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Etihad Airways P.J.S.C.
New Airport Road, Khalifa City A, PO Box 35566, Abu Dhabi, UAE
Flight left you disappointed? Let others know what happened
Website:
www.etihad.comPhone:
1-877-690-0767 USMailing Address
Etihad Airways P.J.S.C. New Airport Road, Khalifa City A, PO Box 35566, Abu Dhabi, UAEOnly verified complaints
50% of complaints led to successful compensation payouts
Safe space to complain
What do you want to ask AirAdvisor and the community?
Max 120 characters (0)There are over 70222 complaints on AirAdvisor – with 1997+ claims submitted!
Phone
Live chat
There is a live chat function on the website that is available 24/7. It’s easy to find in the Help section.Social media
You can contact Etihad Airways on Facebook and X (formally Twitter).Sending a DM to Etihad Airways could lead to a faster response time.
Etihad Airways P.J.S.C.
New Airport Road, Khalifa City A, PO Box 35566, Abu Dhabi, UAE
Show Etihad Airways address
Share your complaint - Tell other passengers what went wrong.
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Relax - Let our expert lawyers do the hard work for you.
Claims filed alone are often rejected. But don’t worry, we have a 98% success rate at getting your money back!
When we fight for you, Etihad Airways will pay you more and pay you faster, plus our 30% commission is the lowest around.
Your personal information is 100% confidential and securely protected.
You can raise specific complaints with Etihad Airways by visiting:
https://www.etihad.com/en/legal/rules-and-notices
If you seek compensation for the problems you had directly from Etihad Airways, this may take 20+ weeks.
Get a higher chance of claim success with less stress by complaining and claiming with us!
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As well as sharing your experience with others through AirAdvisor, you can complain to Etihad Airways directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from Etihad Airways.
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You might be able to get up to £520 (€600) for your trouble!Automatic protection. No claims. No waiting.

These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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AirAdvisor is rated Excellent 4.6 based on 32,477 reviews
Air Advisor is an extrmely professional and effective company. After trying, and failing, to submit our claim directly to the airline on numerous occassions, we were happy to receive the assistnace and have our claim settled so promptly.
The fee was too high. And lots of information to upload (KLM had this data and information already)
My flight was delayed by 24 hours and I received £361.42 compensation. The process was straightforward and worth it.
The process was handled professionally and concluded in a record time.
Really nice, didn’t have to do anything other then submit the flight info in the beginning, they took care of everything
The procedure was very quick and easy on my part. Would recommend to everyone!
can be trusted. fast and as per information from Air Advisor
Very professional service. I have received compensation in less than 3 months from the submission of my claim
you did a fantastic job in getting the claim in couple of months, it is been hussle free process with your help.
The experience was very good I was not expecting for this compensation but airadvisor.com made is possible.
They handled everything amazingly and i got my refund I only had to submit the details and information They did the rest 100% would recommend
Excellent communication and service from start to finish. Will definitely recommend 💯 to any person who needs to use Air Advisor for a claim
9 years experience
650,000+ claims
Specialist expert lawyers
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