How do I make a complaint to Wizz Air?

You can make a Wizz Air complaint via form, email, live chat, Twitter or phone. This article has all the information you need.

How do I contact Wizz Air directly?

You can contact them via phone or live chat. You can find all the contact details you need in the article above.

How long do Wizz Air take to respond to complaints?

According to their website, they reply to email in 3 to 5 business days. However, the maximum response time according to the law is one month.

Is it worth complaining to Wizz Air?

Yes. I’ve you’ve experienced a flight disruption you could be eligible to receive compensation up to 600 euros. Just use our compensation calculator to see if you qualify.

Does Wizz Air have a live chat?

Yes. Wizz Air live chat is available on their website and mobile app. It is available 24/7, but to speak to a real agent you have to contact them in the following intervals.

Why is Wizz Air refund taking so long?

It takes so long because the maximum reply time according to the EU legislation is 30 days.

How much does Wizz Air charge for special assistance?

It depends on the service. To see the complete price list you should check the Wizz Air website or mobile app.

Can you sue Wizz Air?

Yes, you can sue Wizz Air. But, if you want to sue them for delayed or cancelled flight compensation you shouldn’t do it yourself. The AirAdvisor team of lawyers has a lot of experience in dealing with such cases. Plus, you don’t have to pay anything if we can’t get you the compensation you are owed.

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NO WIN, NO FEE - EVER

We cover all legal costs, including court

YOUR CLAIM WINDOW MAY BE CLOSING

Just 3 minutes – add your flight number

YOUR DATA STAYS PRIVATE

Encrypted. Never shared with third parties

RATED 4.6/5 AFTER 32,508 REVIEWS

650,000 cases, 98% success rate

Wizz Air Complaints

rating based on 4347 complaints

www.wizzair.com
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Mailing address

Flight left you disappointed? Let others know what happened

Post your complaint

Or see if you’re eligible for compensation

Flight left you disappointed? Let others know what happened

Post your complaint

See if you’re eligible for compensation

Customer support contact details

Website:

www.wizzair.com

Phone:

0044 330 977 044 4

Mailing Address

Wizz Air UK Ltd. Percival House 134 Percival Way, London Luton Airport Roundabout, Luton, United Kingdom LU2 9NU

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AirAdvisor is rated Excellent 4.6 based on 32,508 reviews

Lisa Du Toit

Verified Customer

Air Advisor is an extrmely professional and effective company. After trying, and failing, to submit our claim directly to the airline on numerous occassions, we were happy to receive the assistnace and have our claim settled so promptly.

3 days ago

Aykhan Nasibli

Verified Customer

The fee was too high. And lots of information to upload (KLM had this data and information already)

4 days ago

Lawrence Fundanui

Verified Customer

My flight was delayed by 24 hours and I received £361.42 compensation. The process was straightforward and worth it.

4 days ago

John Martins

Verified Customer

The process was handled professionally and concluded in a record time.