Wizz Air Compensation Claims for Flight Delays and Cancellations: What You’re Owed

Your passenger rights on Wizz Air

A delay of 3 hours or more or a cancellation within 14 days of your flight’s departure could entitle you to up to €600 (£520) in Wizz Air compensation.

Based in Hungary, Wizz Air must follow the rules of passenger-rights Regulation EU261/2004 (also known as EC261) and its UK counterpart, UK261. Wizz Air flights to and from the EU fall under Regulation EU261, and Wizz Air flights departing from the UK fall under UK261. 

Key takeaways

• The maximum amount is €600 (EU261) and £520 (UK261) for Wizz Air compensation for flight delays, based on the distance of your flight.

• To qualify for compensation, you must arrive 3+ hours late, and Wizz must be at fault for the delay.

• You can also get compensated for cancelled flights if you’re notified within 14 days of departure and Wizz is at fault.

• If you’re delayed for 5+ hours, you can choose between a refund and rebooking + possible compensation.

• In the last 30 days, 0.82% of Wizz Air Hungary (W6) flights arrived 3+ hours late and 0.48% were cancelled.

Step 1: What to do first when your Wizz Air flight is delayed or cancelled

1. Speak with an airline representative to find out why your flight was disrupted.

2. Gather as much evidence as you can about your delay or cancellation to support your case when you submit a Wizz Air compensation claim.

3. While you're waiting at the airport, ask for basic essentials, like food and refreshments.

Step 2: Understand what Wizz Air owes you 

Wizz Air compensation amounts

If your flight qualifies, you can get the following amounts for delays and cancellations according to Article 7(1).

3+ hour delays on Wizz Air Hungary (W6) flights in the last 30 days, by distance band (under 1,500km / 1,500km to 3,500km / over 3,500km): 64 / 62 / 4. The bands line up with the £220 / £350 / £520 and €250 / €400 / €600 tiers in the table above.

Here are a few examples to give you a better idea of how the distance of your flight affects compensation and which regulation applies.

Still unsure of how much Wizz Air compensation you can get? Check your flight.

What you’re entitled to for Wizz Air flight delays

When your flight is delayed, the airline potentially owes you care and assistance (EU261/UK261 Article 9) as well as Wizz Air flight delay compensation up to €600 (£520). 

Statistically, most of the claims we see are for delayed Wizz Air flights. In our claim data of 10,448 claims (delayed, cancelled, denied boarding) for Wizz Air, Wizz Air Malta, Wizz Air UK, and Wizz Air Abu Dhabi, this was the breakdown:

• Delays: 6,164 (59%)

• Cancellations: 3,584 (34.3%)

• Denied boarding: 700 (6.7%)

What you receive will depend on how long you’re left waiting, the distance of your flight, and whether or not Wizz Air could have prevented the delay.

How many Wizz Air flights were delayed today?

Live delay figures for Wizz Air Hungary (W6), updated 4 Nov 2026, 20:10 UTC:

• Arrived 3+ hours late in the last 24 hours: 0 (0.00% of all flights)

• Arrived 3+ hours late in the last 30 days: 130 (▲ 51.16% compared with the previous 30 days)

If your own flight reached its final destination 3+ hours late and Wizz Air caused the delay, you could be owed up to €600 (£520).

Real-life example of a Wizz Air flight delay & compensation

What Wizz owes you for cancelled flights

When Wizz Air cancels your flight within 14 days of departure, you can choose between a full refund (if you want to call off the trip) or a new flight to your destination. Wizz has to offer these options even on non-refundable fares.

• If you choose a refund, you can still get compensation if Wizz Air could have prevented the cancellation. In this case, the amount you receive is based on the distance of your flight.

• If you choose a replacement flight, your compensation will be based on the flight distance and how late you arrive at your destination.

• Wizz Air cancelled flight compensation is subject to the same maximum compensation amounts as delayed flights and the right to care and assistance while you wait for a new flight.

How many Wizz Air flights were cancelled today?

Live cancellation figures for Wizz Air Hungary (W6), updated 4 Nov 2026, 20:10 UTC:

• Cancelled in the last 24 hours: 0 (0.00% of all flights)

• Cancelled in the last 30 days: 76 (▲ 85.37% compared with the previous 30 days)

If Wizz Air cancelled your flight with less than 14 days’ notice, you may be owed compensation on top of your refund or replacement flight.

Real-life example of a Wizz Air cancelled flight & compensation

Your London to Marrakech flight is cancelled due to a Wizz Air strike with 1 day’s notice. You accept a replacement flight that leaves the following day. 

Wizz Air must pay for your overnight hotel stay and ground transportation. You can also file a Wizz Air compensation claim for £350 based on a flight distance of 2,275km and the fact that Wizz could have prevented the cancellation.

When Wizz Air must issue a refund

A Wizz Air refund is due when the airline cancels your flight or delays it by at least 5 hours, and you don’t continue with your travel, as per Regulation (EC) No 261/2004, Article 8.

• Cancellations: Opt for either a refund or a new flight to the destination. The new flight may be with Wizz Air or another partner airline.

• Delays of 5 hours or more: After 5-hour delays, you can decide to continue waiting or stop your journey. If you don’t continue, you’re entitled to a full refund.

Step 3: Submit your Wizz Air compensation claim

Before initiating a claim, gather all the necessary info. Then, either head to the Wizz Air compensation form or submit your claim on the AirAdvisor website in minutes. 

What you need for the Wizz Air online claim:

• Have your boarding pass and booking confirmation ready.

• Confirmation of the delay or cancellation, like photos of the airport info board or correspondence from Wizz Air.

• Original receipts for delay or cancellation-related expenses, like meals and hotels.

• The time you actually arrived at the final destination.

Step 4: Get your compensation paid by Wizz Air

Once submitted on the Wizz website, you can expect it to take up to 30 days for the airline to respond to (not resolve) the claim.

AirAdvisor can help take care of the entire process for you and increase your chances of a successful claim:

• We will follow up regularly or escalate the claim.

• Our total turnaround time is usually 4-6 weeks.

• We’ll even take Wizz Air to court to defend your air passenger rights if necessary.

If this process feels like too much, let us take over!AirAdvisor is happy to help with your claim, so you can avoid the stress of dealing with airlines and complicated laws.Start Your Claim

What to do if Wizz Air rejects your claim

1. Review Wizz Air’s reason for rejecting the claim. Compare the explanation with your rights under UK261 or EU261. If Wizz Air cites extraordinary circumstances, ask for details and evidence showing what caused the disruption.

2. Request a second look. Respond with any additional evidence that supports the claim, including booking confirmations, boarding passes, emails, screenshots, and records of the actual arrival time.

3. Escalate. If Wizz Air maintains its refusal, the appropriate escalation route depends on which Wizz Air company operated the flight and where the journey took place. 

• UK: Consumer Dispute Resolution Ltd

• Germany: Schlichtungsstelle Reise & Verkehr e.V.

• Hungary: Hungarian Consumer Protection Authorities

• Other European countries (including Malta): European Consumer Centres Network - ECC Net

4. Consider using a claims specialist. If Wizz Air has rejected a claim that appears to meet UK261 or EU261 requirements, passengers can submit their flight details to a specialist like AirAdvisor for an independent eligibility assessment and help pursuing the airline.

Exclusions: When you won’t get compensation

1. You were delayed by less than 3 hours.

2. You receive more than 14 days' notice of the cancellation.

3. The flight was delayed or cancelled due to extraordinary circumstances, which are causes completely outside the airline’s control (air traffic control strikes, bad weather), and part of Article 5(3).

4. You already accepted another form of compensation, like a voucher, which negates your right to EU/UK261 payouts.

Many passengers assume compensation depends on how late their flight departed. It does not. Under UK261, what matters is your arrival time at your final destination, not when you took off. Even a relatively short departure delay can turn into a 3+ hour arrival delay because of missed slots, rerouting, or holding patterns. That is often the difference between receiving nothing and receiving £220, £350 or £520. Another key nuance is that airlines must prove extraordinary circumstances. It is not enough for them to simply say ‘operational reasons’. 

– Michael Higgins, UK Aviation Lawyer.

Time limit for claiming your Wizz Air compensation

Counting from the disruption date, the following time limits apply by country:

From the date of the disrupted flight, TUI passengers have the following time limits for UK261 claims:

• England and Wales: 6 years (Limitation Act 1980 s.5)

• Northern Ireland: 6 years (Limitation (Northern Ireland) Order 1989 (art. 6))

• Scotland: 5 years (Prescription and Limitation (Scotland) Act 1973)

• Hungary: 2 years (recommended by AirAdvisor and theWizz Air Conditions of Carriage, though Act V of 2013 on the Civil Code of Hungary says 5 years)

• Germany: 3 years, counted from December 31 of the year of the flight (BGB §195 + §199)

Wizz Air delays and cancellations over the last 90 days

Period: the last 90 days, refreshed once a day
Total flights analysed: 51,437, from AirAdvisor’s AirData for Wizz Air Hungary (W6)

What this means for passengers

These figures show how often things go wrong across the whole Wizz Air Hungary network. For your own claim, two things count: when you actually arrived at your final destination, and whether Wizz Air could have prevented the disruption.

Any flight in the 3+ hour delay or cancellation rows above may be eligible for Wizz Air compensation if the cause was within the airline’s control, such as a technical fault, a crew shortage or a scheduling problem.

Case study: Wizz Air delay from London Luton

This particular passenger was flying from London Luton on a short-haul Wizz Air route under 1,500 km. The aircraft departed late due to what the airline described as “operational issues.”

When they arrived in Bucharest, it was more than 3 hours behind schedule. Initially, Wizz Air suggested the delay was outside its control, but under UK261, airlines must prove that the disruption was caused by extraordinary circumstances and that all reasonable measures were taken to avoid the delay.

What AirAdvisor did in this case

• We verified the scheduled vs. actual arrival time

• Confirmed the route distance

• Requested formal clarification from Wizz Air of the disruption cause

• Challenged the airline’s position where the justification did not meet the legal threshold

In the end, the passenger received £220 in compensation.

Delayed 3+ hours or cancelled within 14 days?You could claim up to £520 (€600) from Wizz Air.Check Your Flight

Live Wizz Air flight statistics

Wizz Air Hungary (W6) flights in the last 24 hours, last updated 4 Nov 2026, 20:10 UTC.

FAQ

Wizz Air compensation claim contact details

To contact Wizz Air, use wizzair.com, and it will automatically default to the country you’re in. The contact options available will display based on your region. In the UK, it’s: