Is it worth complaining to British Airways?

If you believe the airline has violated your rights as a passenger, it may be worth submitting a complaint.

How much does British Airways charge for special assistance?

British Airways usually don't charge for special assistance, like wheelchair assistance. However, additional fees may apply to certain services or equipment, such as mobility aids or oxygen supply. It's best to check with British Airways' customer service team for information on special assistance fees.

Can you sue British Airways?

You can in some cases, but it's advisable to seek professional advice from a reputable service provider like AirAdvisor to ensure you have the necessary expertise and support throughout the process.

How reliable is British Airways?

British Airways has a reputation for being a reliable airline, with a strong safety record and a commitment to providing quality service to its passengers. As for flight reliability, according to a report by Aerotime with data from Cirium, BA’s flights were only on time 67.83% of the time in 2024. This was the fourth-best overall finish of UK airlines.

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YOUR CLAIM WINDOW MAY BE CLOSING

Just 3 minutes – add your flight number

YOUR DATA STAYS PRIVATE

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RATED 4.6/5 AFTER 31,127 REVIEWS

620,000 cases, 98% success rate

British Airways Complaints

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www.britishairways.com
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Mailing address

Flight left you disappointed? Let others know what happened

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Flight left you disappointed? Let others know what happened

Post your complaint

See if you’re eligible for compensation

Customer support contact details

Website:

www.britishairways.com

Phone:

0344 493 0787 (calls charged at local rate)

Mailing Address

British Airways Customer Relations (S506) PO Box 1126 Uxbridge UB8 9XS United Kingdom

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