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Air India Delayed or Cancelled Flight compensation and refund

Get compensation up to €600 if your Air India flight was disrupted

Did you experience an Air India flight cancellation or delay? If so, you can claim up to €600 for disrupted flights. AirAdvisor is here to help you get the compensation you deserve. We've successfully made over 250,000 claims for our clients from 58 countries.

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Last Updated: June 14, 2024

Air India refund because of delayed flight 

Many passengers fly with Air India, India's national airline, on a regular basis. However, not every flight departs on time, and some don't even depart at all. If you're dealing with issues like an Air India connecting flight delay or cancellation of Air India flights, you may be eligible for up to £520 in Air India flight compensation. 

Air Advisor can help you claim the Air India delay compensation you deserve, with a no-win, no-fee system, so you don't have to pay us a penny unless we're able to successfully make your claim. Read on to learn more.

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All you have to do is submit the application and wait for the compensation to be received.

Air India Flight Cancellation and Delays  

Air India cancels flights from time to time and suffers flight delays, just like any other airline. But what can you do, as a passenger, if you find yourself facing one of these issues? Well, thanks to EU law, you could be able to claim up to £520 (€600) in compensation for every delay or cancellation. 

How does this work? Well, even though Air India isn't a European airline, it operates flights in and out of Europe regularly. If you're booked on one of these flights and encounter an issue, Air Advisor can help you get the Air India compensation you're entitled to. Here are the rights the EU gives to all of its passengers:

  • The right to claim up to £520 (€600) per passenger with an Air India compensation claim
  • A 3-year period in which you can file your Air India claim compensation request
  • The right to claim an Air India compensation for cancelled flights, long delays, and other issues like overbooking

Air India Claim for Flight Delay Compensation 

Man waiting because of an Air India delay

It’s important to note that Air India compensation for a delayed flight can only be paid out in certain circumstances. EU 261 Regulation only applies for flights departing the EU, and doesn’t count on flights that are entering the EU from elsewhere. 

So, if you are wondering how to claim compensation from Air India, the first step is to check that your flight is valid. You can use our flight delay compensation calculator to quickly find out if you’re entitled to compensation and how much you could claim.

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AirAdvisor is happy to help with your claim, so you can avoid the stress of dealing with airlines and complicated laws.

Air India Delay Compensation: What You Need to Know

Air India will be held liable and have to pay compensation to passengers in the following situations, on flights out of the EU:

  • Delay: Covers all delays lasting three hours or more.
  • Cancellation: Covers cancellations of flights.
  • Overbooking: Covers situations where you are refused entry to a flight due to overbooking.
  • Missed connecting flight: Covers cases where you miss a connecting flight due to delays.

What to Do if Air India Cancelled My Flight?

Woman receiving message about Air India cancellations

Here are some simple steps to follow if your flight gets cancelled with short notice, while you’re actually at the airport.

  • First, find a member of staff or representative of the airline who can explain to you why your flight was cancelled. They should also offer alternatives and explain what they’re going to do to help you.
  • Collect as much evidence as you can. This includes tickets, receipts, photos of the departure boards, and so on. Find evidence that proves your flight was cancelled and shows you were at the airport when it happened.
  • Claim all of the benefits you’re entitled to. Normally, airlines are obligated to provide you with food and drinks, or vouchers, if you are going to be stuck at the airport for a while. They may also offer overnight accommodation, if needed.
  • Use our free online compensation calculator to find out exactly how much compensation you could get, and read our other articles and resources to learn more, like how to claim delayed baggage compensation with Air India.

Note: There are certain “extraordinary circumstances” in which the airline can avoid having to pay compensation. In cases of bad storms, airport incidents, or other issues that are out of the airline’s control, it may not need to pay cancellation compensation. But it should still endeavour to help you as much as possible and get you to your destination, or offer a refund. It may offer refunds as direct payments, credit, or vouchers. We recommend saying no to vouchers, as they can expire.

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Q&As

Can I Get Air India Connecting Flight Compensation?

Yes, you may be eligible for up to 520 pounds worth of compensation, as well as a missed flight refund India, if you missed a connecting flight due to a delay caused by the airline. Remember that this only applies on flights operating in Europe.

What About Air India Overbooking Compensation?

Overbooking compensation works in much the same way as other kinds of compensation. You can get up to 520 pounds if you aren’t allowed onto your flight because the airline overbooked it.

How Much Time Do I Have to Make My Claim?

You’ve usually got a full three years after the date of departure to make your claim, according to the law and Air India cancellation policy.

EU 261 Compensation Claim: How Much Can You Get?

  • Up to £205 (€250) per person for all short flights (under 1,500 km)
  • Up to £330 (€400) per person for internal EU flights of 1,500 km or more
  • Up to £330 (€400) per person for non-internal EU flights ranging from 1,500 km and 3,500 km
  • Up to £520 (€600) per person for non-internal long international flights from EU (over 3,500 km)

How to claim a flight delay compensation from Air India?

Air Advisor can help you make your claim. All you have to do is get in touch with our team. We’ll ask for some details about your flight and use the info you provide to make a claim, and we’re very familiar with the claims process and how to handle it to get a result. We won’t ask for any payment from you until we successfully make your claim and get the compensation you’re entitled to.

Are Air India Flights Refundable?

Yes, but it depends on the situation. You can cancel any reservations within the first 24 hours and get a full refund. You can also claim a refund if the airline cancels your flight and can't book you on a suitable alternative.

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What happened with Air India clients

Recent Comments

Dileep from India (Air India AI 138 Flight cancellation)
May 16, 2024, 6:27 am

Vouchers were provided at Malpensa Airport, Milan, Italy. 1. We arrived at Delhi airport the next day (14th May 24) 2. my connecting flight to Indore on 13 May 24 was also mixed due to AI138 flight cancellation 3. I could not get a connecting flight to Indore on 14 May 24. 4. I finally got my Indore flight on 15 May 24. I am a scientist and working in a scientific institute. I missed all my meetings, and important work planned for 13 to 16 May 24. This delay disturbed me a lot. I couldn't join my office two days later, so I had to take these leaves into my account.


Praveen Kumar from United Kingdom (Air India AI 128 Flight delay)
April 25, 2024, 1:01 am

Air India staffs made us to wait for 30 minutes and they told that flight has been departed. London to Mumbai flight has been delayed for 3 hours. So, i have to wait at mumbai for 6 hours.


Arzoo (Air India AI 172 Flight delay)
February 4, 2024, 11:08 am

The boarding started at the time of actual departure time. It was announced after an hour or so after boarding that there is some technical issue and then another announcement after an hour or so saying refuelling. I was almost delayed by 4 hours. Staff behaviour was rude by not providing juice or water for that 4 hours. Departure was around 4 hours late that it should have been. I had health affected by it as I didn't get any food or juice and impacted my further journey from Ahmedabad.


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