Wizz Air Strike: Impact on Passengers and What to Do When It Occurs
Hungarian ultra low cost carrier Wizz Air hasn’t had as many strikes as some other airlines in Europe, but when they do, countless passengers across the continent are affected. This guide aims to give you the most important information about airline strikes and how Wizz Air passengers can better navigate the potential flight disruptions that occur as a result.
Strike Alert! Wizz Air pilots and cabin crew have announced a 24-hour strike on Friday 29 November and AirAdvisor is warning passengers using the airline of potential delays and cancellations across the entire weekend.
According to the Italian Ministry of Transport website, Italian pilots and cabin crew at the budget airline will walkout from midnight on November 29th until midnight on the 30th. Wizz Air flies from a number of the UK’s most popular airports including London Gatwick, London Luton, Birmingham, Liverpool, Leeds, Glasgow and Aberdeen.
And while Wizz flights to and from Italy are the most likely to be affected by delays and cancellations, AirAdvisor is warning all passengers flying via the airline that weekend, that their travel plans are likely to be impacted.
Wizz Air Strikes: What It Means for Passengers
When Wizz Air employees go on strike, it means that they have decided, as a group, to temporarily stop working.
This usually happens when employees attempt to negotiate with management for better working conditions or wages, and when these talks aren’t fruitful, a strike is announced. If a satisfactory outcome doesn’t happen by the proposed deadline, then the pilots, ground crew, or other airline staff will then initiate a work stoppage.
Sometimes airline employees will suddenly decide to strike without any warning. When this happens, it is called a wildcat strike and it’s considered to be outside Wizz Air’s control. This doesn’t happen very often, but when it does, the airline is exempt from liability to its affected passengers.
How Often Does Wizz Air Go On Strike
As we said earlier, the airline hasn’t had as many labour disputes as other airlines, but it’s helpful to look at some recent work stoppages to give you a better idea of what to expect in the future.
Over the past year or so, Wizz has been affected by airport strikes at London Luton and at several airports in Italy. But even though they were impacted by the disputes, they don’t count as actual Wizz Air strikes because the workers were not directly employed by Wizz.
Only one recent strike took place that involved Wizz Air employees. On May 28, 2024, the Wizz Air Malta Cabin Crew stopped work for 4 hours, impacting several airports in Italy.
Because this involved direct employees of Wizz, the airline was responsible for repaying affected passengers for the inconvenience suffered. This leads us to . . .
Wizz Air Strikes and Your Rights as a Passenger
When a strike is announced, most passengers want to know if they’ll be repaid for missed flights and cancellations and when they will be owed a refund.
It works like this: Your rights are protected by Regulation EU261/2004. This is the set of rules Wizz must follow when their flights are interrupted as a result of a labour dispute. Whether your flight was cancelled or delayed, if you end up arriving 3 or more hours late at your final stop, then yes, Wizz Air may have to compensate you because the disturbance was within their control.
If you’ve been impacted by a Wizz Air strike and aren’t sure if your EU passenger rights will apply, enter your flight details to see if we can assist you.
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Can You Get a Refund?
Yes. If Wizz Air cancels your flight ahead of an announced strike, then you’ll be given a choice between a rebooking or a refund. If you choose the rebooking, you will not be charged any fees for the change.
However, if you cancel your flight preemptively, then you will technically only get a refund if you have a refundable ticket. This is why it’s a good idea to wait for the airline to cancel the flight instead.
Wizz Air Ticket Changes Prior to a Strike
It’s worth noting that many times, airlines will allow ticketed passengers to change their flight without paying fees if a strike is announced. You’ll be notified if Wizz anticipates that your flight will be affected. You can also check the official website to see if there are any notifications about booking changes. If your flight falls within the dates provided, then you can alter your ticket accordingly.
Steps to Take Before a Wizz Air Strike
- Keep on the lookout for Wizz Air updates and changes by checking the official website.
- Sign up for SMS alerts
- Download the Wizz Air app to get faster notifications.
- Check the refund policy for your booking.
- If you have a non-refundable ticket, check to see if you can make changes because of a pending strike.
- If you can make changes on your own, wait for the airline to cancel your flight and get an automatic refund.
- Pack accordingly. Be prepared for delays.
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At the Airport and Wizz Goes on Strike
If you’re already underway in your travels, then you might get stuck at the airport. Should this happen, remember that EU261 rules require Wizz to help you by giving you coupons or vouchers for meals and refreshments if your wait extends at least 2 hours.
If you’re stranded overnight, you should be given hotel lodging and transport, but if you end up paying out-of-pocket for accommodation, hold onto your receipts so you can get reimbursed.
In Closing
Download the Wizz Air app and check the website for alerts if a strike is announced. Whatever you do, stay on top of the latest information. If you have questions or concerns, reach out to the airline customer service to see if they can help you with your booking.
It’s also a smart idea to review the refund policies for your ticket and check to see if the credit card you used to purchase your flight offers any travel insurance. Lastly, get better acquainted with your passenger rights so you know what to expect from Wizz Air.
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