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Munich Airport Flight Delay and Cancellation Compensation

If you have suffered a flight delay or cancellation, or got denied boarding by an airline at Munich International Airport, you may have the right to compensation of up to €600 per person.

AirAdvisor makes it easy for you to claim compensation. Filing a claim does not entail any risk or advance cost, as AirAdvisor only gets a success fee commission from payment received from the airline. The service is free, if compensation is not collected.

Munich International Airport on the map

Nicolle Harwood-Nash
Last Updated: April 19, 2024

Munich Airport Flight Delay Compensation

Munich Airport, officially known as Franz Josef Strauss International Airport, is Germany's second busiest airport. It provides an extensive network of international and domestic connections and is a major hub for airlines, such as Lufthansa, Condor, and Eurowings. If you've recently faced flight delays, cancellations or been denied boarding as a Munich Airport passenger, you can find valuable information regarding seeking compensation in this article.

Although compensation is available for several Munich Airport disruptions, it's not always straightforward to claim. Fortunately, the team at AirAdvisor is here to help you navigate the process and ensure that you receive the compensation you deserve.

How to Claim Munich Airport Flight Delay Compensation

In this section, we discuss flight delay compensation when travelling from Munich Airport. Below, you can review information about your passenger rights when travelling from this airport and the amount of compensation you may be entitled to:

Passenger Rights in Case of MUC Flight Delay

If you're departing on a flight from Munich Airport and experience a flight delay exceeding three hours, you may be eligible for delay compensation under EU261 if you meet all eligibility criteria.

To be eligible for compensation, your flight delay must have been the airline's fault, such as technical issues with the aircraft or crew scheduling problems and lasted at least three hours. However, if the delay resulted from extraordinary circumstances outside of the airline's control, such as severe weather conditions, you might not be eligible for compensation.

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To claim compensation, you must have arrived at your final destination at least three hours later than the scheduled arrival time and submit your claim within three years of your delayed flight. 

a plane going to the Munich airport terminal after landing with delay

How Much Can You Claim for MUC Delay

If your flight under 1,500 km is delayed by 3 or more hours, you can be eligible for up to €250 in compensation. For longer flights, you may be able to claim up to €600, depending on the circumstances of the delay.

If your flight is delayed by two hours, while you're not eligible for financial compensation, the airline must provide you with basic amenities such as food, beverages and access to communication. It's important to note that you have the right to receive the care you need during a delayed flight, regardless of whether you're eligible for financial compensation.

a table with compensation you can receive for a delayed flight from Munich Airport

Munich Airport Cancelled Flight Compensation & Refund

There can be a number of reasons your flight departing from Munich Airport may be delayed. These reasons may include technical problems with the aircraft, shortage of crew members, unfavourable weather conditions, air traffic control issues or security concerns, for example. 

As a flight cancellation can cause you significant inconvenience and frustration, you're typically entitled to cancelled flight compensation from the airline in addition to a ticket refund depending on the circumstances.

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Cancelled Flight Law in Europe

If your flight departing from Franz Josef Strauss International Airport is cancelled for any reason, you're entitled to certain rights under European flight law. According to EU261, airlines must offer you the choice of either a full refund of your ticket or an alternative flight to your destination.

If an airline cancels a flight out of Munich Airport for reasons within their control, and the cancellation occurs within 14 days of departure, you may also be eligible to claim compensation. In addition to compensation, the airline must provide you with basic amenities such as food, drinks, access to communication, and accommodation if necessary, to ensure that you're not significantly inconvenienced by the cancellation of your flight.

It's important to note that the eligibility for compensation and refunds depends on the specific circumstances of the cancellation. If the cancellation was caused by extraordinary circumstances outside of the airline's control, such as severe weather conditions or political unrest, you may not be eligible for compensation. Nevertheless, airlines must ensure that you're assisted in finding alternative travel arrangements and provided with necessary support to ease the impact of the cancelled flight on your travel plans.

Munich MUC Cancelled Flight Compensation You Can Claim

In the case of a flight cancellation at Munich International Airport caused by fault of the airline, you may be entitled to compensation of up to €600. The compensation amount varies, with passengers on flights under 1,500 km being eligible for up to €250 and passengers on flights over 3,500 km being eligible for up to €600.

a table with compensation you can receive for a cancelled short flight from Franz Josef Strauss International Airport

a table with compensation you can receive for a medium flight from Franz Josef Strauss International Airport

a table with compensation you can receive for a cancelled long flight from Franz Josef Strauss International Airport

Denied Boarding at Franz Josef Strauss International Airport

If an airline overbooks a flight at Munich Airport and you're denied boarding as a result, you may be entitled to financial compensation under EU261. This regulation guarantees that, if you're travelling within the EU, you have the right to receive a refund of the ticket cost or be rerouted to your final destination, as well as potentially receive free meals, accommodation, and telephone access. The amount of compensation ranges from €250 to €600, depending on the specifics surrounding your denied boarding and the distance of your journey.

It's important to note that airlines aren't required to pay compensation if extraordinary circumstances beyond their control caused the denied boarding. In such cases, however, the airline is still required to provide you with the necessary assistance, even though financial compensation may not be available.

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Claim Munich Airport Compensation With AirAdvisor

At AirAdvisor, we understand how frustrating flight disruptions can be for travelers departing from Munich Airport. Whether it's a delay, cancellation, or boarding denial, it can throw your travel plans into disarray. That's why we're committed to making the compensation process as easy and stress-free as possible for you. Our expertise and dedication ensure that we work tirelessly to help you get the compensation you deserve.

Our online claim form is easy to use - all you need to do is provide us with your flight details and any other relevant information. We take care of everything else, from evaluating your case to handling the legal process on your behalf.

At AirAdvisor, we don’t charge for our services unless we succeed in getting you compensation for your flight disruption. We also take the fee out of the compensation you receive, meaning no out-of-pocket costs for you. The fee covers all the legal and administrative costs related to your claim. We believe that this approach is fair and transparent, and it helps ensure that everyone involved is treated fairly.

Munich Airport MUC Questions and Answers

Why do flights get delayed at Munich Airport?

The most common reasons for flight delays at Munich Airport are typically related to factors such as adverse weather conditions, technical issues with the aircraft or airport infrastructure, operational problems like staffing shortages or scheduling issues, air traffic control congestion, and security concerns.

How do I claim compensation if my flight from MUC was delayed or cancelled?

Claiming compensation from an airline can be a complex and time-consuming process, especially if you're not familiar with the relevant laws and regulations. That's where AirAdvisor comes in. Our expert team has years of experience helping passengers, just like you, receive the compensation they deserve for flight disruptions. We understand the intricacies of the claims process and can handle all the paperwork and legal work on your behalf.

What to do if I am denied boarding at Franz Josef Strauss International Airport?

If you're denied boarding at Munich International Airport, there are certain steps you can take to resolve the situation. Firstly, it's important to understand why you have been denied boarding. The most common reason for this is overbooking, which is when an airline sells more seats on a flight than there are available. Other reasons may include issues with travel documents or not meeting the airline's dress code policy.

It's essential to communicate with the airline staff at the airport if you have been denied boarding. They should be able to provide you with information on why you have been denied boarding and what options are available to you. Additionally, it's important to keep any relevant documentation, such as boarding passes and receipts, as evidence for your claim.

If you're unsure about your rights or need assistance in making a claim for compensation, you can consider seeking the help of a third-party service like AirAdvisor. We can guide you through the claims process and help you get the compensation you're entitled to.

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