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Etihad Airways



Etihad Flight Delay Compensation & Cancellation Claim

Claim up to €600 for Etihad Delayed or Cancelled Flight

Etihad is one of the 2 flag carriers in the United Arab Emirates. Even though it is a well-respected airline with an excellent on-time performance, you might still find yourself experiencing an Etihad Airways flight delay or cancellation. If so, you may be eligible for up to €600 in compensation if this happens in Europe. 4.6/5 based on 15,078 reviews

You can also click the button below to start the compensation process with the help of our expert legal team. We've won over 250,000 compensation claims, including for Etihad Airways flight delays or cancellations.

Keep reading below if you want to know more about your passenger rights and how to make an Etihad compensation claim.

Alex Manea
Written By Alex Manea
Last Updated: April 18, 2024

Airplane parked because of an Etihad flight cancellation

Etihad Airways is one of the most popular and elite airlines of all, famed for its high levels of service and comfort. However, even an elite airline like this one can suffer from delays, cancellations, and overbooking issues from time to time. But what can you do if you're dealing with an Etihad flight cancellation or delay? Well, you could make an Etihad Airways compensation claim, and Air Advisor is here to help. 

If you've had to deal with problems like cancelled Etihad flights or Etihad Airways delayed flights, you could be entitled to up to €600 (£520) in compensation, as long as these flight originated from an EU or UK airport. However, claiming Etihad flight delay compensation can be tricky. That's where Air Advisor comes in. We can handle the claims process for you, getting the money you deserve paid out to you as quickly as possible, and we won't ask for any payment until we are successful with your claim.

Etihad Airways: When to Complain?

According to EU and UK law, Etihad Airways is obligated to pay out compensation in all of the following cases:

  • Delay: Covers all flights that are delayed by 3+ hours.
  • Cancellation: Applies when Etihad Airways flights are cancelled and you can't be booked on a suitable alternative flight.
  • Overbooking: For situations when the airline books too many people on a flight, and you aren’t allowed to board.
  • Missed connecting flight: Works in cases when you miss a connection because of a delay earlier in your journey.

Disrupted flight? You might have a right to compensation - up to €600.Check Your Flight

Etihad Airways Flight Cancellation and Delay Compensation

Every airline has to deal with delayed and cancelled flights now and then. Etihad Airways is no different. And, as a passenger, it can be very unpleasant to deal with an Etihad flight delay or Etihad Airways cancelled flights. Fortunately, EU and UK law offers certain protections to passengers who find themselves in this situation, giving you the right to claim up to €600 (£520) per person, regardless of the cost of your ticket. The compensation varies based on flight distance. 

Even though Etihad Airways is not a European airline, it still runs many flights in and out of Europe. Because of this, if you happen to be booked on a flight that is departing from a European airline with Etihad, you’ll be covered by EU law. Specifically, the EU 261 Regulation an UK261 law offers the all-important coverage you need. This law provides the following passenger rights:

  • Claim up to €600 (£520) per passenger for an Etihad Airways cancellation or delay.
  • Claim on any flight which was due to depart in the last three years.
  • Make Etihad Airways claims for delays, Etihad Airways flight cancellations, overbooking, and missed connections.

Learn more by reading our delayed flight compensation guide

Etihad Airways Cancelled Flight Compensation

If you face an Etihad flight cancellation, you should know you are also entitled to compensation of up to €600 (£520). Besides the financial compensation, you are also entitled to other rights, like free drinks and means and even a free ticket on an alternative flight. We have a complete guide on cancelled flight rights and compensation as well. 

Again, our team of legal experts is ready to help you claim the compensation you deserve. Contact us right now to get started.

Find out if you are owed compensation for a disrupted flight.Check Your Flight

Denied Boarding Compensation for Etihad Airways

Lastly, you might find yourself in a situation where you are denied boarding because the airline oversold the flight. In such a case, you are entitled to a new ticket on the next available flight or a full refund of your ticket cost.

Again, if the flight takes off from an EU and UK airport, you are entitled to compensation of up to €600 (£520) that AirAdvisor can help you claim.

Our guide on compensation and rights in case of denied boarding will give you all the information you need. 

Etihad Delay Compensation: How Does it Work?

Man looking how to claim an Etihad flight delay compensation

You may be wondering how to get Etihad Airways flight delay compensation or how to make your Etihad Airways baggage claim. Well, the process of contacting Etihad Airways and making your claim can be a tricky one, especially if you've never done it before.

Fortunately, Air Advisor can help. We have a highly experienced team of legal and travel experts who know and understand the claims process better than anyone. We can handle the claim for you if you've had an Etihad delayed flight.

The best part is that we operate on a no-win, no-fee basis. So we won’t ask for any payment from you until we have successfully made your claim for Etihad Airways flight compensation. If you’d like to get started and see how much you can claim, try our free flight delay compensation calculator. 

Steps to Follow When Etihad Flights Are Cancelled or Delayed

Passenger looking for information on how to make an Etihad Airways compensation claim

So what should you do if a flight gets cancelled or delayed? Here are the key actions to take:

  1. Speak to an airline representative at the airport about the situation. They’ll be able to tell you more about why the flight has been affected and what will happen next.
  2. Claim any benefits you are entitled to. EU 261 states that passengers dealing with long delays or cancellations should be provided with food, drink, and potentially accommodation in cases of overnight delays.
  3. Collect as much evidence as you can, including tickets, receipts, photographs, and more. This can all be used later on when you need to make your claim and deal with the fine-print of the Etihad Airways flight cancellation policy.
  4. Make use of our free online compensation calculator to learn more about how much compensation you can claim. You can also look online to learn more about Etihad refund policy.

Note: Sometimes, airlines may try to avoid paying the cancellation compensation charges. They can do this in cases of “extraordinary circumstances”, such as extreme weather events or terrorist activity at the airport.

Figuring out how much you are owed for a disrupted flight can be complicated. We're here to help. Let us assess your compensation for you.Check Your Flight


How to get a refund from Etihad Airways?

Getting an Etihad Airways refund depends on the situation. You should familiarize yourself with the Etihad Airways refund policy before you begin. If you order a flexible fare and and want to cancel, you should be able to get a full Etihad Airways flight refund. If the airline cancels your flight and can't book you on another one, they should also provide a refund from Etihad Airways.

How Much Time Do I Have to Make My Claim?

According to EU 261, passengers have a total of three years to maker flight compensation claims.

EU 261 Compensation Claim: How Much Can You Get from Etihad Airways?

  • Up to €250 (£220) per passenger for flights below 1,500 km.
  • Up to €400 (£350) per passenger for internal EU flights beyond 1,500 km in length.
  • Up to €400 (£350) per passenger for international EU flights anywhere between 1,500 km and 3,500 km.
  • Up to €600 (£520) per passenger for long-haul international flights from EU airports above 3,500 km.

How to Claim Flight Delay Compensation with Etihad Airways?

Air Advisor can help you make your claim for compensation from this airline, and others. All you need to do is get in touch with our team and tell us a little bit about what happened to you. Our legal experts will then be able to pursue your claim with the airline, and we won’t demand any payment from you until we successfully negotiate your claim and get your compensation paid out.

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Recent Comments

Hazrat from Pakistan (Etihad Airways EY 20 Flight delay)
May 28, 2024, 8:09 pm

When i came abu dhabi from london heatrow.the next flight has gone to jeddah due to delay the first flight .the next day i reached jeddah saudi arabia.and one of my UAE visit visa which was have one entry.Expired because of them.i was so upset from ittihad . when i was going to UAE again and emmigration did not give me the entry.Because ittihad use my visit visa for in out of airport .i am so upset from ittihad and will never fly again.If they did not compulsate me.i lose my UAE visit visa .ticket cancellation also.lose of money .

Nagarjuna from Sweden (Etihad Airways EY 217 Flight cancellation)
August 10, 2022, 6:43 pm

From abu dabhi to a s arrived on 6th august and in an hour about to fly but come to know it’s cancelled. They gave me ticket for afternoon flight but denied boarding as it was full.then I got to wait in hotel for next day same time flight at 1440.

Joanna from United Kingdom (Etihad Airways EY 12 Flight cancellation)
October 8, 2021, 6:45 am

I was booked onto a flight from London Heathrow to Sydney on 22nd September 2021. On 13th September I was emailed to tell me that my flight was overbooked due to travel caps from Australian Government, and I would not be able to fly. I called Etihad who were not able to offer me an alternative flight before 29th December which would not be practical, and they refunded me. However I am seeking compensation.

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