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Cristiana Toscano

Job/Position: Litigation Lawyer

Location: Lisbon, Portugal

Portugal-based civil litigation lawyer with over 4 years of legal practice, specialising in air passenger rights and consumer litigation. Cristiana focuses on EU261/UK261 compensation, flight delays and cancellations, denied boarding, airline liability disputes, and regulatory complaints, representing passengers in aviation-related claims before Portuguese courts.

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Cristiana Toscano

At AirAdvisor, Cristiana works as a Litigation Lawyer, supporting the legal enforcement of air passenger compensation claims under EU Regulation 261/2004. Her work involves handling disputes arising from flight disruptions and assisting with the legal assessment of airline refusals.

Professional background

Prior to joining AirAdvisor, Cristiana worked as an Associate at Alcides Martins, Bandeira, Simões & Associados – Sociedade de Advogados (2021–2025), where she handled passenger compensation claims, including litigation related to flight delays, cancellations, and denied boarding.

Her experience includes managing a significant number of aviation-related cases involving contested airline liability and regulatory enforcement.

Bar admission & legal qualifications

  • Advogada inscrita na Ordem dos Advogados (Portugal)
    Bar No. 69742L (admitted 2024)
    Public register: https://advogado.oa.pt/69742L/Edit
  • Law Degree — NOVA School of Law, Universidade NOVA de Lisboa (2017–2021)

Litigation & regulatory experience

Cristiana has represented passengers before in Portuguese Small Claims Courts and Portuguese Civil Courts.

Case experience & outcomes

  • 500+ aviation-related cases handled
  • Enforcement of passenger compensation under EU Regulation 261/2004 in disputes related to flight delays, cancellations, and denied boarding
quotes

Expert insight: Understanding the nuances of passenger rights is essential, as airlines often overlook compensation requirements for technical delays.

Content review & attribution

Cristiana reviews AirAdvisor content related to airline compensation pages, EU261/UK261 legal guides, airport disruption and aviation industry reports.

Credentials

Cristiana has provided supporting documentation confirming her professional qualifications, including her registration with the Portuguese Bar Association, academic credentials, and relevant certificates. For privacy and security reasons, personal documents are not published on the website.

AirAdvisor has been featured in:

  • CNN
  • Forbes
  • USA Today
  • Mirror