confirm the reason for the delay or cancellation.
- Collect proof: photos, receipts of expenses, Aer Lingus booking number, vouchers, etc.
- Insist on your basic benefits and services at the airport.
- Check your eligibility for compensation with our free online compensation calculator.
Aer Lingus Flight Cancellations: When are they Liable?
When Aer Lingus can escape liability: Aer Lingus claims if a flight was cancelled due to events outside of its control; for example, bad weather or issues at the airport. Such events are typically called extraordinary circumstances, and in such cases, you are not entitled to an Aer Lingus missed flight refund.
All airlines will generally try to book you on the next available flight at no additional charge in the case of cancelled flights. You may agree to the proposed flight or request another replacement flight, or demand reimbursement if you are not happy with any of the options proposed.
Note: If your rebooked scheduled departure arrives at a similar time to your original departure time, you're not entitled compensation. The law is fair and allows airlines not to pay compensation if you can reach your destination with minimum inconvenience. In most cases, passengers who have a cancelled flight will have valid claims for a Aer Lingus flight compensation.
An airport employee’s strike is beyond anyone's control.
When Aer Lingus cannot escape liability: When Aer Lingus cancel flights, EU 261 Regulation on air passenger rights are clear: You must be put on an alternative flight or provided with a full flight refund.
Also, if you were notified about the flight cancellation less than 14 days before your date of departure, you may be able to receive up to €600 (£520) per person in compensation. Additionally, you may receive Aer Lingus flight delay compensation if you arrived 3+ hours later than the scheduled arrival time of your initial flight.
Aer Lingus Flight Refund policy
A flight compensation and a refund are two different things. Regulations allow you to receive both: a cancellation refund and compensation.
In case of a cancellation, an airline will try to re-book you on a similar flight, but if that becomes impossible, a cancellation refund will be a full cash refund. Generally, your claim would succeed, providing there were no extraordinary circumstances beyond airline control.
If Aer Lingus cancels your flight to extraordinary circumstances (such as Covid travel restrictions or a serious illness) and you were offered no replacement flight, you can obtain a ticket refund in full, since your flights booked were not available.
Types of ticket refunds: A full refund must be in cash or credit. Vouchers are allowed only if you specifically agree to it. We do not recommend accepting vouchers due to short expiry dates and potential restrictions on redemption.
Note: If Aer Lingus offers a replacement flight with approximately the same arrival time and you decide not to take it, there is a possibility of you losing the right to get both compensation and a ticket refund.
Rule of thumb: you can generally reject alternative flights and receive a refund in full, if a new replacement flight arrives 3+ hours later from your initial scheduled arrival time.
What is the Time Limit for Compensation Claims?
You have up to six years to contact Aer Lingus and collect your compensation and ticket refunds.
How to Claim Compensation for a delayed flight Aer Lingus?
We advise you to use our free flight delay compensation calculator for further information. It takes only a couple of minutes to input basic information about your flight. Our calculator will inform you if you are eligible for compensation and exactly how much.
EU 261 Compensation Claim: How Much Can You Get?
- Distance Compensation: All flights under 1,500 km Up to €250 (£220) per person
- Aer Lingus Internal flights over 1,500 km Up to €400 (£350) per person
- Non-internal EU flights between 1,500 - 3,500 km Up to €400 (£350) per person
- Aer Lingus international flights over 3,500 km Up to €600 (£520) per person
Table shows values in € as specified in EC 261. To get calculate how much compensation is owed to you, please use our free compensation check.
Common questions: Compensation Claims and Refunds
What to do when your Aer Lingus flight is cancelled?
Confirm the reason for a flight cancellation with the airline ticket desk. Also, collect receipts for any additional expenses for reimbursement later. Ask the airline to provide food and refreshments for a delay of 3 hours or more. If your replacement flight is departing the next day, the airline must provide hotel accommodation and transportation. Finally, use our free online compensation calculator to check if you are eligible for compensation and submit a Aer Lingus refund for cancellation.
What if I cancel my Aer Lingus flight? Can I get a refund?
If Aer Lingus cancels the flight, they must refund the price of ticket to passengers. But if you decide to voluntarily cancel your scheduled flight, you are not entitled to a refund. Aer Lingus cancellation policy is restrictive, unless you have a flexible fare, which allows you to reschedule your flight to a later date with minimal cost.
Note: regardless of ticket type, passengers have the right to request a refund amount for airport taxes and fees as part of a cancellation refund.
Do I also get my money back for the Aer Lingus cancelled a flight due to Covid-19?
If Aer Lingus cancelled a flight due to Covid-19, passengers are entitled to a reimbursement as part of flight cancellation rights. If Aer Lingus attempts to reimburse your cancelled flight with a voucher, we do not recommend taking it. Instead, apply for a refund. If your refund claim is rejected, AirAdvisor can help enforce your claim through our external lawyers.
Can I Get a Aer Lingus Refund?
If you were to cancel your flight independently, yet booked an inflexible, non-refundable fare, then you may not be able to receive a reimbursement. However, if Aer Lingus cancelled your journey for causes beyond your control - such as bad weather or another issue regarding their operations – EU law provides you with right to receive a refund of the ticket value unused.
How many hours for flight delay to be eligible for Aer Lingus compensation?
If your flight is delayed by 3 hours or more at the final destination airport, you may be able to claim compensation. The calculation of delay and compensation can be complex and may depend on factors such as the length of delay and flight distance. AirAdvisor website will allow you to check if your Aer Lingus flight is eligible for compensation.
How long does it take to get Aer Lingus flight delay compensation?
According to EU Regulation EC 261 compensation must be paid within a month of the delayed flight. However, it is not uncommon for airlines such as Aer Lingus to take much longer to process, sometimes taking 2-3 months. It is possible that Aer Lingus may attempt to prolong or overlook requests for compensation expecting that many travellers will not do anything to enforce passenger rights. Our team at AirAdvisor knows how to make airline pay compensation and we will save a lot of your time and headache doing it for you.
How to claim Flight Delay Compensation with Aer Lingus?
Let AirAdvisor help you with your claim for airline delay or cancellation compensation. Our team of experts are well-versed in the process, and will work diligently to ensure that you get the money you deserve. Get in touch today to learn more about how we can assist!
How much compensation for Aer Lingus delayed flight can you get?
Whether flying within Europe for flights under 1,500 km or further abroad for distances of up to 3,500 km and beyond - you can receive flight compensation up to €250 (£220) per person. For EU trips over the length of 1,500km your reimbursement may reach €400 (£350), while international flights between 1,500 km and 3,500 km could be eligible for a compensation worth €400 (£350). The longest journeys (more than 3, 500 km) can get you a compensation of up to €600 (£520).
How Much Time Do I Have to Make My Claim againt Aer Lingus?
The statute of limitations for filing a compensation claim can vary depending on local laws, but as a general guideline, travelers have up to three years from the date of their flight to take action. However, it's always best to check the laws of country of arrival or departure. Our smart system on the AirAdvisor website can quickly and easily determine your claim's eligibility in just a few minutes. Additionally, it will also check if your Aer Lingus claim is time-barred or not, which means it will check if your claim is outside the time limit for filing it.