easyJet vs Ryanair: Which airline is better?

easyJetRyanair
100%
0%
1 votes Live Heated rivalry
easyJet

easyJet

1 votes
3.5 traveller score
Ryanair

Ryanair

0 votes
2.9 traveller score

Passenger ratings

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easyJet

Your ratings - easyJet

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Ticket pricing

Baggage allowance and pricing

Seat comfort

Customer support

Ease of compensation and refunds

Route network

Aircraft quality

easyJetRyanair
2.02.3
Value
2.42.2
Legroom & seat comfort
1.51.5
Entertainment
2.02.3
Customer service
2.01.8
Food & beverage
2.52.2
Cleanliness
1.81.2
Ease of compensation & refunds

Airlines comparison

Quickly evaluate and compare between easyJet and Ryanair.

  • How likely the airline is to pay out compensation for delays, cancellations, and damaged or lost luggage without help from AirAdvisor or going to court.
    easyJet
    Ryanair
    Likelihood to pay for delays
    Very unlikely
    Unlikely
    Likelihood to pay for cancellations
    Likely
    Likely
    Likelihood to pay for lost luggage
    Unlikely
    Likely
    Likelihood to pay for damaged luggage
    Likely
    Unlikely
  • Policies detailing the weight and size of bags allowed on the plane.
    easyJet
    Ryanair
    Small cabin bag weight
    15kg
    10kg
    Small cabin bag size
    45 x 36 x 20 cm
    40 x 30 x 20 cm
    Large cabin bag weight
    15kg
    10kg
    Checked luggage weight
    15kg, 23kg, 32kg max
    10kg, 20kg, 26kg, 32kg
  • Data taken from customer reviews of easyJet and Ryanair.
    easyJet
    Ryanair
    Legroom & seat comfort
    2.4 out of 5
    2.2 out of 5
    Baggage policy & handling
    2.2 out of 5
    2.6 out of 5
    Ticket change & cancellation flexibility
    1.6 out of 5
    1.3 out of 5
    Customer service
    2.0 out of 5
    2.3 out of 5
    Value for money
    2.0 out of 5
    2.3 out of 5
    In-flight entertainment (Wi-Fi, TV, movies)
    1.5 out of 5
    1.5 out of 5
    Cleanliness
    2.5 out of 5
    2.2 out of 5
    Check-in & boarding
    2.5 out of 5
    2.2 out of 5
    Food & beverage
    2.0 out of 5
    1.8 out of 5
    Ease of compensation & refunds
    1.8 out of 5
    1.2 out of 5
  • The total number of destinations served by the airline.
    easyJet
    Ryanair
    Number of countries
    38
    54
    Number of airports
    164
    190
  • Does the airline have a frequent flyer or loyalty program.
    easyJet
    Ryanair
    Program available
    Yes
    Yes
    Number of programs/tiers available
    1
    5
  • Factors that could impact flight safety.
    easyJet
    Ryanair
    Average age of aircraft in the fleet
    11.2 years
    4.2 years
    Major incidents in the past 5 years
    0
    0
  • The percentage of flights that depart on time, indicating the airline's efficiency in maintaining schedules.
    easyJet
    Ryanair
    Percentage of flights departing on time
    66.1%
    68.4%
    Percentage of flights cancelled
    1.1%
    0.8%

Discuss your experiences flying with these airlines with other passengers

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Discussion

S

Swen

Oct 27, 2026

14 days before the flight I was informed of the cancellation. They told us via email. Missed out on train fares and hotel money, as well as we all took annual leave/holiday from work that we didn't need. It was for a birthday so it was hugely disappointing.

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A

Annie

Oct 27, 2026

We had no notice and no information and previous flights has gone. We had no food or communication after the cancellation. I had 2 children with me, one of whom was ill during this time. I missed an evening event and lost money.

Responses

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W

William

Oct 27, 2026

The airport refused to refund the parking and money was lost with the hotel. We never got to fly out at all there were no tickets before the return flight. There was no care provided. Money was lost from work.

Responses

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G

Gladis

Oct 27, 2026

Don't know other flights was flying... but not easy jet . Sound like rubbish easy jet don't wanna pay money out.

Responses

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L

Lauren

Oct 27, 2026

After an hour they said to leave the plane which will take off around 4pm. Finally, it took off around 5:30pm. I asked ryanair chat for compensation, they told me to go to help desk on the airport. There's no help desk and they didn't care, so we had to pay for food on our own. And the doctor visit was cancelled with no money back

Responses

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T

Tommy

Oct 27, 2026

I've come across abusive behaviour as a customer of Ryanair embarking service in Malaga Airport, not once but twice. A member of staff asked me to wait while he confirmed my documents status with his supervisor.She closed the gate. I have now had to book an early flight for Saturday morning. Pay for transport to and from the airport twice my initial budget.

Responses

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H

Heidi

Oct 27, 2026

The flight was delayed without any reason, airline company does not have any info about it

Responses

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These comments are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor comments for compliance (as feasible).

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