Turkish Airlines vs Pegasus Airlines: Which airline is better?
Turkish Airlines
55 votesPegasus Airlines
48 votesPassenger ratings
Give your rating for each characteristic
Your opinion is important to us!

Your ratings - Turkish Airlines
All ratings are optional
Ticket pricing
Baggage allowance and pricing
Seat comfort
Customer support
Ease of compensation and refunds
Route network
Aircraft quality
Discuss your experiences flying with these airlines with other passengers
Your opinion matters.
Discussion
These comments are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor comments for compliance (as feasible).
AirAdvisor has been featured in:
What is your comment about?
Let us know if your comment is about Turkish Airlines or Pegasus Airlines and if it is positive or negative.
Comments change the point score for airlines. Positive + 2, negative -2
Verify you’re a real person
So everyone can trust they are interacting with real people we ask for verification to post a comment.
Your comment is already submitted. Verify to put your name on it and get the Verified Reviewer badge.
Sign in with
Already have an account?
By proceeding, you agree to our Terms of Use and confirm you have read our Privacy and Cookie Statement. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify you’re a real person
So everyone can trust they are interacting with real people we ask for verification to post a comment.
Your comment is already submitted. Verify to put your name on it and get the Verified Reviewer badge.
Already have an account?
Comment submitted!
Thanks for joining the conversation! Your comment will appear in the discussion section once it has been approved by our team.
You posted as a guest. Want your name on it and the Verified Reviewer badge? You can verify now or any time later.

Your ratings - Turkish Airlines
All ratings are optional
Overall rating
Value for money
Legroom & seat comfort
Customer service
Cleanliness
Ease of compensation & refunds
Food & beverage
Entertainment

Your ratings - Pegasus Airlines
All ratings are optional
Overall rating
Value for money
Legroom & seat comfort
Customer service
Cleanliness
Ease of compensation & refunds
Food & beverage
Entertainment
Verify you’re a real person
So everyone can trust the ratings they see, we ask for verification to add ratings to our site.
Already have an account?
Verify you’re a real person
So everyone can trust the ratings they see, we ask for verification to add ratings to our site.
Already have an account?
Success! Your ratings have been posted.
Click one of the options below to share this page with your friends and family on social media.
Know someone who’d like to have their say?
Ratings submitted!
Way to go! Your ratings will be added to the total scores once they are approved by our team.


Tolga Ş.
Verified Reviewer · Oct 28, 2026
The flight was cancelled about 12 hours before departure time. We got the Sms notice and email, and that was it. Nothing else was offered. We had to change airlines and buy completely different tickets.
Responses
No responses yet. Join the conversation.
Tolga Ş.
Verified Reviewer · Oct 28, 2026
We landed in a different airport, 0 support, no open desk. And I had to pay from my own money to survive a 6 hour delay to reach my final destination.
Responses
No responses yet. Join the conversation.
Ceren A.
Verified Reviewer · Oct 28, 2026
The airline refused my boarding and claimed i must have a permanent residency in order to accept my Tourst e-visa to Saudi, even though that was not the case. I had to cancel my ticket with Pegasus, and get a much more expensive ticket with Saudi airlines. This incident disrupted my whole journey and was not a pleasant experience.
Responses
No responses yet. Join the conversation.
Yasemin T.
Verified Reviewer · Oct 28, 2026
I arrived at the airport, and there I found out that the flight was canceled for unknown reasons. This is terrible, I have plans!
Responses
No responses yet. Join the conversation.
Nazlı G.
Verified Reviewer · Oct 28, 2026
I needed to be in Dubai as soon as possible and had a hotel booking and important planned meetings there. I was promised a partial ticket refund and signed off on that although until today I never received anything. All in all this was a very unpleasant and unnerving affair with extra expenses and unfriendly service staff.
Responses
No responses yet. Join the conversation.
Ayşe Ç.
Verified Reviewer · Oct 28, 2026
I asked a written explanation of my denial which they did not give me and just didnt want to listen to me and told me to leave. i also had as a consequence to lose my second flight Vienna- Larnaca because i wasn't allowed to take my flight to austria
Responses
No responses yet. Join the conversation.
Selin Ö.
Verified Reviewer · Oct 28, 2026
The trip was canceled by airlines, I could cancel an entire flight and receive a full refund. However, after 4 months, I still have not received anything , and they stopped responding to any support ticket I am raising in every month.
Responses
No responses yet. Join the conversation.
Kerem A.
Verified Reviewer · Oct 28, 2026
Laptop damaged, champagne broken, all clothes was damaged. Been advised to put everything in a suitcase, because of pandemic rules, i was not allowed to take cabin luggage on board by Turkish airlines worker. And they are refusing to pay my damage. And i also paid £90 for overweight luggae and told them about those were fragile items in the luggae, there were no stickers and not being sent forward over fragile belt.
Responses
No responses yet. Join the conversation.
Hakan P.
Verified Reviewer · Oct 28, 2026
No information about cancellation prior to departure day. Upon arrival at airport, flight did not show up on screen. Ticket service rebooked me on a flight 4.5hrs later but could not give me a reason. Neither ticket service, nor checkin or lounge allowed me lounge access or any form of compension/upgrade.
Responses
No responses yet. Join the conversation.