Compensation and refund for Delta flight delays and cancellations

The flight we have booked was cancelled without any prior notice. We have neither been informed about the flight being delated from the schedule nor offered any refund. Eventually, after checking it ourselves at the airport homepage we have learned that the flight we have booked and paid for did not happen. This was a go and back flight (DL-92, 11.05/12.05 JFK-TXL). The sum that we are giving above is the sum for the both flights.

I was due to fly at 12:10pm on 2/15/2020. Upon arrival at the airport, I was told my flight was cancelled and they couldn't get me on another flight until the following day. This affected me significantly, as I was traveling for an interview and needed to arrive on Saturday. I ended up flying a different airline (Lufthansa) at 9am on 2/16/2020 and had a layover in Munich, instead of a direct flight like I paid for originally.

The first flight was late so I could get the next connection flight and I got to destination the day after I was supposed to get there

We received notification from the airline before we left Helsinki that our Boston flight would be delayed, but of course, we still took the Helsinki flight. No clear reason was ever stated to us. The gate agent said there were some equipment issues, or that it might have had to do with a power outage in New York. Bottom line: we spent hours at Schiphol...

I was already on board the plane when I was removed. I had not in the Schengen area for the preceding 14-day time period (flights was August 14 and I left Schengen in July. The flight was overbooked and if I had known I am denied boarding I would have volunteered and gotten some compensation. I was now given nothing but a wait-list spot for the next day. I ended up sleeping at the airport. During the check-in, I was told I should pray it doesn’t happen again, so we’ll see if I make a second claim soon after.

my flight was delayed out of dca and because of that delay I missed flight from jfk to ath, I arrived one day later

Original flight DL185 was cancelled and 36 hours later we onboarded the new flight DL9887. The overall delay was much more than 24 hours

My suite cases that was booked in didn't get on this flight. As my vechile and house keys were in one of this suit cases, I couldn't leave airport.

I experienced anxiety and fear about getting back to New Orleans at all because Delta did not communicate with us at all. We were stuck in the hotel with no information on how to rebook or if/when we would get on a flight back to the US. I didn’t arrive back in New Orleans until over 24 hours after my original planned arrival.

DL flight MXP- JFK cancelled due to mechanical after 7 hours of delays. Hotel voucher and meal provided. Rebooked finally for 24 hours later.

My name is Amit just would like to let you know that I had flight from Atlanta to New delhi on 28th and I supposed to arrive 30th March 2022 but now my flight is arriving 1st of April means more than 26 to 27 hours delayed and I could not attend my conference on time and even sooooo much lose my money even I had plesse consider this seriously and give me compensation for my delay arrival weather airline issued another flight still I got so much lose i arrived 2 am 1st April

Delta told us that the plane before departing JFK had some problems and had to be replaced, which indeed delayed its arrival to Lisbon, which also delayed the flight that same plane had to take from Lisbon back to JFK, that was my flight.

Missed original connecting flight from Boston to Cleveland due to Delayed Flight out of LHR. Finally arrive Cleveland by 10.30 pm. Over 5 hrs later

WE WERE DUE TO CATCH A CONNECTING FLIGHT 16.59 AT New YORK JFK. But we did not land until 16.30. but we were due to land at 13.20. We were then told they would put us on later flight that same night. only to be told that flight was cancelled. We then had to stand in queue for 2 hours only to be told we could not get flight until next day. they put us up in hotel got nothing to eat that night and no breakfast in morning,We finally arrived in VEGAS 24HOURS LATER THAN PLANNED.We lost a night in our hotel so awhole day of our holiday

I received notification of this flight being cancelled, through an email, at 6:11 am the day of travel. I was in Italy, on my way to the airport to get to Paris. After I arrived in Paris, I rec’d another email saying that my flight had been rescheduled- but with an additional layover of 3/12 hours in London and the flight was rescheduled for the next day. Although I am grateful to have a flight rescheduled, it does present a problem as I am due back into work on Tuesday morning- which I will not be able to do because I will have spent 21 hours in either an airport or on a plane on Monday. I have been in Europe for 5 weeks and extending my leave is inconvenient to myself, my employment and colleagues. I would chalk this up to an unusual occurrence- however this is the second flight that was cancelled this trip. My July 1st flight to Paris was also cancelled and It was rescheduled for the 3rd or 4th. This would have me missing the meet and greet, orientation, and first two days of a class that I was enrolled in and this trip was planned around. I luckily was able to get a flight on the 2nd- but still missed my meet and greet and orientation. To have both my flight to Paris cancelled and then my return flight home from Paris cancelled is quite just an unusual occurrence, frankly it’s unacceptable. I understand that we are in trying times- I am a registered nurse case manager- and I know exactly the how hard things are for hospitals and airlines alike. We’ve been through a really horrendous 21/2 years- and in the hospitals were still dealing with all the people getting sick from the variants. I really needed this diversion and vacation- having my flights cancelled wasn’t helpful to my state of mind. Additionally, this hotel that I’m in, the Moxy, was a 5 minute walk from your ‘shuttle’ (tram would be more correct), and with luggage from a 5 week trip- it was onerous getting to the hotel. I’m not looking forward to repeating that again at 6:30 tomorrow morning. Furthermore, I was put in a room with a toilet that wouldn’t stop running, of which no one had a solution for, and it had a distinctive smell of sewage, and change of room was not offered. The dinner that was provided was also inedible. I wouldn’t recommend putting your passengers in this hotel. I believe that I am entitled to compensation from the airline, for both flights. The reservation number is GXXXXXX. Under the name of Elizabeth D. Hopefully, I will be able to fly home tomorrow, keeping my fingers crossed that the flight isn’t cancelled. I look forward to your reply. Elizabeth

I want my full refund back because that was unacceptable to stay those hours in the plane

flight delayed 24 hours

Our flight back from Rome to JFK was cancelled as we are at the terminal waiting to be boarded. Their was not real reason for the cancelled flight.

First it was a technical issue and second problem they wouldn’t clarify for us

Good Morning! I am an student holding F1 visa. This is my First international travel, having my orientation scheduled on 22 nd for NAU (NORTHERN ARIZONA UNIVERSITY) , I made a preplanning (Amsterdam to Minneapolis, my next connecting flight from Minneapolis to Pheonix) it was booked a while ago.All of a sudden when I came from Delhi to Amsterdam, they stated that Flight DL163( was cancelled and the alternative that Delta airlines provided was beyond my schedule (22 nd August), which may have led to revoke my whole admission thing, so I denied the ticket. SO, I assume I deserve the compensation (refund) irrespective of the mental agony I faced for the total hours. By cancelling the following flight from Amsterdam to Minneapolis, my next connecting flight from Minneapolis to Pheonix (DL1449) through (Delta airlines only) was also disrupted. So please look into this issue The flight was punctual (on time) 10.05 through KL872 On 21-08-2022.When I departed at Amsterdam, I have gone through the flight schedule screen where it mentioned that following flight (DL163) got cancelled from AMS to MSP.

We waited on the tarmac at Amsterdam over 2 hours, Then only when we began to return to the gate we were told there was a medical "concern" with a passenger who would be removed. This delay caused me to also miss my connection in DTW. The airline said they would reschedule me onto a new flight from DTW to LAX due to the delay, but my manifest/boarding pass was never updated and I ended up having to go to the agent who struggled to get me on the new flight from DTW to LAX, saying it was full. The new flight I was finally scheduled on from DTW to LAX was then also delayed and thus I arrived to LAX at 01:31 on 9 Aug when scheduled arrival was at 22:05 on 8 Aug.

Second pilot got on an earlier flight and they did not know why.

July 25, 1:40pm flight from prague to new york (jfk) Ultimately wound up taking a different flight on July 28th. Airline did not provide reasons for the cancellation. Significantly inconvenienced as traveled to prague for the flight and was only notified of the cancellation approx 24 hours before take off.

Our Athens to JFK flight was delayed by 2 hours, so we will miss out connecting flight to Austin and need to spend the night in NYC

For health reasons of the pilot the departure was later and there was a stopover in Banger, which lastet over 2 hours, so the arrival at Atlanta airport was more than around 6 hours late. Finally i caught the DL 388 to RSW, arriving in RSW around midnight, without my bag!!! The bag was delivered 24 hours later. About the delay I was informed when I arrived at MUC apt, 7.30 in the morning, thinking the ATL would be on time. But it was more than 2 hours delayed plus the long sopover in Banger. I just got a breakfast voucher, 14,-Euro. I had to pay for a new rental car 250 Dollar more.

Delta ticket (DL 5995) operated by Virgin Atlantic. VS45 was cancelled. Rebooking was successful with 2 stops - not 1 - 3h 54m delay - and then weather delays on top.

Was notified of flight delay of 4 hours several hours prior to departure. The reason for the delay was a delay in the inbound aircraft. No other information was given. The inbound aircraft arrived from JFK. By the time the flight departed it was 4 hours and 44 minutes late. There was additional delay in the air and the flight arrived at 5:37 pm MDT, 4 hours and 57 minutes late from originally scheduled arrival at 12:40 pm.

Flight scheduled to leave Barcelona at 10:55 am on 7/17. Flight cancelled and rescheduled to depart Barcelona on 7/19 at 8 pm. Arrived in Atlanta at 12MN…next flight to final destination of Tucson scheduled for 11 1/2 hours later. No hotel vouchers available in Atlanta.

My flight was cancelled. No email or alert from delta. My boarding pass scanned through security didn’t realize it was even canceled until getting through security. Was given a flight with one layover the following day about 26 hours after initial flight time

Our flight from Budapest was delayed due to being cleared for Germany airspace? We had a connecting flight in Amsterdam that the crew literally promised we would make as we were de-boarding. When we arrived (just in time) at our gate, they said they were told we were not going to make the flight (even though we were still boarding and the gate was still open), and that they had already re-booked us. We missed 2 other flights to Detroit that night due to waiting in line, and didn't get to Detroit until about 20 hours later.

Not notified of flight cancelation ever. Tried to check in and was told the flight was cancled. Spent 4 hours on the phone trying to rebook and missed out dinner reservation and ruined our last night in Paris. Our new flight left 6 hours earlier causing us to miss out last morning in Paris as well as our planned rides to the airport and home, making us pay for taxi rides we hadn't planned.

My family and I (2 adults, 3 kids) were travelling to Cancun via Atlanta with Delta Airlines on Sunday 17th July, our flight from Dublin to Atlanta (DL177) was due to depart at 11.10am, however the actual take off time was closer to 3:15 / 3:20pm. The airline provided food vouchers of €14.70 per person when we checked in and told us the flight was due to be delayed by 2hours 30 mins (but ended up over 4 hours) and provided no reason as to the delay. We were due to have a 4 hours stop over in Atlanta before our connecting flight to Cancun, thankfully we landed at. a gate only 2 gates away from our connecting flight and we had 20mins to depart our 1st flight and run to catch our 2nd flight which we did. The issue is that we had no time for the children to take a break between flights, stretch their legs or use the toilet facilities but instead had to run between gates and hope we made the connecting flight. If any more information is required please let me know

Delta notified me a day before my flight that it was cancelled due to not having a pilot or crew. Even though Delta had several other flights on the same day, I was rebooked on a flight for the next day since the same class seats (premium economy) were sold out on the same day of the original travel. It's worth noting that Deta One seats were available on the same day of travel, but a Delta representative mentioned that they are not allowed to upgrade passengers to a different class ticket without me paying the difference in fare, even though Delta cancelled the original flight and caused an inconvenience to me of having to stay an extra night in London. My original flight was supposed to get into JFK on July 26th at 7:35pm EST, but instead I landed at JFK on July 27th at 11:10am EST. I tried contacting the airlines to ask for compensation, and they said that they had rebooked my flight. I had originally booked a flight on July 27th, but I changed my flight to the 26th and paid an extra 650n British Pounds to move my flight to my desired date of travel, only for Delta to cancel my flight last minute and rebook me on a flight on the 27th. This means that I lost the money I had paid to change my flight to the 26th.