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Compensation and refund for Delta flight delays and cancellations

You have booked Delta Air Lines tickets and suddenly, your dream vacation or business trip is ruined by Delta flight delay, cancellation or denied boarding! No worries! You may be entitled to Delta flight compensation for cancellation or other disruption. 

You could get up to $700 (€600) from Delta Air Lines as well as Delta refund. Filing a claim for Delta delay compensation or other disruption is easy with AirAdvisor. For handling your case, we only earn a percentage of the total compensation amount for Delta flight cancellations or delays. This means that this is risk-free for you. 



This article has been reviewed by a licensed lawyer Anton Radchenko for general accuracy. This is for informational purposes only and is not a legal advice.

Delta Air Lines Delayed or Cancelled Flight compensation and refund

This is a traveller’s nightmare: purchasing a ticket, arriving at the airport, and learning that your Delta flight is delayed, cancelled or even worse. Discovering that your travel partner is denied boarding by Delta. What to do in such a situation? What are my rights? 

The good news is that you could claim up to $700 (€600) from Delta. With the help of AirAdvisor, you can submit your application in less than 3 minutes. Once you do, we will manage the entire process for you on a no win no fee basis. 

Disrupted flight? You might have a right to compensation - up to $700Check Your Flight

We are your point of contact if you have experienced Delta flight delays or cancellations, and would like to know about a refund and compensation for Delta delay or other disruption. We know all about your passenger rights and can assist you with getting your money from the airline. 

Fill in your flight details in our free compensation calculator and check how much you are owed. You do not have to be a specialist in policies and confusing legal jargon to receive your Delta Air Lines compensation for flight delays and other disruptions. 

 You may get compensation for Delta flight cancellation or delay

Delta flight delays and cancellations: what are my rights?

According to the Regulation EU 261 for Delta flight delays, cancellations, or denied boarding, you have the right to:

  • Compensation of up to €600 regardless of the ticket price
  • All Delta flight disruptions up to 3 years old qualified
  • Includes overbooked, cancelled and flights delayed by 3 hours or more

If your flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to $700 in compensationCheck Your Flight

Guideline on what to do in case of Delta cancellations or delays

  • Ask airline staff to provide you with the reason for Delta flight cancellation or delay, get the written confirmation
  • Gather the proof: a snapshot of departure timetable indicating the disruption, Delta booking number, etc.
  • Receipts of additional expenses: keep them and attach them along with your claim. You could file for extra compensation, such as for a hotel from Delta
  • Request complimentary meals and drinks if you have to wait over 2 hours
  • Check if you are entitled to compensation with our free online Delta compensation for the delay or other disruption calculator 

 

Claim for Delta flight delays or other disruption

According to Delta flight compensation policy, the air carrier compensates if a domestic flight is disrupted. The company follows the rules indicated in international agreements, such as EC261, for all disrupted international flights. You may get Delta compensation for flight delay or other disruptions if the following criteria are met:

  1. Delta flight delay: if your flight arrives at the final destination with a delay of more than 3 hours.
  2. Delta flight cancellation: if you are notified about cancellation less than 14 days before the flight. 
  3. Delta Air Lines denied boarding: if the airline refuses you boarding.
  4. Delta missed connection: if you miss a connecting flight due to the delay in one of the legs within the same booking. As a result, you delay to the final destination by more than 3 hours. 

 

Delta Air Lines delays or other disruption: when is the airline responsible?

Delta is not responsible for flight disruption: when the flight is cancelled or delayed due to extraordinary circumstances:

  • severe weather conditions or natural disasters
  • third-party strikes (air traffic control or airport employees)
  • terrorism or civil unrest
  • hidden manufacturing defects, etc.

These events are outside of the airline’s control. This means that it will not have to pay compensation for Delta delay or other disruption due to adverse weather or other similar circumstances. 

 

The air carrier, however, will have to offer you to choose between the following options:

  • replacement flight at the earliest possible time or at a later date, or
  • Delta refund of the ticket and a return flight back to the original point of departure

 

This is valid for flight cancellations, denied boarding or long delays. 

Had a Delayed or Canceled Flight to or from the EU?Check Your Flight

Moreover, Delta will be responsible for the disruptions caused by:

  • lack of crew staff or passengers
  • technical issues
  • schedule inconsistencies
  • airline employees’ strike, etc.

This means that you can get Delta Air Lines compensation for mechanical delays or cancellations.

When your flight is cancelled or delayed, immediately get in touch with AirAdvisor. More than 5 years of experience in the field allows us to identify the disruption reason in the shortest possible time. We can help to determine whether you are eligible for 

If you are unsure whether your case is entitled to Delta flight compensation for the mechanical delay or other disruption. 

 Is your Delta flight delayed? You may get up to €600 in cash compensation

Delta refund policy

A flight refund and compensation are not the same. The refund is the reimbursement of the ticket cost while the compensation is paid for the inconveniences you experienced due to the flight disruption. In many cases, it is possible to receive both a Delta refund and compensation. 

For a delay over 5 hours or cancellation, Delta will re-book you on the replacement flight providing you with different time slots to choose from. If none of the options fits your needs, you can ask for a cash refund. You can also get compensation if your Delta flight cancellation or other disruption satisfies all the conditions under Regulation EU261. 

Remember that your case shall comply with the criteria to be eligible for compensation. However, you can always get a Delta Air Lines refund for missed flights or other disruptions regardless of the reason (ex., Covid-19 restrictions, etc.).

Note: you may lose the opportunity to get both compensation and Delta refund for cancelled flights or other disruptions. This is possible if you were provided with an alternative flight with approximately the same final destination arrival time and you chose not to accept it.

Do not wait any longer and check whether your case qualifies for getting money from the airline. AirAdvisor can help you to get compensation and refund for Delta flights from Italy or any other destination. 

Flight delayed over 3 hours or canceled? See if AirAdvisor can get you compensation.Check Your Flight

Delta refund types: a full ticket refund shall be paid in cash, via bank transfer, order or check within 7 days after a refund was claimed. The airlines usually suggest taking vouchers but only if a passenger agrees to them. We strongly recommend not to accept vouchers since they often contain a clause about the waiver of cash compensation. 

 

Delta flight delay compensation

All airlines are trying their best to provide the best service for their passengers. However, sometimes the flights get delayed due to various reasons. Fortunately, all affected travellers can get protection under EC261. 

 You have the right to Delta flight delay compensation of up to €600 only if: 

  • The flight arrives at the final destination with a delay of over 3 hours
  • Delta flight delay was due to the fault of the airline
  • the flight was operated by an EU airline or departed from EU airport

Claim with AirAdvisor and get up to €600 compensation. Find out how much you’re owed today.Check Your Flight

Tip: be careful when signing vouchers or release paperwork since it might deprive you of the right to Delta 3-hour delay compensation

 

Complaints for Delta compensation: deadline to submit

The time limit to ask your Delta compensation for the delay or other disruption and refund is up to 3 years after the disruption date. 

 

How can I claim Delta delay compensation?

You can use our free Delta flight delay compensation calculator for additional information. You just need to share your basic flight details. In less than 3 minutes, we will let you know if your case qualifies for compensation and exactly how much you are owed. 

 

EU261 compensation for Delta flight cancellations and other disruptions: how much can I claim?

The exact Delta compensation for the delay or other disruption depends on different factors. They include the travel distance of the flight, if you were provided with an alternative flight and if you accepted it, etc. 

Click on the “Check My Delta Flight Compensation for Cancellation or Delay” button below and find out how much exactly you can get in less than 3 minutes:

Find out if you are owed compensation for a disrupted flightCheck Your Flight

Below you can find the approximate amounts you can get:

  • up to €250 per passenger for all flights under 1,500km 
  • up to €400 per passenger for all internal EU flights above 1,500km
  • up to €400 per passenger for all external EU flights between 1,500-3,500km
  • up to €600 per passenger for all external EU flights above 3,500km

 

FAQ: more to know about compensation and refund for Delta missed flight or other disruption

What happens if you miss your Delta flight?


Does Delta compensate for delayed flights?


How to find out if any Delta flights were cancelled today?


What happens if you miss connecting Delta flight?


Delta flight is delayed over 5 hours: what are my rights?


When am I entitled to Delta flight cancellation compensation and refund?

When can I get Delta credit for a delayed flight?


Delta Air Lines cancelled flights today due to Covid-19: what am I eligible for?


How to claim a refund or compensation for Delta Air Lines missed flight or other disruption?


Delta cancelled flight compensation: how to obtain it?


Can I get a refund along with the Delta EU flight delay compensation?

What happens if you miss your Delta flight?

Under Delta missed flight policy, any passenger who misses the booked flight can take the next scheduled Delta flight. 

 

Does Delta compensate for delayed flights?

Delta Air Lines delay compensation policy states that the airline will pay reasonable compensation for delayed domestic flights. As for the international flights, the carrier follows international agreements such as Montreal Convention and EU261. Usually, you can get cash compensation for delays over 3 hours to your final destination.

 

How to find out if any Delta flights were cancelled today?

You can check Delta flight cancellations and delays with the help of live flight status websites such as FlightStats or FlightAware.

 

What happens if you miss connecting Delta flight?

The airline shall help you to board its next available flight. If your situation meets the EC 261 conditions, you can also claim Delta missed connecting flight compensation of up to €600.  

 

Delta flight is delayed over 5 hours: what are my rights?

For Delta flight delays over 5 hours, the airline shall offer you to choose between:

  • Delta refund and return flight back home, or
  • replacement flight that will bring you to the final destination

Unfortunately, you can ask for any of the above alternatives for Delta flight delayed 4 hours. Yet, however, you may get up to €600 in case compensation. Contact our expert team at AirAdvisor to check your rights. 

 

When am I entitled to Delta flight cancellation compensation and refund?

You always have the right to Delta Air Lines passenger refund in case of cancellation. You can get both a Delta refund and compensation if your flight complies with the EC261 Regulation

 

When can I get Delta credit for a delayed flight? 

Usually, you can make a Delta Air Lines refund claim if the flight was delayed for more than 5 hours.

 

Delta Air Lines cancelled flights today due to Covid-19: what am I eligible for?

For cancelled flights due to coronavirus, the air passengers have the right to Delta remboursement. If the airline would offer you a voucher instead, we advise you to not take it. This is better to ask for a Delta refund. In case the airline rejects your claim, we at AirAdvisor can enforce it with the help of our legal partners.  

 

How to claim a refund or compensation for Delta Air Lines missed flight or other disruption?

In cases when you experience a missed connection, make a compensation or refund claim via the official website of Delta Air Lines. Otherwise, write to the email used for purchasing the ticket. 

Usually, within 40-60 days, you will obtain a reference number. In case of the claim rejection or delay in response, please, contact our team at AirAdvisor. We have professional lawyers who will enforce the complaint. Remember that AirAdvisor operates on a no win no fee basis, so there is no risk for you. 

If you had Delta missed connection overnight, the air carrier should have provided you with a free hotel room and transportation. If it did not, you could claim additional expenses. So, make sure you keep all the receipts. 

 

Delta cancelled flight compensation: how to obtain it?

Here is a little step-to-step guide on getting your Delta flight cancellation compensation:

  1. Refer to the Delta desk at the airport and get written confirmation of the cancellation.
  2. Keep boarding pass and receipts for extra expenses and attach them along with your claim. 
  3. If you are facing a long delay, ask for free meals and drinks, and if you have to wait overnight, the airline shall provide free accommodation and transport. 
  4. Check your eligibility for a Delta refund and compensation with our free calculator. 

 

Can I get a refund along with the Delta EU flight delay compensation?

This is possible to claim both Delta delay compensation and refund. You can get a Delta refund if you have to wait at the airport for over 5 hours. If your flight satisfies all the EU261 conditions, you can also ask for Delta flight delay compensation. Usually, this is possible if the flight arrives at the final destination with a delay of over 3 hours and the delay is not caused by extraordinary circumstances. 

 

About Delta Airlines

Delta Air Lines, also known simply as Delta, is an American airline headquartered in Atlanta. It is one of four founding members of the airline passenger alliance, SkyTeam.

Delta Air Lines is the largest airline in the world by three significant criteria (fleet size, passenger traffic and number of destinations). Its route network covers the countries of North America, South America, Europe, Asia, Africa, the Middle East and the Caribbean.

Before the outbreak of the pandemic, Delta served 200 million people annually, delivering passengers to more than 300 cities around the world. The company carried out up to 5,000 flights a day.

 

What happened with Delta Air Lines clients

Recent Comments

Aleksandra from Germany (Delta Air Lines DL 93 Flight cancellation)
September 28, 2020, 12:34 am

The flight we have booked was cancelled without any prior notice. We have neither been informed about the flight being delated from the schedule nor offered any refund. Eventually, after checking it ourselves at the airport homepage we have learned that the flight we have booked and paid for did not happen. This was a go and back flight (DL-92, 11.05/12.05 JFK-TXL). The sum that we are giving above is the sum for the both flights.


Renee Victor from United States (USA) (Delta Air Lines DL 477 Flight cancellation)
February 19, 2020, 12:04 am

I was due to fly at 12:10pm on 2/15/2020. Upon arrival at the airport, I was told my flight was cancelled and they couldn't get me on another flight until the following day. This affected me significantly, as I was traveling for an interview and needed to arrive on Saturday. I ended up flying a different airline (Lufthansa) at 9am on 2/16/2020 and had a layover in Munich, instead of a direct flight like I paid for originally.


Daniel from Netherlands (Delta Air Lines DL 173 Flight delay)
February 4, 2020, 10:30 am

The first flight was late so I could get the next connection flight and I got to destination the day after I was supposed to get there


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