About the Author
Joanna is a writer, editor, and consumer rights advocate.
Work Experience
She has worked extensively in broadcasting with experiences at Discovery Network and Cumulus Broadcasting, and her writing has been recognized by the Toronto Sun, the Sun UK and US, and The New York Times. Early in her career, she wrote dance criticism as an intern at the Village Voice in New York and at the San Francisco Chronicle.
Joanna holds a BA in Theatre from the University of California, Berkeley.
Interests and Passions
Joanna has a profound love of history, dogs, draft horses, painting, and audiobook narration. To date, she has recorded over 100 audiobooks and has been heard across the U.S. and globally in branding campaigns for Volvo, Window World, Stena, the Golf Channel, Adam & Eve, NBC Universal, and HGTV. In her spare time, she enjoys painting, singing, and baking pies for people in the community. She lives with her husband and 4 dogs in rural Nova Scotia.
Latests
Heathrow Airport Fire Disruption - What passengers should do
A fire at an electrical substation near Heathrow Airport (LHR) has caused the airport to suspend all flight operations on Friday, 21 March 2025. This has led to widespread flight cancellations, delays, and diversions. So far, the shutdown has affected roughly 300,000 passengers, making it one of the...
Joanna Teljeur, 21.03.2025
3 minutes read
SpaceX & Flight Delays: When Passengers Deserve Compensation
On March 5, 2025, SpaceX’s Starship exploded over the Caribbean Sea, disrupting approximately 240 flights across Florida airports as a result. Of the disruptions, 171 flights were delayed by 28 minutes on average, 28 flights were diverted, and 40 flights were put on airborne holding...
Joanna Teljeur, 19.03.2025
7 minutes read
What To Do If Your Airline Declares Bankruptcy
Over the last 15 years, 27 airlines have filed for bankruptcy. The most recent was Silver Airways that filed in December 2024. For passengers, airline bankruptcies can create a whirlwind of confusion, with last minute cancellations and no clear path for getting refunds or even a rebooking. ...
Joanna Teljeur, 17.03.2025
8 minutes read
What to Do When Airlines Deny Your Compensation Claim
You’ve submitted a compensation claim to the airline, and after weeks of waiting, you finally get a response saying that your claim has been denied. While this can be disheartening, it might help to know that claim denials and rejections happen all the time and for various reasons. Some...
Joanna Teljeur, 17.03.2025
6 minutes read
How to Get Compensation for “Operated by” (Codeshare) Flights
Have you ever booked a flight with one airline and, at the airport, realise your flight is actually operated by a different airline? This is called a codeshare flight. It can be even more confusing if your flight is delayed or cancelled, and you want to file a compensation claim. Because two...
Joanna Teljeur, 17.03.2025
4 minutes read