London Gatwick Airport Flight Delay and Cancellation Compensation

Written By Nicolle Harwood-Nash

Last Updated: April 19, 2024

Gatwick Airport is the second largest international airport in the United Kingdom and the eighth busiest airport in Europe, based on passenger traffic. It's also a major cargo hub, handling over 100,000 tonnes of cargo each year. Because of Gatwick's high volume of flights and passengers, congestion and scheduling issues are, unfortunately, no stranger to this airport.

As one of the largest airports in the UK, London Gatwick also earns its place in the ranking of the world's best airports, securing the 18th position.

Our group of legal professionals at AirAdvisor assists air travellers, just like you, in asserting their passenger rights and obtaining the remuneration that they're entitled to. In this article, we share crucial insights related to flight cancellations, flight delays and denied boarding for passengers embarking from Gatwick Airport. By acquainting yourself with the information presented in this article, you can gain a better understanding of your rights and the actions to take if you find yourself in such circumstances.

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How to Claim London Gatwick Airport Flight Delay Compensation

If you're travelling from Gatwick and experience a flight delay, it's possible that you may have the right to claim compensation for the inconvenience caused. We discuss this in more detail below:

Passenger Rights in Case of LGW Flight Delay

When it comes to air travel, few things are more frustrating than a delayed flight. But did you know that if you experience a delay departing from Gatwick Airport, you may be entitled to compensation? Following the UK's exit from the European Union, the UK government introduced its own regulation that covers your rights, the Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019. This regulation largely mirrors ‌EU261/2004.

If your flight from Gatwick is delayed for more than three hours, you could be entitled to compensation from the airline, depending on the circumstances of the delay. And it's not just about the money, the airline is also required to provide you with additional assistance, such as food, beverages and accommodation, if necessary, to make sure that you're taken care of during the delay.

So if you find yourself waiting around at Gatwick Airport for longer than expected, don't just accept it as an inconvenience, know your rights and take action to claim the compensation you deserve.

How Much Can You Claim for LGW Delay

For flights covering less than 1,500 kilometres, you may be eligible for up to £220 in compensation - not bad for a short flight, right? If your flight covers a distance between 1,500 and 3,500 kilometres, you could receive up to £350 in compensation, which could come in handy if you experience a delay. And if your flight covers a distance greater than 3,500 kilometres, you may be eligible for up to £525 in compensation.

So whether you're jetting off for a quick getaway or embarking on a long-haul adventure, know that you have rights as an air passenger, and don't be afraid to claim the compensation you deserve.

Gatwick Airport Cancelled Flight Compensation & Refund

There are few things more frustrating than arriving at the airport, ready to take off on your next adventure, only to find out that your flight has been cancelled. But if you're booked on a flight that gets cancelled at Gatwick International Airport, you're not completely out of luck. Your rights are protected under UK261 regulations.

Cancelled Flight Law in Europe

If your flight is cancelled, under UK261 regulations, the airline is obligated to offer you a full reimbursement of your ticket cost or an alternative booking to your intended destination. If the cancellation was due to the airline's own actions and occurs within a fortnight of your scheduled departure date, you may also be entitled to financial compensation.

On top of that, the airline must also provide you with basic amenities, such as meals, refreshments, communication facilities and accommodation, if required, to make sure that you're taken care of during the delay. And while there are certain extraordinary circumstances that may exempt the airline from paying compensation, they're still required to provide you with assistance and support.

So if your flight gets cancelled at Gatwick International, remember that you have rights as an air passenger. Know what you're entitled to, stay informed and take action to make sure that you receive the compensation and assistance you deserve.

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London Gatwick Airport Cancelled Flight Compensation You Can Claim

Under EU261 regulations, the amount of compensation you can claim if your flight is cancelled depends on the distance of your flight and the length of the delay.

• If you're flying from Gatwick to Paris or Amsterdam, for example, your flight covers a distance of less than 1,500 kilometres. If your flight is cancelled, you may be eligible to receive up to £220 in compensation.
• If you're travelling on a medium-haul flight covering a distance between 1,500 and 3,500 kilometres, such as Gatwick to Istanbul or Tel Aviv, you may be entitled to receive up to £350 in compensation if your flight is cancelled.
• If you're flying on a long-haul flight covering a distance greater than 3,500 kilometres, such as Gatwick to New York or Dubai, you may receive up to £525 in compensation if your flight is cancelled.

Denied Boarding at Gatwick

If you're not allowed to board your flight at Gatwick Airport, don't worry - you have rights as a passenger. The airline is required to provide you with assistance to minimise the inconvenience caused by the denied boarding, such as meals, refreshments, communication facilities, and accommodation, if necessary. The airline should also provide you with a written statement explaining the reason for the refusal of boarding. Be sure to keep this statement, along with any receipts or boarding passes that can support your compensation claim.

In addition to assistance, you may also be eligible to receive compensation under UK261 regulations if you're denied boarding. The amount of compensation you could receive ranges from £220 to £525, depending on the distance of the flight and the length of the delay you experience. This compensation is separate from the assistance provided by the airline and is designed to compensate you for the inconvenience caused by the denied boarding.

Gatwick Airport Compensation With AirAdvisor

If you've experienced a flight disruption at Gatwick Airport, don't worry, AirAdvisor is here to help. Our team of legal experts can assist you in filing a claim for compensation and ensure you receive the compensation you deserve.

To start the process, simply visit our website and fill out our online claim form. The form is designed to capture all the relevant details of your flight disruption, including your flight number, travel dates and the reason for your delay or cancellation. After you submit the form, our experienced legal team will handle the rest, including any negotiations with the airline on your behalf.

The best part? We work on a no-win, no-fee basis, so you won't pay a penny unless we successfully secure your compensation. Our fee is only deducted from the amount you receive, so there are no upfront costs to worry about.

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Questions and Answers

You can explore some FAQs about LGW flight disruptions, below: