Turkish Airlines vs Pegasus Airlines: Which airline is better?

Turkish AirlinesPegasus Airlines
53%
47%
103 votes Live Heated rivalry
Turkish Airlines

Turkish Airlines

55 votes
3.4 traveller score
Pegasus Airlines

Pegasus Airlines

48 votes
2.5 traveller score

Passenger ratings

Give your rating for each characteristic

Your opinion is important to us!

Exit
Turkish Airlines

Your ratings - Turkish Airlines

All ratings are optional

Ticket pricing

Baggage allowance and pricing

Seat comfort

Customer support

Ease of compensation and refunds

Route network

Aircraft quality

Turkish AirlinesPegasus Airlines
2.22.5
Value
2.62.5
Legroom & seat comfort
2.52.1
Entertainment
2.42.2
Customer service
2.62.3
Food & beverage
2.92.6
Cleanliness
2.71.3
Ease of compensation & refunds

Discuss your experiences flying with these airlines with other passengers

Your opinion matters.

Discussion

TŞ

Tolga Ş.

Verified Reviewer · Oct 28, 2026

The flight was cancelled about 12 hours before departure time. We got the Sms notice and email, and that was it. Nothing else was offered. We had to change airlines and buy completely different tickets.

Responses

No responses yet. Join the conversation.

TŞ

Tolga Ş.

Verified Reviewer · Oct 28, 2026

We landed in a different airport, 0 support, no open desk. And I had to pay from my own money to survive a 6 hour delay to reach my final destination.

Responses

No responses yet. Join the conversation.

CA

Ceren A.

Verified Reviewer · Oct 28, 2026

The airline refused my boarding and claimed i must have a permanent residency in order to accept my Tourst e-visa to Saudi, even though that was not the case. I had to cancel my ticket with Pegasus, and get a much more expensive ticket with Saudi airlines. This incident disrupted my whole journey and was not a pleasant experience.

Responses

No responses yet. Join the conversation.

YT

Yasemin T.

Verified Reviewer · Oct 28, 2026

I arrived at the airport, and there I found out that the flight was canceled for unknown reasons. This is terrible, I have plans!

Responses

No responses yet. Join the conversation.

NG

Nazlı G.

Verified Reviewer · Oct 28, 2026

I needed to be in Dubai as soon as possible and had a hotel booking and important planned meetings there. I was promised a partial ticket refund and signed off on that although until today I never received anything. All in all this was a very unpleasant and unnerving affair with extra expenses and unfriendly service staff.

Responses

No responses yet. Join the conversation.

AÇ

Ayşe Ç.

Verified Reviewer · Oct 28, 2026

I asked a written explanation of my denial which they did not give me and just didnt want to listen to me and told me to leave. i also had as a consequence to lose my second flight Vienna- Larnaca because i wasn't allowed to take my flight to austria

Responses

No responses yet. Join the conversation.

SÖ

Selin Ö.

Verified Reviewer · Oct 28, 2026

The trip was canceled by airlines, I could cancel an entire flight and receive a full refund. However, after 4 months, I still have not received anything , and they stopped responding to any support ticket I am raising in every month.

Responses

No responses yet. Join the conversation.

KA

Kerem A.

Verified Reviewer · Oct 28, 2026

Laptop damaged, champagne broken, all clothes was damaged. Been advised to put everything in a suitcase, because of pandemic rules, i was not allowed to take cabin luggage on board by Turkish airlines worker. And they are refusing to pay my damage. And i also paid £90 for overweight luggae and told them about those were fragile items in the luggae, there were no stickers and not being sent forward over fragile belt.

Responses

No responses yet. Join the conversation.

HP

Hakan P.

Verified Reviewer · Oct 28, 2026

No information about cancellation prior to departure day. Upon arrival at airport, flight did not show up on screen. Ticket service rebooked me on a flight 4.5hrs later but could not give me a reason. Neither ticket service, nor checkin or lounge allowed me lounge access or any form of compension/upgrade.

Responses

No responses yet. Join the conversation.

These comments are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor comments for compliance (as feasible).

Claim up to [£520] for a delay or cancellation on Turkish Airlines or Pegasus Airlines!

  • Searching…
  • No airports found
  • Searching…
  • No airports found
Check your eligibility for FREE Check in just 3 minutes No commitment necessary

AirAdvisor has been featured in:

CNNForbesUSA TodayMirror