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CountryUnited Kingdom , UK
CityLondon
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Compensation for London Heathrow Airport Flight Cancellations and Delays

If you have suffered a flight delay or cancellation, or got denied boarding by an airline at London Heathrow Airport, you may have the right to compensation of up to €600 per person.

AirAdvisor makes it easy for you to claim compensation. Filing a claim does not entail any risk or advance cost, as AirAdvisor only gets a success fee commission from payment received from the airline. The service is free, if compensation is not collected.

London Heathrow Airport on the map

Compensation for London Heathrow Airport Flight Cancellations and Delays
Anton Radchenko
Reviewed by a licensed lawyer.
Last Updated: May 22, 2024

Heathrow flights are cancelled and delayed on a daily basis for various reasons. As this is one of the world's busiest airports, it's only natural for Heathrow delays and flight cancellations to occur.

Tip: With one of the highest shopping scores, London Heathrow Airport secures an impressive 15th place in AirAdvisor's list of the world's best airports.

But what can you do when you're dealing with cancellations or delays at Heathrow? Well, thanks to EU law, it’s possible for you to claim a whopping £520 (€600) in travel compensation if you are made to wait. Read on to find out more.

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We work on a No-Win, No-Fee basis

AirAdvisor is happy to help with your claim, so you can avoid the stress of dealing with airlines and complicated laws.

Heathrow Flight Delays 

It's not uncommon to see Heathrow Airport delays. Issues like bad weather, scheduling problems, staff issues, and so on can all lead to check-in delays and cancelled flights in the worst cases.

It can be very frustrating to experience check-in delays or cancellations. However, thanks to a special law called EU 261 Regulation, passengers at Heathrow have the following rights:

  • Claim up to £520 (€600) per person after cancelled flights from Heathrow.
  • Make your claim any time in the 3 years after your Heathrow flight cancellation.
  • Claim compensation for delays, overbooking, missed connections, or for cancelled flights.

Couple walking through Heathrow after delays of their flights were confirmed

How to Claim Compensation After Cancelled Heathrow Flights

If your Heathrow flight is cancelled, you’ll need to get in touch with your airline and fill out claims forms to get the compensation you’re owed. This can be a long and challenging process, and airlines may try to evade or ignore you.

That’s where we come in. AirAdvisor can guide you through the entire process of making your claim. We’ll help you get the compensation you’re owed, and thanks to our no-win, no-fee system, you won’t have to pay a penny until we’re successful. 

Check out our free flight delay compensation calculator to find out how much you could be owed.

When Can I Claim Compensation?

Part of EU law called EU 261 protects passengers in all of the following situations:

Steps to Follow when encountered Cancellation or Delay

Information screen with flight cancellations in Heathrow

Dealing with Heathrow Terminal 5 delays? If so, here’s what you should do about it:

  • Find and speak to an airline representative to learn more about the situation and ask any questions you might have.
  • Gather as much evidence as you can to help out when you make your claim later on for compensation.
  • Claim necessary essentials while you wait, like food, drink, and even accommodation if you’re waiting overnight.
  • Use our online compensation calculator to find out exactly how much compensation you could get, based on the length of your flight.
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Early claims have an 72% higher chance of payout

Act now before your claim expires

FAQs 

Why Do Flights Get Delayed at Heathrow?

There are many reasons why flights are delayed at Heathrow, from technical problems to late passengers, staff issues, weather problems, and more.

Can I Get a Heathrow Express Refund?

It may be possible to claim a refund for your Heathrow Express ticket in some cases, like if the ticket was not used.

How Many Terminals Does Heathrow Have?

Heathrow Airport has five terminals in total.

Is Heathrow the Biggest Airport in the World?

No, but it is the biggest in the UK and it's one of the busiest in the world, with tens of millions of passengers passing through each year.

How Do I Claim Compensation if My Heathrow Flight Was Delayed?

AirAdvisor can help you make your claim. We’ll negotiate with the airline on your behalf and help you get a swift payment. Best of all, we won’t take any payment from you until we are successful, so you can work with us completely risk-free.

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Popular problematic flights departing from London Heathrow Airport

Cancelled or delayed flights from London Heathrow Airport

AIRLINEFlight numberDestination airport
LufthansaLH 907Frankfurt, (FRA)
LufthansaLH 909Frankfurt, (FRA)
LufthansaLH 911Frankfurt, (FRA)
LufthansaLH 917Frankfurt, (FRA)
LufthansaLH 919Frankfurt, (FRA)
LufthansaLH 921Frankfurt, (FRA)
Aegean AirlinesA3 601Athens, (ATH)
KM Malta Airlines (Air Malta)KM 103Malta, (MLA)
Austrian AirlinesOS 458Vienna, (VIE)
Brussels AirlinesSN 2096Brussels, (BRU)
Croatia AirlinesOU 491Zagreb, (ZAG)
KLM Royal Dutch AirlinesKL 1002Amsterdam, (AMS)
KLM Royal Dutch AirlinesKL 1008Amsterdam, (AMS)
EurowingsEW 461Cologne, (CGN)
SAS Scandinavian AirlinesSK 500Copenhagen, (CPH)
SAS Scandinavian AirlinesSK 4628Stavanger, (SVG)
SAS Scandinavian AirlinesSK 1508Copenhagen, (CPH)
SAS Scandinavian AirlinesSK 534Stockholm, (ARN)
TAP Air PortugalTP 1369Lisbon, (LIS)
LOT Polish AirlinesLO 280Warsaw, (WAW)
Virgin Atlantic AirwaysVS 7Los Angeles, (LAX)
Virgin Atlantic AirwaysVS 25New York, (JFK)
Virgin Atlantic AirwaysVS 3New York, (JFK)
Virgin Atlantic AirwaysVS 45New York, (JFK)
Virgin Atlantic AirwaysVS 9New York, (JFK)
British AirwaysBA 281Los Angeles, (LAX)
British AirwaysBA 283Los Angeles, (LAX)
British AirwaysBA 15Singapore, (SIN)
British AirwaysBA 113New York, (JFK)
British AirwaysBA 115New York, (JFK)
British AirwaysBA 117New York, (JFK)
British AirwaysBA 173New York, (JFK)
British AirwaysBA 175New York, (JFK)
British AirwaysBA 179New York, (JFK)
British AirwaysBA 183New York, (JFK)
British AirwaysBA 832Dublin, (DUB)
British AirwaysBA 834Dublin, (DUB)
British AirwaysBA 844Dublin, (DUB)
British AirwaysBA 906Frankfurt, (FRA)
British AirwaysBA 916Frankfurt, (FRA)
British AirwaysBA 432Amsterdam, (AMS)
British AirwaysBA 436Amsterdam, (AMS)
British AirwaysBA 442Amsterdam, (AMS)
British AirwaysBA 812Copenhagen, (CPH)
British AirwaysBA 2562Dalaman, (DLM)
British AirwaysBA 762Oslo, (OSL)
British AirwaysBA 540Bologna, (BLQ)
British AirwaysBA 846Warsaw, (WAW)
British AirwaysBA 800Keflavik, (KEF)

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