Transavia EU261 Flight Delay Compensation and Refunds for Cancellations

The Transavia Boeing 738 had a technical failure that made the aircraft unable to take off from Eindhoven airport. This malfunction could not be repaired in situ and therefore all the passengers had to move to a new aircraft that took a lot of time to arrive. Because of this I missed the Easyjet connection flight at Bordeaux Merignac Airport to Porto, where I should join my family for Christmas Eve dinner. There were no flights to Porto on 24th December and I found myself wandering around Bordeaux completely lost and desperate. What happened next was terrible and devastating. I ended up getting on a bus to Madrid and then to Lisbon and then to Porto, where I arrived on 25th December close to midnight, after 26 hours of travelling, without any water nor food, on a bus full of frightened and distrusted illegal immigrants. It's been almost a week and I still have nightmares every night.

The flight was at 9 am, but I only received a cancelation message around 4 am. I had to stay in the city for the entire day because I could only book another flight which was in the late afternoon. The company promised to re-found the substitute flight, but they "accidentally" made a lot of mistakes and could not pay me the last 50 euros in the end.

I went from Germany, Hanover, to Amsterdam Airport, and when I arrived, they told me at the airport that the flight had been cancelled

Luggage issues, one luggage was loaded but didn’t belong to anyone on flight. We stayed 3 hours in the plane so hat a luggage parade could be arranged to identify the wrong piece of luggage. We were supposed to land in Amsterdam at 11:20am, but actual arrival was after 15:00

They said it was "air traffic control restrictions" in an email they sent the email at 21.45 h when the flight was supposed to depart at 21.50 h. The screen at the airport wouldn't show any update. We had to work the following day, and there were no flights available during the morning. We lost one day at work, even taking and alternative route (not with Transavia). No one from Transavia was there to answer any questions. The airline also said in the email they can not refund additional expenses since we didn't use their services for the return.

it was a TUI holiday with a Transavia return flight that was cancelled whilst we were at the airport ready to return. We ended up flying into Brussels leaving around 11 hours later. We were not give a single drink or sandwhich at the airport I made a complaint to TUI who said nothing to do with us, contact Transavia. I have not done that yet. Should have arrived home lunchtime Sunday, arrived home 3am Monday morning. Missed day of work. Airline didn't tell us anything. TUI were awful. At first told us earliest flight out was 6 days later and were in process of booking us 6 nights accomodation when we got a SMS to say we flying to Brussels (different country) followed by 3 hrs bus journey and a 52 euro tax which I had to pay because trains were not running at 2/3am from Schipol to Ams. A bit more details at

Transavia refused to refund the full ticket price which was cancelled within 1 hour after purchase. They only refunded the taxes(78eur).

Missed connection flight in Amsterdam, and was rebooked onto a flight leaving 20 hours after originally scheduled flight

The airplane was delayed till 18:20 the next day

Less than 24 hours before our flight Transavia declared a strike and cancelled our flight, we had to pay mich more on a different flight with another carrier.

we were traveling from Amsterdam to Larnaca and from yesterday they have told us that we where going to fly with another airlines without knowing the resone and today we went to the air port and after 2 hours that we have checked in an just waiting for the departure they told us via email that the flight will delay for tomorrow at the same time so 24 hours after the flow should be!!

They sent me email 36 hours before the flight saying it is canceled due to operational reasons

We lost 1 bag of luggage which went unfound for over 1 week.

Transavia showed flight was on time until arrival at airport. Their cancellation due to strike disrupted and caused ENTIRE trip to be cancelled! No alternatives were offered. ALL fees were paid in advance.

Trans avis Airline showed flight was on time and was not updated until arrival at airport. This was only first leg of flight causing entire rest of trip to be canceled. Also paid in US Dollars.

On arriving to Ben Gurion airport 3/7/2022 we dicovered that our flight was cancelled.

Arrived 5 hours later. Luggage did not arrive as well in Amsterdam

Kindly refer to details for ammar kuwatli claim -------------- We the family were denied boarding on Transavia flight HV6505 on 30th of June at Schiphol airport Amsterdam Gate D14. We showed all related documents including : Travel documents, German ID cards for permanent residents in Germany (we are permanent residents since 2015), We showed Jordanian entry permit under our names, we showed Jordanian entry stamps on travel documents for previous journeys. Transavia staff denied our boarding under the allegation that some of the documents were in Arabic and none of them can read Arabic (despite the Journey was to an Arab country). It seemed that the flight was overbooked since Transavia cancelled some of its flights to Jordan.

Please refer to details and documents provided by Ammar Kuwatli claim

I was denied and family from boarding on Transavia flight HV6505 on 30th of June 2022 at Gate D14 under the allegation that we hold travel documents only an not passports. We showed permanent German residency ID cards.We showed that we used same travel documents to travel to same destination on previous flight , In fact I showed stamps on these travel documents in addition to entry permit issued by Jordanian ministry of interior showing clearly our names(despite the document itself was in Arabic language) . Transavia staffs said they cannot read Arabic!. I asked for anyone of staff to read documents baring in mind that the flight itself is to Jordan (which is an Arab country and there should be one of the staff at least who can read Arabic). They did not even bother to check my documents. I later reported this case to police check point at Schiphol airport who translated the document immediately via google translate and wondered why I was denied from boarding. It seems that Transavia overbooked this flight and wanted to get rid of some passengers (as I discovered later). They ruined our holiday in Jordan.

We are sorry to inform you that we have cancelled your flight with booking reference A9UUUU . We know it has taken a while for us to provide you with info about your fight, and we apologize for the wait. We are constantly looking at restrictions and measures from the countries we fly to and adjust our flight schedule accordingly. Usually we would offer you an alternative flight, but this isn't possible right now. You do have two other options; A. You'll fly on another date to the same destination. This way you can postpone your journey, up and until October 31, 2022. Please contact our Service Centre to change your flight (free of charge). They're happy to help you seven days a week from 08.00 till 22.00. B. Get a full refund Within seven days you'll receive the full amount back into the account with which you made the booking. If you paid for your booking using a voucher then we will refund the total value of your booking to the account that was used to make the original booking. You can request a refund by using the button below. That was the email I received 3 days before my flight. I did not replay anything however they refund my ticket. I booked another flight which was three times more expensive than my initial one. Eventually I arrived at my Athens more than an hour later (21h30 via a flight of Aegean Airlines). I almost lost my flight to Heraklion Crete which was scheduled at 22h20 (different booking though).

We were told: Nous sommes désolés de vous informer que votre vol T04186 au départ de Paris (Orly) à destination de Cracovie , du 24/10/2021 , est malheureusement reporté à demain suite a l'attente des autorisations des autorités Polonaises . La nouvelle heure de départ est 16:00 , heure locale, le 25/10/2021

My flight was redirected to frankfurt do tue a storm

The flight was cancelled the 04/06 for the first time, but the next days it arrive the mail that the flight was actually confirmed. So I thought I could take it after a week I wrote to them and they said It was cancelled again ! ( I have the mails to prove it )

The flight was cancelled for the first time the 4th of June and then confirmed and then cancelled again a week before Canceled cause of COVID 19

To Whom Ever It May Concern, We were en route to Pisa and on schedule. I was supposed to catch a train from Pisa to Florence, as that is where I live. However, we were rerouted to Bologna Airport. I was supposed to make from Bologna to Florence on my own expense. I would like to be reimbursed for my troubles and the extra stress caused, please. Sincere regards, Jovana Maricic

Flight delayed Flight got delayed for 24 hours. Captain explained after boarding in the aircraft that the forcast appeared to be reaching the aircraft landing limitations. So as a precaution they cancelled the flight. Looking at the KEF airport website, all other flights that should be landing around our arrival time all got through and landed as scheduled. No other flights got cancelled that afternoon. So their appeared to be no such significant weather that the flight could not have gone through.

In the day of the fligh, the fligh was cancelled due to weather conditions! At the same moment were flights from another company taking off to the same place. Even so, I have to call Transavia and they only give a second fligh 3 days later!

The flight has been cancelled 15 hours before the departure.

They told us there was a weather condition, and that is it no further info than when we leave or something else.