Job/Position: Claims Manager
Ms. Radchenko is a highly skilled professional with extensive experience in the aviation industry. She has a Specialist diploma in teaching English and French languages. Ms. Radchenko possesses more than 10 years of professional experience in the aviation sector.
Ms. Radchenko started her career at Ukraine International Airlines in 2011, where she worked her way up to become the head of the shift. Ms. Radchenko had a wide range of responsibilities, which included, but is not limited to, managing tickets for corporate clients, handling customer complaints, resolution of difficult cases to help boost loyalty to the airline through high standards of customer care. Ms. Radchenko joined AirAdvisor bringing 12+ years of professional experience and a solid knowledge of the aviation industry.
Radchenko holds a Master’s Degree from the Kyiv National Linguistic University. Her major was the French language, and her specialty was teaching English and French languages, as well as foreign literature. This educational background has given her a strong foundation in language and communication skills, understanding diverse cultures, which she has been able to apply in her various roles in the aviation industry.
Ms. Radchenko enjoys exploring new places, visiting different countries, exploring new cultures, and gaining new insights.
Ms. Radchenko appreciates the idea of giving back to the community and she is not shy to dedicate some of her time to help the local community.
As part of her professional growth, Natalia has earned the following certifications:
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