Wizz Air Compensation for Delayed or Cancelled Flight

My flight was scheduled to leave Gatwick at 15:10 but was delayed until 19:40 We were supposed to land in Athens at 22:30 but landed at 01:40am The airline provided no care other than to keep apologise for the delay! I am an older woman travelling alone The public transport in Athens does not run after midnight and taxis charge double. I had to pay 90 euros for my ride As I was alone and it was very late at night, it caused me great stress and anxiety

My original flight was supposed to leave at 17:10 but I received a text message from my booking company to inform me flight was delayed until 19:40. We finally boarded the flight around 22:00 and sat on tarmac. The crew kept apologising but that was it! There was no care provided Athens public transportation does not run after midnight and taxis charge double. The original flight was supposed to land 10:30pm but the delayed flight landed at 01:30 am I am an older woman travelling on my own I had to use a taxi, which cost 90 euros. The stress and anxiety of having to sort out transportation on arrival was too much for me!

Boarding was delayed by about 3 hours and then we had to wait inside the plane for almost one hour for take of approval

We had to change planes and because of the late hour arriving in Liverpool, there was very limited staff and had another long wait just to disembark.

The flight took off 2 hours late and was then diverted to Budapest to change crew

Hi I was book tickets for 320€ including priority and seats also 20 kg baggage . The reason they didn’t get me on the plane was because they give my seat to someone else. This was very rude from Wizz air because I used this company a lot. Also the delay cost me a lot money and stress also losses money from work . Didn’t sleep at all . I’m really disappointed from this at the moment.

The flight was delayed by 3 hours because the plane wasn't ready. Then once the plane was ready there were further issues with the plane which meant we had to wait for another plane. The eventual delay was 5 hours. We were not provided we any food or drink despite the 5 hour delay.

Denied boarding because of overbooked flight. Had to use a different airline to arrive at my destination. Received compensation but not a refund

We find out the flight was cancelled at the boarding gate. No explanation given, we were directed through passport control and told we had no flight that day. We were offered one night at a hotel, but no one communicated with us again from Wizz air. At the airport we were shouted and insulted by the airline staff for asking where the shuttle departing to the hotel was leaving from. We have lost out tickets, had to buy new flights, we paid an extra night at the hotel in order to take our flight, had to spend money on restaurants, lost our car rental in France and paid another 500 to get a car upon arrival. In total we have lost over 2000 pounds as a result of the disruption. We want a refund and a compensation for the apaĺling treatment received by wizz air staff.

Das Flugzeug musste auf Wunsch der WizzAir-Unternehmenszentrale einen weiteren Flug von Athen nach Kutaisi und zurück nehmen

Auf dem Weg zum Flughafen wird Ihnen die Stornierung vier Stunden vor Abflug mitgeteilt. Wir entschieden uns für den Flug von Gatwick mit Wizz am nächsten Tag und arrangierten den Transport nach Gatwick. Wir waren im Flughafenhotel in Gatwick untergebracht, wurden aber von den Buchungsagenturen enttäuscht, da das Hotel ausgebucht war. Die Nacht verbrachten wir am Terminal. Der Flug sollte um 14:40 Uhr starten, hatte Verspätung bis 17:00 Uhr, startete schließlich um 17:45 Uhr und kam um 23:55 Uhr in Larnaca an. Zu diesem Zeitpunkt war der Grund für die Annullierung unklar, aber man ging davon aus, dass die Flugsicherung das Problem war. Die einzige Hilfe seitens Wizzair war der telefonische Transfer zum Gatwick-Flug. Mir wurde geraten, Transport und Hotel selbst zu organisieren und die Kosten später geltend zu machen

2 adults and 2 children travelled and flight delayed from 24/08/23 @ 17:55 until 25/08/23 @ 12:20 but late again until 13:20. Had to take taxi from Krakow Airport to relations in Krakow and taxi back to Airport on 25/08. Receipts available. My wife missed her days work on the 25th. Isn’t there compensation and EU/IAAtA regulations?

I went to the airport at the normal Hour I was meant to check in but the flight kept delaying. Was meant to take off at 22:00 but it actually took off at 2:30. It was an overbooked flight and I had to push hard to grab a seat even though I hS paid the ticket

Wizz air delayed my flight and gave me a flight the following day at 2:30am . I have two children aged 2 and 6 and was travelling by myself and this time would have made it extremely difficult to travel with two children. I specifically booked the original flight time at 8am so that it would be manageable with two young children. Additionally they stated that there could be further delays with the new flight too.

They cancelled 2 hours before flight, no one was there to offer help or support. They told us we need to rebook ourselves and sort out our own accommodation and that we weren’t getting our money back

I had a flight to go to Faro the 16th of august at 8am, when I wake up around 5 am to go to the airport I checked my email and I find out that my flight was cancelled (with no reason) they were offering to me the 120% of the money back or a new flight, I had to go to faro so I choose the 2nd option but there was no flights to go to faro the same day so I had to take the next flight that it was the day after. So I had a whole day lost because of them. All my schedule had to change, I missed some activities I had planned to do and of course a whole day of holidays that never gonna have back.

Air traffic control issues led to the flight being cancelled 30 minutes before boarding. Very little information was given on what to do and next steps. All other flights until the end of the week were booked so we have ended up booking a 30 hour coach to get back. We finally arrived at our hotel at 10:25pm after waiting for almost 3 hours to find out what was happening. When we got the hotel we got dinner but have since been told other meals are not available to us despite up staying for multiple days. I will be arriving at my designation 3 days late. It has inconvenienced me through having to book a new bus journey, being on a 30 hour bus and having to spend money on transportation, food and clean clothes. I am also missing 3 days of work due to this.

When we arrived at Tel Aviv airport we were informed that the flight to Krakow had been cancelled.

Our flight was delayed 18hrs. We lost our dental appointment and also lost money on coach bus. We had to rearrange everything when we arrived at Tirana Airport. Total has cost us £450

After waiting for over 8 hours, going in the airplane, the pilot gave us a short ride then returned us to the airport and said that the flight is cancelled.

Flight was delayed, no reason given. Flight was checked in then different plane, seats changed and my family were split up. Had to pay more for my taxi as the website was not updating real time

We head that it was due to some huge fire in Greece and that’s why the plane which was supposed to come and pick us up from DMM airport to LCA, was delayed 24 Hrs !

The flight was meant to depart on 16th August at 9:15 PM, but it departed on 17th August at 7:45 AM. So it was delayed more than 10 hours.

7 h delay the flight has departure at 12:25 but it was delayed to 19:10 Flight number is w9 3901

Our flight was scheduled to depart at 21:55, got pushed back to 22:50, still did not depart and ended up flying out around 01:00 and not to Larnaca, but to Bucharest, Romania. They kept us on the plane while in Bucharest for close to 2 hours. No food or drink was provided for passengers during this time even though on their website, they claim they issue vouchers for food if flights are delayed longer than 3 hours. We are still in Bucharest, 7 hours after the initial departure time and are yet to land in our destination Larnaca, Cyprus which was meant to be a direct flight from Gatwick.

Our flight from Larnaca to London Gatwick was delayed by more than 4 hours. We first received a text message saying that it would be delayed by 2 hours, then after we arrived at the airport we received 2 more messages about an additional 2 hours delay. We were supposed to fly at 18:25 but ended up leaving shortly after 22:45 and arrived at Gatwick after 01:30 on 03/08 while our original arrival time was supposed to be 21:20 on 02/08. This caused significant disruption on our journey as we ended up getting home in the early hours of the morning of the next day after we had spent almost 7 hours at the airport, and during which we only received two 4 euro vouchers for food and drink which were only enough for biscuits and not actual food as even a slice of pizza cost 7 euros at the Larnaca airport.

I really had to be in Romania for work, and the airline has announced us with around three hours that our flight was cancelled. Due to this, we missed the money for the ticket from Budapest to Romania, since this was a connecting flight to that one. I have arrived at the destination the day after the supposed floght, but I had to pay an important amount of money in the last moment to purchase a flight so close to the moment of the departure. Since I work in the military, no delay is allowed so it was a close one this time and a great money consumer.

Wizzair flight was delayed more than 4 hours. I had to wait with my son - 5y-old.

connecting flight to dubai but need dubai visa which is did not explain during booking of online ticket to avoid this kind of problem.

The planes tyre blow up apparently and the food provided was peanuts and water Which I think is wrong Had to pay more money We had no update of plane being delayed so arrived at airport at 8 in morning and left there around 5-6 at night

My flight was cancelled 01.00 am 26.7. Departure should be 6.20 am. the same day. I did overbookimg to the same route 1.8.. I didn't get know the reason of cancellation even though I tried to claim the compensation via Wizzair webside. They answered I can't get compesation because of reason of cancellation, but I stil don't know why was flight cancelled. I had to change two work days, pay for transportation between home and airport -209 km one way. It was two flight tickets om the same reservation (the second for my daughter)

Us I supposed to arrive in Vilnius at 1:25pm. And next morning was flyght to Tivat 6:45am .I had booked hotel for one night at hotel.com. That was holiday booking hotel and flights to Tivat. Us wizzair didin't provide my a flight to cache flight at 6:45am 23th July from Vilnius I had booked flight with Lufthansa from London Gatwick to Tivat wich costs my 762£. I used taxi to get to the airport and train go back home. Airline provide my 400£ compensation.

The flight was originally set to take off at 18:10 GMT on 03/08/2023 with boarding closing at 17:20. Whilst en route to the airport at 14:25 I received an email and text saying our flight was now “delayed, new departure time: 20:45” whichever as already a notable delay and we were already on the way to the airport. Then whilst sitting in the terminal at 16:15, I received another email and text saying “delayed, new departure time: 22:20” and was given 2x £4 vouchers, one for each passenger which could only be used at 2 locations inside the terminal and barely covered the cost of a drink. Due to the delay we were forced to pay for dinner in the terminal as we would miss the dinner planned for us in France by family. The £4 voucher did not cover anything but a drink each and we lost money on a dinner where we shouldn’t have been paying for food that day. The gate was finally announced at 21:20, but when we got to the gate there was no staff there for 40 minutes. At 22:00, one woman opened the gate saying that “they probably had to change plane” as the reason for up to that point a 4 hour delay. Once through the gate, the plane hadn’t started off boarding so we sat for another 20 minutes on the other side of the gate and finally got on the plane at 22:20 when the plane was MEANT to take off according to the most recent delay update. Once on the plane we sat on the plane with the door still open when at 23:00 the pilot made an announcement saying that they were delayed because their plane kept having faults, there was a lot of traffic in the sky and it is summer holidays - Wizz air were the only ones with delays on the gate board and I have family in cabin crew who said it was ridiculous what he said. He finished saying that we were waiting for “a signature” to leave and would have it shortly. At 23:14, the crew and ground staff began bickering (I was up front so could hear it all) and it was revealed there was a weight discrepancy in the amount of passengers groundstaff recorded to how man the cabin crew did - there was apparently 1 person too many on the plane; instead of 6 empty seats, there were 5. At the same time, I received a text and email from Wizz Air saying our flight is “delayed, new departure time: 22:55” which was ridiculous as that departure time was 20 minutes before the text was sent and had passed. At 23:34 the groundstaff located a man who was apparently on the wrong plane and tried loudly removing him from the plane; the groundstaff were arguing over this man as it turns out he was correctly on the plane but was transferred from another flight so he was meant to be in the plane wasn’t the person they were looking for. At 23:40 they still hadn’t figured out who was extra person and announced they would do a roll call of the plane. They realised this would take a while and decided to call just the names out of people who had not turned up for the flight. The third name they called out signalled the cabin crew that she was on the plane and in her seat and did not understand why she was showing as not being there when she had gone through the gate and scanned her ticket. We continued to sit without any drink or food being offered to us for this entire time and everyone obviously had to cancel all their plans and transport in France. We contained to sit there despite the extra person being found and 2 passengers were asking to get off but thankfully weren’t allowed. At 00:00 on 04/08/2023 the plane taxied to the runway but we then sat at the runway for 30 minutes before we could take off. We ended up taking off at 00:30 GMT and landing in Nice, France at 03:00 CET, 6 hours after we were meant to. When we got off the plane, the entire airport and even passport control was closed. Due to the 6 hour delay an 3am time, the family meeting us was unable to pick us up from the airport and the public transport was not running. There were only 6 taxis outside the airport and we were forced to pay €45 for a 10 minute drive to the Airbnb. We missed an evening and dinner with family for which we had to pay inflated prices to eat dinner in the airport, kept family awake as we couldn’t update them on collection time due to continuous delays that were not being explained to us and then had to pay an inflated rate taxi for a short drive. We were then unable to complete the planned morning activities on 04/08/2023 as we had to sleep due to the incredibly late arrival. We were meant to take off at 18:10 but departed at 00:30 with multiple excuses and human errors by Wizz Air with very little official updates. All of the updates I got were from listening in on the staff arguing in the front and cockpit or stumbling announcements over the speaker.