Kenya Airways


Kenya Airways Delayed or Cancelled Flight compensation and refund

You bought one or more tickets from Kenya Airways and found yourself in an unpleasant situation: the flight was delayed or canceled or denied boarding? Do you still not know if compensation is due in your case?

You could claim up to €600 from Kenya Airways. AirAdvisor makes claiming compensation easy. If we claim your compensation, we charge a fee of 30% from the amount you receive from the airline. However, we get paid only if we successfully claim your compensation on your behalf.

Amount of compensation from Kenya Airways

The length of your trip and the duration of Kenya Airways delay determine the amount of compensation you can claim.



up to 1500 km



from 1500 km up to 3500 km



from 3500 km

How it works

Submit your claim

It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.

We fight for your rights

Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.

Receive your compensation

Once we receive the compensation, we will transfer the money to you, minus our fee. You don’t pay if we don’t win.

What happened with Kenya Airways clients

Recent Comments

Ms Lindsey from United Kingdom (Kenya Airways Flight cancellation)
March 13, 2020, 4:17 pm

This flight was originally booked through KLM who used Kenya Airways as their 'partner airline'. The airline claim that the cancellation was due to a 'bird strike', however when I asked for documentation proving that they sent me an unsigned report from 2017 (2 years prior) so I believe it was a previous technical problem they hadn't fixed. We were delayed at the departure gate for 6 hours before they cancelled the flight (We had heard there were technical problems), we were checked into the hotel only at 3am (3 hours wait for check in) and they put me on a flight at 10am the following day... I was in Harare 24 hours later than expected and as my trip was for less than two weeks and on a tight schedule it threw my whole planned itineray into disaray.

We'll help you get compensation for last 3 years, if your flight was delayed, cancelled or if you were denied boarding.

Check Compensation

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