166037 passengers’ reviews
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166037 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Many passengers had good things to say about Transavia’s competitive pricing especially when they booked flights early. They also praised the friendly and professional cabin crew as well as the care and maintenance of the aircraft cabin. Other positives included the easy and convenient online check-in process and boarding procedures. Complaints were usually about delays and the lack of in-flight entertainment with numerous passengers citing Transavia’s strict baggage policy and the extra fees associated with it.
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