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Delta Airlines
Customer Care
PO Box 20980
Department 980
Atlanta, Georgia 30320-2980
Flight left you disappointed? Let others know what happened
Website:
www.delta.comPhone:
+44 (0) 207 660 0767Mailing Address
Delta Airlines Customer Care PO Box 20980 Department 980 Atlanta, Georgia 30320-2980Only verified complaints
50% of complaints led to successful compensation payouts
Safe space to complain
What do you want to ask AirAdvisor and the community?
Max 120 characters (0)There are over 68462 complaints on AirAdvisor – with 4666+ claims submitted!
Phone
Live chat
Delta has a live chat option that you can find in the lower left corner of their website. You can use it to get automated responses, but you can also request to speak with a representative to help you with rebooking or ask about a variety of issues.Social media
You can contact Delta Air Lines on Facebook and X (formally Twitter).Sending a DM to Delta Air Lines could lead to a faster response time.
Delta Airlines
Customer Care
PO Box 20980
Department 980
Atlanta, Georgia 30320-2980
Show Delta Air Lines address
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Your personal information is 100% confidential and securely protected.
You can raise specific complaints with Delta Air Lines by visiting:
https://www.delta.com/eu/en/need-help/overview?commentComplaintsForm
If you seek compensation for the problems you had directly from Delta Air Lines, this may take 20+ weeks.
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As well as sharing your experience with others through AirAdvisor, you can complain to Delta Air Lines directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from Delta Air Lines.
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These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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AirAdvisor is rated Excellent 4.6 based on 29,061 reviews
It was my first experience using AirAdvisor and I'm grateful I got to know them ! They were extremely efficient in getting a refund from the airline company and very quick as well !! They have some fees but it worth it. I totally recommend !
Excellent services, on time response and very clear directions and explanations. always sharing updates and status.
Thank you so much your service was nothing but helpful ❤️
When my dad said the compensation was successful, I knew it was proffesionally handled. Thank you, AirAdvisor.
Good communication, job done within the assumed time frame. RELIABLE !
Great end to end experience. Somewhat misleading information. Initial payout was communicated 600, and at the end way different. Maybe a bit more transparency on the process of collecting the right information to communicate more accurately.
Took 3 yrs from the airline, but once compensation was given, got it within a week.
We didn't expect to get some money back, but is a nice surpsrise after 16 monthts☺️
Everything was understandable everything was Smooth and without problems
Oluwafemi Temitope Vitor Ajayi
Verified CustomerThe service was excellent! Your consistent was topnotch!
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