SAS Scandinavian Airlines vs Norwegian Air Shuttle: Which airline is better?

SAS Scandinavian AirlinesNorwegian Air Shuttle
46%
54%
67 votes Live Heated rivalry
SAS Scandinavian Airlines

SAS Scandinavian Airlines

31 votes
3.7 traveller score
Norwegian Air Shuttle

Norwegian Air Shuttle

36 votes

Passenger ratings

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SAS Scandinavian Airlines

Your ratings - SAS Scandinavian Airlines

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Ticket pricing

Baggage allowance and pricing

Seat comfort

Customer support

Ease of compensation and refunds

Route network

Aircraft quality

SAS Scandinavian AirlinesNorwegian Air Shuttle
2.7–
Value
3.0–
Legroom & seat comfort
2.3–
Entertainment
2.7–
Customer service
2.4–
Food & beverage
3.2–
Cleanliness
3.2–
Ease of compensation & refunds

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Discussion

HH

Herman H.

Verified Reviewer · Oct 28, 2026

I wasn't allowed to reject the alternative flight arrangement -Norwegian rejected my claims for Compensation and reimbursement of the replacement flight (see email correspondence attached). -Airline refuses to disclose the reason for flight cancellation.

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HH

Hannes H.

Verified Reviewer · Oct 28, 2026

I was informed that I could no longer board the aircraft. I did not intentionally arrive late or fail to attend the airport. I was already at the airport and was delayed due to the exceptionally long security screening process. I also did not receive any apparent last-call announcement.

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GE

Gerda E.

Verified Reviewer · Oct 28, 2026

The whole reason for our short trip was to head to The Weekend consert that was held on 10.08.2026. We never made it, so we have also lost money there.

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SK

Sander K.

Verified Reviewer · Oct 28, 2026

I was at oslo airport and had a delay and then i miss my connection flight to go to amsterdam and have to flight the next day to amsterdan and that flight also have a delay from a 1hour

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DM

Derek M.

Verified Reviewer · Oct 28, 2026

We ended up waiting way too long. Once arrived in Newart, we had to wait around 10 hours for our next flight. The total duration was supposed to be 20h42min but it ended up taking about 36hours.

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HW

Hannes W.

Verified Reviewer · Oct 28, 2026

Got message that this flight was cancelled. Calling to support and all he could do was to rebook us to oslo, arriving oslo at 18:00.means we have to sleep in oslo 1 night, and fix new tickets to kirkenes on the following day after, as he could not help with that.

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FS

Floortje S.

Verified Reviewer · Oct 28, 2026

Flight to Manchester was closed due to a strike. The trip didn't happen. I lost money that I paid back to Lithuania. I lost money to the hotel.

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These comments are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor comments for compliance (as feasible).

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