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Wizz Air Compensation for Flight Delays and Cancellations

Did you experience a Wizz Air flight delay or cancellation? You could be eligible for compensation of up to €600 (£520).

We have handled more than 10,400 Wizz Air flight delay and cancellation claims. Over €4,045,000 in compensation has been paid out to our clients. Join 250,000 customers who have entrusted AirAdvisor with their airline compensation claims over the last 7 years. 4.6/5 based on 15,021 reviews

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Wizz Air Compensation for Flight Delays and Cancellations
Anton Radchenko
Reviewed by a licensed lawyer.
Last Updated: May 16, 2024

In 2023, based on data from Eurocontrol, Wizz Air Group’s flight traffic increased significantly. Compared to 2022, the company’s average daily flights are up 21% and hover around 810 flights daily. That’s a lot of flights that may be entitled to compensation!

Wizz Air Compensation Essentials

  • Encountering a delay of 3 hours or more on a Wizz Air flight may entitle each passenger to claim up to €600 (£520), as long as the flight isn’t delayed by extraordinary circumstances.
  • Compensation maximums depend on the total distance travelled and vary between 1,500km €250 (£220) and 3,500 km+ €600 (£520).
  • If you’re denied boarding because of overbooking or have missed a connection, compensation is possible as well.
  • For Wizz Air flight cancellations, passengers are entitled to a complete fare refund.
  • Passengers can make a claim for disrupted flights as long as it’s within 6 years of the departure day.
  • The best way to check eligibility is to use the AirAdvisor flight checker.
  • Wizz Air flights that are disrupted because of extraordinary circumstances are exempt from compensation - as are flights delayed less than 3 hours.
  • With AirAdvisor, the likelihood of a successful claim increases exponentially, and there is no fee if you lose.
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Your EU and UK Passenger Rights

According to the air passenger rights stated in the EU 261 law, many different types of compensation are possible. These same types and amounts of compensation are also applicable to the UK under the UK261. Let’s review them.

What is Wizz Air EU261 Compensation?

So, what exactly is EU261? Well, you might also hear this EU regulation referred to under other names, like EC261 or Flight Compensation Regulation 2004. It's a part of EU legislation that helps to provide protections for passengers faced with flight issues. Here are the four common categories:

Wondering how to get a refund from Wizz Air? Well, it's actually quite simple, and AirAdvisor can help you get the compensation you're entitled to. You can use our compensation calculator to get started and determine how much you’re owed in just a few minutes.

Wizz Air delayed passengers boarding

How Common Are Wizz Air Flight Interruptions?

In 2023, Wizz Air group maintained an average of 70% punctuality. That means that 30% of flights did not arrive on time at their destination. Surprisingly, this is a significant improvement from 2022 where the on-time average was only 60%.

On the other hand, in 2022, Wizz Air cancelled 2.53% of their flights, much higher than the EU average of 1.39%. This is according to the AirAdvisor-led study to determine the most reliable EU airlines.

In July 2023 it became apparent that you can’t always trust an airline to treat passengers fairly. The Civil Aviation Authority received a large number of complaints from Wizz Air passengers receiving insufficient payments, prompting the CAA to get involved. According to the BBC, Wizz Air was required to pay an extra £1.2 billion to 6,000 passengers for improperly handled disruption claims. Here’s what the CAA’s Consumer Director, Paul Smith, had to say:


While we welcome the steps taken by Wizz Air after falling short in its treatment of disrupted passengers, airlines should routinely look after passengers and uphold their rights when flights are delayed and cancelled.

What Wizz Air Flights Are Covered by EC261?

According to regulation EU261, all flights entirely within Europe are covered. Also, since Wizz Air is an EU-based airline, as long as the flight departs or arrives in the EU, it’s covered.

The only exception to the above are disrupted flights where the cause is linked to extraordinary circumstances - basically something outside Wizz Air’s direct control.

Alternatively, with regulation UK 261, Wizz Air covered flights include those entirely within the UK or departing from the UK.

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What Are Your Options in Case of Disruption?

If Wizzair cancels the flight, here are your options:

  • The airline will try to re-book you on an alternative flight with the same or similar route, as soon as possible.
  • If it’s not possible to get you on another flight, you can receive a full refund of the ticket cost of the flight that was cancelled, in line with the Wizz Air refund policy.
  • The full value of your flight can also be refunded in the form of Wizz credit, with a 20% Wizz Air missed flight fee bonus added to your account. You can use this credit and your Wizz free cancellation bonus towards other flights in the future. However, we strongly recommend against it, as it has time and other limitations, which can net you zero. So never accept any vouchers from the airline.
  • The airline will also permit you to make two calls, free of charge, to let people know about your situation and make alternative arrangements.
  • If your alternative flight is the day after your original scheduled departure, you can also make a Wizz Air claim for the cost of your hotel for the night. In fact, usually, the airline will make the arrangements for you. If not, you can make a WizzAir refund claim to get the costs back of your accommodation, meal, and transport, too.

In addition to the list of above rights, EU law states that you are also entitled to the following:

  • Up to €600 (£520) in compensation, dependent on the length of your journey (travel distance).
  • The right to claim on flights up to six years after they were scheduled.
  • The right to claim on any flight with a minimum of three hours of delay, total cancellation, or overbooking.
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What To Do in Case of Wizz Air Cancellations or Delays

If you find yourself in any of the unfortunate situations above, you should take the following steps to ensure that Wizz Air will actually pay compensation. Here are the steps you need to take:

  1. Speak with airline representatives to find out more about the situation and confirm the reason behind the cancellation, delay, or Wizz Air overbooked flights.
  2. Gather as much evidence as you can about your booked flight to support you when you make a Wizz Air flight delay compensation claim.
  3. While you're waiting, ask the airline to provide you with basic essentials, like food and water.
  4. Use our simple Compensation Calculator to check your eligibility for a Wizz Air refund 24 hours a day and find out more about how to get a refund from Wizz Air.

Wizz Air Boarding pass at the airport

How to Fill Out a Wizz Air EU261 Claim Form

To claim Wizz Air EC261 compensation, you'll need to fill in a relevant form. This can be done on the official airline website, and it involves navigating through various pages and providing information and evidence to support your claim.

This can be quite a complicated process, and it's easy to make a mistake. That's why we recommend using the AirAdvisor site to make your claim instead, as our flight compensation experts can help ensure that you get the maximum amount you deserve. You can file a claim with Wizz Air first and then when you don’t receive a reply, start your hassle-free Air Advisor claim.

Note that you should allow Wizz Air 30 days to respond to your complaint first before AirAdvisor can step in. This protocol is important as this is what the law requires before a legal claim can be litigated. This passenger unfriendly rule is a result of a Wizz Air court precedent in English court, aiming to discourage passengers from seeking justice with professional service providers.

The good thing is that it’s really simple to fill out our EC261 Wizz Air compensation claim form. All you have to do is click on our free checker and then tell us a little bit about your flight. You'll be asked for simple info, like the departure airport, destination, and the type of disruption you experienced. Then we’ll get to work on your claim ASAP.

What to Do if the Form is Not Working

Sometimes, due to technical issues or other reasons, the EU261 compensation form on Wizz Air's site might not work. If this happens, don't despair. You can simply fill out the EC261 form via the AirAdvisor site instead, and our team will start the claims process for you.

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Wizz Air Flight Cancellations: When Are They Liable?

In most cases, this carrier will need to pay passengers for flights that have been cancelled. However, there are certain circumstances in which the airline could try to evade liability.

For instance, if there is a very bad storm or some sort of incident at the airport, this creates a situation of “extraordinary circumstances” in which you won’t be able to claim delay or cancellation compensation.

Even in these cases, however, the airline should still work to get you on another flight as soon as possible and provide various other benefits and assistance to help you. And in many cases, the carrier can't avoid liability.

According to EU Regulation 261, you will be entitled to a refund or an alternative flight, along with Wizz Air delay compensation of up to €600 (£520) per person in most situations.

Wizz Air delayed flight

Wizz Air Flight Delay Compensation

Airlines are always striving to make their flights on time and keep up with their schedules, but delays happen all the time. This is where EU Regulation 261 comes into play. Thanks to this, if your flight has been delayed by three hours or more (arrival time), you can receive compensation of up to €600 (£520).

The only exceptions to the Wizz Air flight cancellation policy are cases of “extraordinary circumstances”. These are situations outside the airline's control, like an air traffic control strike.

Wizz Air plane interior

Compensation for Wizz Air Flights: How Much Can You Get?

Are you curious how much EU261 compensation you can get for Wizz Air flight delays or cancellations? According to your air passenger rights stated in the law, you could receive:

  • All flights under 1,500km - Up to €250 (£220) per person
  • Flights ranging from 1,500 to 3,500km - Up to €400 (£350) per person
  • Flights longer than 3,500km - Up to (£520) per person

These examples should help to put these amounts into practice and will apply provided your delay was at least 3 hours and not due to extraordinary circumstances.

Departure Airport

Arrival Airport

Flight Distance

Wizz Air EU261 Compensation

Rome Fiumicino

Paris Orly


Up to €250 (£220)

London Gatwick



Up to €400 (£350)


Abu Dhabi


Up to €600 (£520)

Our Compensation Calculator is an easy-to-use tool to help you see exactly what you can get when claiming compensation.

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All you have to do is submit the application and wait for the compensation to be received.

AirAdvisor Can Help You Claim Wizz Air Compensation

No matter the type of flight disruption you have experienced, AirAdvisor can help you claim the Wizz Air flight delay compensation you deserve.

Our team of legal experts has won over 250,000 flight compensation cases, including Wizz Air flight delay or cancellation cases. Just click the Check Compensation button and enter your flight details. Then, when we are successful, we will send the compensation to you right away via bank transfer, after retaining our fee.

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Common Questions: Wizz Air Compensation Claims and Refunds

What is the time limit for Wizz Air compensation claims?

You can make a Wizz Air delay compensation claim any time in the five years after the flight was scheduled.

Can I get a refund from Wizz Air?

The process of obtaining a Wizz Air cancellation refund or compensation can be complex and demanding. And the truth is that the amounts in question hardly justify hiring a lawyer. This is where AirAdvisor comes in, as a company that has extensive experience in aviation law and daily interactions with the airline.

Why should I entrust my claim to AirAdvisor?

  • 7+ years of experience
  • More than 250,000 customers from 58 countries already trust us
  • 4.6 rating based on 15,021+ customer reviews
  • 13 languages
  • An international team of lawyers and travel lovers
  • Our compensation verification tool works great to find out if Wizz Air owes you compensation.

What happens if I miss a Wizz Air flight?

If you miss a flight due to delays, cancellations, or overbooking, you may be able to make a compensation claim. You can also potentially get a full Wizz Air flight refund, or get rebooked on another flight the same day. Keep in mind that accepting an airline's voucher is the worst and riskiest option for you (we do not recommend it).

Why is Wizz Air always late?

Not all Wizz Air flights are late. This airline had an on-time performance rating of 70% in 2023, so about one-third of its flights are late.

Has anyone received EU261 Wizz Air compensation?

Yes, all airlines operating in Europe, including Wizz Air, are bound by EU laws and have to pay out reimbursement in the UK and the rest of Europe in the relevant situations. Many travellers who have encountered delays, cancellations, and other issues have received compensation from this airline.

How to find out if there are any Wizz Air cancelled flights today?

You can read our recommendations on how to use flight delay checkers to find out about the latest flights and cancellation news. Alternatively, you can also use our cancelled flight checker.

Should Wizz Air compensate passengers for strikes under EU261?

Yes and no. EC261 compensation is possible for interruptions caused by strikes by Wizz Air staff. Alternatively, strikes by other workers, such as baggage handlers or security, are considered extraordinary circumstances, which prevents airlines like Wizz Air from having to pay.

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What happened with Wizz Air clients

Recent Comments

Ioana from Denmark (Wizz Air W6 1742 Flight delay)
May 19, 2024, 4:55 pm

Flight delayed over 4 hours with not enough notice. Led to scheduling issues and half a travel day lost.

Kristina from United Kingdom (Wizz Air W6 5006 Flight delay)
May 6, 2024, 8:44 pm

We should flight at 7 pm and they delayed around 10 pm , staying inside the plane.

Anna from Ukraine (Wizz Air W6 1551 Denied boarding)
May 6, 2024, 12:32 pm

Flight was overbooked. And me and my friend forgot to online check in but we did that in airport. But later we received deny of boarding due flight was overbooked. They told me that i am legal and they sent payment. Later they sent message that payment had been sent, but i did not received money. After few month of mailing them they sent me an invoice of with incorrect IBAN of ING bank (i sent them Privatbank IBAN) . Later they said that there was an error in system and i can create new claim for receiving compensation or reopen this one. But i can't do that because it has "work in progress status". They did not provide any care. We should buy new tickets from Gdansk to Larnaka same day. So we went from Warshaw to some town and from there to Gdansk.

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