SAS Scandinavian Airlines vs Norwegian Air Shuttle: Which airline is better?
SAS Scandinavian Airlines
31 votesNorwegian Air Shuttle
36 votesPassenger ratings
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Your ratings - SAS Scandinavian Airlines
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Your ratings - Norwegian Air Shuttle
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Overall rating
Value for money
Legroom & seat comfort
Customer service
Cleanliness
Ease of compensation & refunds
Food & beverage
Entertainment
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Herman H.
Verified Reviewer · Oct 28, 2026
I wasn't allowed to reject the alternative flight arrangement -Norwegian rejected my claims for Compensation and reimbursement of the replacement flight (see email correspondence attached). -Airline refuses to disclose the reason for flight cancellation.
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Hannes H.
Verified Reviewer · Oct 28, 2026
I was informed that I could no longer board the aircraft. I did not intentionally arrive late or fail to attend the airport. I was already at the airport and was delayed due to the exceptionally long security screening process. I also did not receive any apparent last-call announcement.
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Gerda E.
Verified Reviewer · Oct 28, 2026
The whole reason for our short trip was to head to The Weekend consert that was held on 10.08.2026. We never made it, so we have also lost money there.
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Sander K.
Verified Reviewer · Oct 28, 2026
I was at oslo airport and had a delay and then i miss my connection flight to go to amsterdam and have to flight the next day to amsterdan and that flight also have a delay from a 1hour
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Derek M.
Verified Reviewer · Oct 28, 2026
We ended up waiting way too long. Once arrived in Newart, we had to wait around 10 hours for our next flight. The total duration was supposed to be 20h42min but it ended up taking about 36hours.
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Hannes W.
Verified Reviewer · Oct 28, 2026
Got message that this flight was cancelled. Calling to support and all he could do was to rebook us to oslo, arriving oslo at 18:00.means we have to sleep in oslo 1 night, and fix new tickets to kirkenes on the following day after, as he could not help with that.
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Floortje S.
Verified Reviewer · Oct 28, 2026
Flight to Manchester was closed due to a strike. The trip didn't happen. I lost money that I paid back to Lithuania. I lost money to the hotel.
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