Eurowings Compensation for Delayed or Cancelled Flight and Refund

I booked a flight 1 hour in advance and they didn't let me check in online. When I was at the airport they said the Terminal D which is Eurowings terminal for check-in is closed forever now as they are moving operations to the new airport. They didn't let me board saying check-in not possible when I wasn't able to check-in at terminal or online.

I was 24 hours later in a New Airplane to Germany

There was a technical problem at Naples so we were delayed 5 hours. By the time I reached dusseldorf the flight to Manchester had long gone. Had to get a hotel and fly back the next day. Also luggage was lost.

After 1.30 hours of delay, they cancelled the flight on the moment. They moved me in another plane with 40 minutes of delay. I also missed my connection flight to Milan at 12.25

I came on the airport at 10:25 on the check in field. They send me to wrong gate. When I came on the regular gate they told me that I am late for departure. On the departure screen it was written that 10:50 is the last departure and I was on the onboard gate at 10:35. The worker on gate said to me “I cant help you , i am new here , and there is no one here who can help you” . On the help desk worker told me “I cant help you neither” . They were unpleasent. Can you tell me what can I do. Best regards Aleksandar

I don't know why the flight was canceled. Other flights flew that day. I had to be in germany on monday. I found out that the flight was canceled when I arrival at the airport.

Flight EW 1824 from Munich to Zadar on 6.10.2019. After i came few hours before flight on airport, i was waiting your delays, in one point you put it on screen at gate that boarding will be at 20:10 and few moment after that i recive messege on phone that our flight is canceled. I came to custom service desk at aiport and your very rude and unpleasant women who works for you make funny of passangers told me that i need to pay my taxy and Eurowings will give me just a room and after everything pay taxy later on trasanction account. The hotel room was with dirty toillet. You gave me flight today from munich to split, not yesterday and i was unavailable to go on todays wedding in croatia (i am photographer) i call company and pay another college to do wedding becouse i cant obviosly. I deffinietly want my money back that i pay another college and money from any cost becouse of your cancelation. You destroy whole my work and my almost my future of work that i built so many years. If you dont answer on my email, i will need call my lawyer and prepare paperworks becouse i will not wait you to answer on my email so long. Also me and few more travelers from same flight is ready to give story some of german media houses make story about your behaviour, your woman workers and your company, on that flight was woman who buy assist and doesnt have anyone and she was from surgery, i have her story and phone number if i decide to go on german television, my friend who is working in munchen media house is cant wait to have some good story againts people good and humanity. you cancel your flight not me and that whats destroy in my businnes i want you to make it wright. i can send you invoice of my college for his work that i need pay hil becouse of you, and that words that your workers on munich aiport say to ass that “eurowings owe you nothing” i will go on court with that! Ps sorry for bad english and wrong sentence.

Eurowings knew about the strike, they cancelled the flight on 27.10.2019 at around 8:00.... One hour befor the flight

They sended Us An email, that the flight is canceld at 7:50 and the flight was at 8:50. The number to call, that they gave Us was to bussy, so we could not get anybody on the Phone. So there was no option for New flight, and we rented a car with my girl friend (she already sended to you a claim).

They canceld our flight 1 hour before our flight. And there was no other option for other flight at that Time, so we rented a car to get to Klagenfurt.

My flight from Ibiza to Dusseldorf was delayed about 6 hours. I missed connecting flight in Dusseldorf to Berlin Tagel. The airline provided a hotel but next morning I had to buy another flight with easyjet to be able to get to Berlin for my morning meetings. The airline provided a train ticket instead of another flight.

1 hour before the departure i was with sms informed that my flight is cancelled. I am doctor i had to be at 14:00 in my shift and of course i couldn,t manage it. The people of eurowings offered me after 3 hours of waiting the opportuinity to travel with train (4-5 Hours until Cologne), that was of course no option for me so i got the refound and booked another ticket with Easyjet. The refound was about 90 Euros and the new booking was by 160 Euro. And Of course i couldnt make it with my Shift at the Hospital.

flight delayed in dusseldorf to vienna which caused to miss the flight from vienna to sofia. apparently there was another flight to sofia at 30 minutes after arriving in vienna however we couldnt get on that flight either because of technical problems at the eurowings office which had us queue for 3 hours along with other passengers

Eurowings send us e-mail info that the flight is delayed and that we have to fly next day without any explanation.

We lost the connection to Buffalo; we were rescheduled to the following flght to Buffalo which was also 2h delay (total waiting time in Newwark 4h); as a result we arrived in Buffalo more than 6h later

Technical Issues in the Plane by the Take off, then Airplane Switch and Waiting Times to 3h.

Flight initially delayed, then boarded on a bus, went to aircraft, after 30 minute on a bus no reason provided and passengers dropped of at baggage hall without any communication about next steps.

plane was dirty and they could not start after the delay of cleaning it

The flight was at 11p.m and canceled 3 times cause of technical problem. Finally the flight canceled for the day after

The flight has been oversold. I’ve got a boarding card without a seat number. Checked in my luggage and went through security. At the gate before boarding the plane I was told that the flight has been oversold and they don’t have any seat for me. I couldn’t get onboard at all. I had to go to collect my luggage and in the meantime they have put me on the next available flight which was next morning : departure Barcelona 9:05 am date: 05.06.2019 flight no: EW 2529. They said that all the flights that day were fully booked and I had to wait until next morning. They have booked the hotel for me. The thing is that my final destination was LONDON where I live and I had some meetings scheduled for last night and this morning regarding my work. Please let me know if you need any other information?

I was supposed to have my flight back to Paris on the 13th March at 18:05. They told me they were a strike and no way to be back home on time. So I had my flight on the 14th March at 6:40 am

SuppoSed to have my flight at 18:05 on the 14th March from Hamburg to Paris CDG but due to a strike I am stuck in Hamburg untill tomorrow morning for another flight at 06:40AM.

First, our flight was delayed with more than one hour, we were already at the airport when they annonced the cancellation. There was no place for other flights. We had to find a totally different solution. Eurowings did not inform us well about other possibilities or compensation, only about our luggages.

Received email about cancellation from Eurowings at 14:24 on Friday 22/02/2019 for a flight at 19:15 the same day. The airline didn't offer us any other option for a flight the same day so we had to buy bus tickets to get back to Milan. We bought the tickets through Gotogate, but when we called for a reimbursement we couldn't reach them.

They cancel The flight and I get another flight after 12 hrs. And I am just missed my job.

1. Bangkok delayed more than 2 hours 2. we are forced to land at Ankara because of an engine failure ( more than 1 hour) 3.the plane was cancelled in Germany Düsseldorf aeroport.

First it was a short delay for the flight (EW7184 original departure time 18:15 on 01.7.2018 is delayed. Your flight will now depart at 19:00 on 01.7.2018). After that, it happened the deny for boarding at all, the next flight was provided with almost 12 hours interval: EW7180 original departure time 06:40 on 02.7.2018 (Booking code PFYTQA) I agreed to go for that flight, as the accommodation was provided as well, but I am not sure what to mark, if I took the alternative flight (it have to be in almost 12 hours), or no not, as it happened to my fault, I could not get up next day so early, as got too nervous the previous to the new flight night, got late to bed exhausted and very tired after managing with all that circumstances, re-arranging my-businesses etc.. (here is wonder why not to provide any alarm service, due to such a situation, we are just humans.. as I was in time for my flight, which I was denied from..). So, I had to go to Amsterdam next day by my own and carry some additional expenses for that.. After, I sent an email to air company with the explanation of the situation and my claim of the compensation, as I understand from from Regulations 261/2004/EC, it should be about 250 eu, if I am not mistaken, but the answer I got just recently, mid of September 2018, is following: We apologize that we are currently unable to offer you any payment. The statutory regulations only provide for payment of compensation if arrival at the destination is delayed by at least three hours. However, this was not the case on your flight. But I see my case is - deny for boarding and providing alternative flight in almost 12 hours..

flight was delay more then 2 hours and then canceled our flight.

I was supposed to have my flight from Hamburg to Paris on the 14th March at 18:05. But my flight been cancelled so I am stuck in Hamburg and I have to travel on the 15th of March.

Flight was cancelled at 4pm Wednesday and I was meant to be flying at 8am Thursday morning

I was denied boarding on a direct flight ARN- NCE, EW4652 on 2022-07-07. They crew at the gate asked me to rebook at the representative counter. They told me the only flight available in three days was a flight to NCE the following day via Dusseldorf. EW9217 and EW9420. After an entire day at the ARN- airport on the 2022-07-07, I had to go home and come back the following day. I spent double tickets for transport, food, lost one night of accommodation in Nice, one whole day of vacation (only had five). I finally arrived at 19.25 in Nice on 2022-07-08, 14 hrs later than the initial flight the day before. In addition I had to wait in Dusseldorf, when I originally had bought a direct flight. I was highly inconvenienced.

The flight was cancelled the next day as well.

Cologne airport has not sufficient crew to run security checks quickly. Ended up to lose my flight after waiting 10hrs in a queue to pass security check. Flight was delayed for 7hrs.