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Air Serbia



Air Serbia Compensation for Flight Delays & Cancellations

Claim up to €600 for canceled or delayed flights!

Curious if you could be compensated for an Air Serbia delayed or canceled flight? In this guide, we’ll explain your passenger, reimbursement, and compensation rights when you encounter flight disruptions with Air Serbia.

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First, check our compensation calculator! It’s free and a great place to start. Better yet, why not leave the entire claims process to us? Our team of legal professionals can take care of the claims process for you. We also have a 98% success rate and we get paid only when you do. Check now to see if your flight is eligible.

Air Serbia Compensation for Flight Delays & Cancellations
Anton Radchenko
Reviewed by a licensed lawyer.
Last Updated: June 18, 2024

Can you get compensation for an Air Serbia delayed flight? 

Yes! If you arrived more than 3 hours late to your final destination, then you may be eligible for compensation unless the delay was caused by extraordinary circumstances

Regardless of the cause of the delay, Air Serbia must provide you with food, refreshments, and/or hotel stay.

What about vouchers?

If you’re offered a voucher, just make sure you read the fine print and ask questions before accepting it. In many cases, the validity date on vouchers can be very short. Also, other restrictions like black out dates may apply. 

Important: Take note that If you do accept a voucher or sign any release paperwork, then you will no longer be eligible for compensation.

Understanding your rights: Air Serbia and EU 261

Under the rules of EU 261, you can be compensated for flight cancellations and delays as long as your flight originated from an EU member country. 

Your Air Serbia flight is eligible for delay or cancellation compensation if:

  • The flight is over than 3 hours late
  • If Air Serbia canceled your flight and told you it was canceled less than 14 days before departure
  • If you were denied boarding because of overbooking
  • If you missed your connecting flight as a result of an Air Serbia delay and arrived at your destination more than 3 hours late.

What steps to take if your Air Serbia flight is canceled or delayed

  1. Ask why your flight has been canceled or delayed
  2. Take photos of the information boards to prove your flight was disrupted
  3. Keep receipts for necessary purchases you had to make as well as other documentation like your booking number and vouchers
  4. Ask Air Serbia for essentials like food, drink, and lodging

Also, while you’re waiting, be sure to check to see if your flight is eligible for compensation.Check compensation

Air Serbia flight cancellation compensation

You’re eligible for compensation if your flight was canceled sooner than 14 days before the date of your departureand if the canceled flight was caused by something outside of Air Serbia’s control.

On the other hand, if Air Serbia canceled your flight and gave you more than 14 days advance notice, then you won’t be eligible for compensation. However, the airline must provide you with an alternate flight or refund your ticket if you decide not to go on the trip.

What happens with seat changes?

If you get upgraded seats on your replacement flight, then you should not have to pay for the difference. BUT if your seats were downgraded on your replacement flight, then Air Serbia must compensate you for the price difference.

Replacement flights with similar arrival times

If you’re offered a replacement flight with roughly the same arrival time as your original flight and you decide not to accept it, then you could lose the right to get both compensation and a ticket refund. 

In most cases, you can refuse alternative flight offers and still receive a refund in full as long as the replacement flight arrives 3 or more hours later than your initial scheduled arrival time.

Air Serbia flight delayed

What makes an Air Serbia flight eligible for compensation?

  1. Your flight must be within the EU.
  2. The flight disruption must be caused by Air Serbia and not by conditions outside the airline’s control.

What makes a flight cancellation ineligible for a refund

An Air Serbia flight cancellation will be ineligible for a refund if it was caused by extraordinary circumstances including the following:

  • Weather conditions
  • Operational problems
  • Technical issues with the aircraft
  • Natural disasters
  • Political unrest
  • Airport-related disruptions like an airport strike

PRO TIP: An airline strike is different from an airport strike. If Air Serbia employees go on strike, you could still be eligible for compensation.

How much time do I have to make my claim with Air Serbia?

The statute of limitations for filing compensation claims vary depending on the country where you arrived or departed. Generally, passengers have a 3 year period from the date of their flight to file a claim.

Some countries may only have a 1 or 2 year time limit to file a claim. Check below to see if your Air Serbia flight is eligible for compensation. It’s quick and easy.Check Your Flight

How much compensation can you get from Air Serbia

Table shows values in Euros as specified in EU 261. To find out how much compensation you could receive, use our free compensation checker.

Air Serbia Compensation Claim Amounts

All flights under 1,500 km

Up to €250 per person

Internal EU flights over 1,500 km

Up to €400 per person

Non-internal EU flights between 1,500 - 3,500 km

Up to €400 per person

Non-internal EU flights over 3,500 km

Up to €600 per person

How long does it take to get Air Serbia flight delay compensation?

Legally speaking compensation will be paid within 30 days as provided in Regulation EU/EC 261. You can expect Air Serbia to take 2-4 months to verify and respond to your claim. But, the airline may try to postpone or ignore compensation claim requests since they know most passengers will give up, but AirAdvisor can help in such situations.

Let us help you get up to €600 for your Air Serbia delayed or canceled flight. Check now to see if your fight qualifies!Check eligibility

People Also Asked

What if I cancel my Air Serbia flight? Can I get a refund?

If you decide to voluntarily cancel your scheduled flight, then you’re not entitled to a refund. Air Serbia cancellation policy is restrictive, but if you have a flexible fare, then you can reschedule your flight to a later date with minimal cost.

Note: Regardless of ticket type, passengers have the right to request a refund amount for airport taxes and fees as part of a cancellation refund.

Can I change my flight with Air Serbia?

Yes! Air Serbia will let your change your flight date without additional fees up to a day before the departure date.

If my Air Serbia flight is canceled, what happens to my baggage?

If your flight is canceled and you have checked your baggage, then it will be rerouted to final destination if you’re given a replacement flight. Otherwise your baggage will be delivered to the baggage reclaim area.

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What happened with Air Serbia clients

Recent Comments

Redmond from United States (USA) (Air Serbia JU 153 Flight delay)
September 30, 2022, 2:51 am

was downgraded to economy from business and was given wrong departure time on flight itinerary. was not informed of downgrade or wrong flight time before arrival to airport.

Mario Giulio from Italy (Air Serbia JU 541 Flight delay)
August 7, 2022, 9:09 am

The airline sent me an email telling me the flight was delayed. I will have to incur extra costs to stay at a Hotel in Athens, Greece. I had a connecting flight from Athens to Paros the same day that I had to rebook.

Cristian from United States (USA) (Air Serbia JU 541 Flight delay)
August 7, 2022, 8:22 am

Caused us to miss another flight from Athens on the same day. We are stuck in Athens with no options. Flight from Serbia to Athens is also not guaranteed.

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